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Wifi greyed out on iphone 4s with ios 7

Hi, I have iphone 4s, before when I update my ios to 6.1.3 I got a problem connecting to my wifi it was greyed out. I researched some tips how to solve the problem still it doesn't work. They said that if you update your ios into ios 7 the issue will be solved, however I update my ios now into ios 7, I still have the same issue, tried some troubleshooting again still problem doesn't solve, help please I cannot use my wifi. I just got my phone last year and I am having this problem, I love apple products but this is a big inconvenience to everyone who is having the same problem, help. Thanks.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 3:30 PM

Reply
592 replies

Dec 18, 2013 1:14 PM in response to podmod.de

Hi,

There is clearly a problem between 7 & iPhone 4S however as you would expect from apple given their commercial success they evade the issue offer no solution other than exchange if under 12 months old or a charge if over that date. My personal view is if I had created the problem then it is my responsibility to fix however in this instance apple have created the issue and subsequently should fix it, without charge!

I have 2 x 4s and after much discussion apple exchanged one without charge, the second I paid for a replacement. The one I paid for was the 1st to experience the wifi grey out so I was unaware of the scale of the issue however after having 4, yes 4, iPhone 4S fail I am now going through the civil claims tribunal to seek a refund.

2 interesting points, firstly apple stated in writing that it was not their responsibility as I chose to upload the update not them (very unhelpful and illustrates the absence of care and concern they have for individual custoemrs) and secondly when at the store the manager said he may have helped my but given I bought the phone from kogan he wouldn't.

Personally I found the store very very unhelpful but if you can speak with apple direct or get a manager on the online chat you may get a fair hearing.

Dec 19, 2013 8:58 AM in response to Wolvendorf

Hello everyone,

I've been reading this thread from the beginning. It's not because my 4s started losing wifi, it's because I found a guy selling his 4s for 200€ with no wifi and I thought I was so clever (and him stupid, yes I know, how presumptuous of me) so I bought it and then proceeded trying everything you guys had posted:

- obviously I tried the Apple procedure: didn't work (does it work for anyone?!?!);

- tried turning on Airplane mode & Do not disturb (there's a whole procedure but I don't remember it precisely): same result;

- then tried turning on Airplane mode for a whole night: nada;

- then I erased the content & settings of the phone: no result of course (tried with and without using backup!);

- then switched to iOS 7.0.4 from iOS 6.1.3: nothing changed (except I completely despise iOS 7 and its refresh problems);

- then I tried the freezer… nothing except a cold phone lol;

- finally I had enough and was about to throw my phone on the wall so I tried the unthinkable: the hairdryer! Believe me or not, it worked! It's now been 3 hours and my wifi's still strong!

I'll keep you posted if you're interested :)

Dec 19, 2013 9:13 AM in response to Wait4itBAM

The only way to make you wifi working forever is to make a reflow to the wifi chip. I've bought for 5€ some screwdriver and other tools on eBay to disassembly the phone, then I made the reflow with hot air (300*C). I made this some weeks ago. Now I'm at home, replying you from wifi connection. No more troubles and I had your same problem.


The problem is the machine to make reflow, I know, most people doesn't have it and maybe they don't want to disassembly their iPhone, but that's the only way IF YOU ARE OUT OF WARRANTY, otherwise go to apple store.

Jan 9, 2016 6:24 AM in response to Carla Marie Valencia

Hi

i have a Iphone 4S 16Gb, since I have updated to IOS7 my wifi and bluetooth has become greyed out

I have tried resetting the phone via Itunes and the Device itself but no luck.

Apple has dropped up in the **** again and is not bothered about it.

dont buy apple buy Samsung.

Dec 31, 2013 10:39 AM in response to Community User

Its incredible that this debacle still trundles on after all this time, and the nuisance it has caused! You will need to replace your wifi chip for an assured solution that works. About $50 /£35 in any decent computer shop. Happened to me 2-3 months ago early on in this saga of IoS 7 and tried all the novel solutions to no avail. No probs since. Dont ask me why this works but IT DOES. No helpful input from Apple however.

