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All replies
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Helpful answers
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Nov 5, 2013 9:13 AM in response to TJBUSMC1973by drkeithfm,Surely the issue is that Apple didnt offer this solution either centrally or via these forums to their myriad customers worldwide.! The triffling worry of a warranty ( out of date anyway!) being voided pales into insignificance. Poor show chaps!
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Nov 5, 2013 9:21 AM in response to drkeithfmby drkeithfm,My original post describing (unauthorised!) replacment of wi fi chip solving the problem quite simply, and the associated replies has been removed from this forum! As no doubt this message will be. Why?
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Nov 5, 2013 9:29 AM in response to dobraydenby drkeithfm,Be good to perhaps involve the Office of Fair Trading in the UK. I can see this brewing up a huge negative for Apple, and deservedly so.
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Nov 5, 2013 9:33 AM in response to drkeithfmby drkeithfm,P.S to previous- Not removed but relegated out of sight of most recent postings. Replace the wi fi chip. Job done!
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Nov 5, 2013 9:47 AM in response to drkeithfmby TJBUSMC1973,drkeithfm wrote:
Be good to perhaps involve the Office of Fair Trading in the UK. I can see this brewing up a huge negative for Apple, and deservedly so.
Hate to tell you, but it's not that big of a deal. So few customers are actually affected by this defect that it is not that big of an issue, on the large scale. Apple is replacing defective devices that are within warranty, and offering a discounted replacement (with a 90 day warranty) on devices that have an expired warranty.
Warranty still valid = Free Replacement.
Warranty expired = Discounted Replacement.
Very simple.
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Nov 5, 2013 9:52 AM in response to TJBUSMC1973by drkeithfm,Okay, but a simple posting saying its a wifi chip replacement to solve problem and/or if in warranty your device will be replaced at the nearest Apple Store its what any trader worth their salt and with a whiff of concern for their customer base should have done!
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Nov 5, 2013 10:16 AM in response to Carla Marie Valenciaby luke1rhys,I think the main issue here is not is it a software or hardware problem it is the fact that Apple are denying me the right to switch the wifi on. This is a major function in the operation of this handset, so by negating this option they are denying me the full operation of this phone as designed and advertised under the Trades Description Act, regardless whether the wifi connects or not.
Only Apple know what parameters are measured to determine if the wifi is to be greyed out or not, and it is this they need to clarify to ascertain what or whom is at fault.
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Nov 6, 2013 3:55 PM in response to luke1rhysby Evan W,Apple isn't denying you anything though. You have or had a warranty. Once that is up, Apple owes you nothing by law (in the US at least).
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Nov 6, 2013 3:57 PM in response to dobraydenby Evan W,Without changing your oil your engine would fail. Without installing iOS 7, you would still have iOS 6.
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Nov 6, 2013 6:09 PM in response to Evan Wby dobrayden,@Evan W - Of course it would work if you hadn't upgraded to iOS7. But your car doesn't assault you with notification and alerts - on your phone and when you sync with iTunes - to upgrade to the latest iOS version!
It should be Pull not Push. Of course it's my risk when I do so but Apple should not be pushing it to you as if it will work fine.
At the least that is disingenuous on the part of apple and evil
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Nov 8, 2013 12:51 PM in response to Carla Marie Valenciaby Gdraft4257,Will replacing the wifi antennae (myself) definitely sort the problem?
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Nov 8, 2013 12:52 PM in response to drkeithfmby TJBUSMC1973,drkeithfm