Jan 1, 2014 9:17 PM in response to Carla Marie Valencia

I know this is stupid but here goes. My wife broke her iphone 4s in an unfortunate roadside incident that involved a 5 year old vomiting and a car door. Anyways I was rather impressed because she hasnt broken a phone in a year and a half and we have the apple care plan. Next day, four days ago, I drove nearly two hours to the closest apple store to get it replaced, no issues there, they took the old one and gave me a new one, or maybe refurb by the guy said new so who knows. I get all the way back home and connect to wifi and start restoring from Icloud. Suddenly wifi goes off and becomes greyed out and stays that way. Today I wanted to restore the iphone and see if it would work before making the trip back to apple. I had to download updated itunes software, windows updates... etc. Then I tried to restore the phone and it went into recovery mode and was stuck there through three attempts. Finally it restored and updated to the newest Ios7 which I was hoping would solve the issue but it didnt. At this point I had been working on it for 6 hours, so I broke down and tried the hair dryer trick. 2 minutes with the hair dryer and hard reset and it is connected to wifi and working properly. What in the world, how do you need a blow dryer to make a 600 dollar phone operate properly. She loves Apple for some reason, I am on my third galaxy, gs3 and have never had an issue with any of them. I tried to talk her into upgrading to Samsung but she won't listen. I am gonna stick the hair dryer in her car incase she needs an iphone emergency repair kit in the future. What a joke.

Jan 2, 2014 12:52 AM in response to Carla Marie Valencia

I have run into the no WiFi/no Bluetooth bug for the iPhone 4S just this Christmas: the WiFi button was grayed out, and my Bluetooth refused to connect to a paired device (an iPad mini). At first a simple Hard Reset took care of the problem. Then, I had to resort to a Network Settings reset because the Hard Reset trick stopped working. It escalated from there -- an All Settings reset, and then a All Content and Settings reset (I had to sync all my music and move all my photos to my laptop before I could do that :/)!


As a last resort, I followed some dodgy advice on the internet, stuffed my phone into a freezer bag with some paper towels, and shoved it into my fridge's vegetable crisper. It worked, but only up to a point. After three or four hours of browsing the WiFi signal drops off again and/or the WiFi button is grayed out. The bluetooth also refuses to work at this point.


It's getting really fücking annoying to have to go through all these hoops just to get a WiFi signal!!! And this all happened a few weeks after I upgraded to iOS 7.0.4. Apple what is the point of putting out an upgrade if what it does is makes your device perform worse, not better?! I honestly expected better from you after switching from a Nokia Windows device >:(

Jan 2, 2014 11:49 AM in response to magnetic_rose

hey everyone. heres a simple solution.


back up and restore. this is the last troubleshooting step by applecare before they replace ur device. u need to test as new though to be sure.


update ur itunes on ur computer if it isnt already. help>check for updates


click on ur device in the itunes when it pops up after u plug it in. that will bring u to the summary page of the device. then hit back up now. this will create a back up of ur entire phone and make sure u dont lose anything.


then hit 'restore iphone' on that same page. this will replace ur software with an entirely new software package that is updated and will not have the same glitches as ur last software if it had any.


test the issue as new. in order to do full troubleshooting u will need to set it up as new instead of restoring ur itunes back up back onto it. test out ur wifi for a bit until u are either confident that it wont go out again (in which case u will need to restore ur itunes back up back onto it and test issue again) or u find that the wifi is still messed up.


if wifi is still greyed out after a restore iphone and set up as new then that means one thing and one thing only. u need to get it replaced. ur hardware is misfunctioning and no amount of tricks are gonna fix it at that point. complaining on here will not fix it. freezing it and heating it or whatever is not gonna fix it for long if at all.


if wifi is ok after the restore as new and u restore ur itunes back up back onto it and the wifi goes out again then u need to restart over on the phone. restore as new again and this time dont restore ur back up back onto it because it just brought the issue back. u will want to import ur pics and vids to a computer so u can save them, u can sync them back to a restored phone as well. u will also want to save ur contacts, reminders, calendars by syncing them with icloud, u can sync them back down to the restore iphone. u will lose application data with this process but u can redownload any past purchases from the stores simply by going to the purchased section of them.


THIS IS THE BOTTOM LINE FOR THIS ISSUE. IF U DO NOT FOLLOW THE STEPS IN THIS POST THEN YOU ARE NOT TRYING TO FIX YOUR ISSUE AND YOU ARE JUST TRYING TO COMPLAIN.


if you want to complain about this issue then u should go here to be heard.


apple.com/feedback

Wifi greyed out on iphone 4s with ios 7

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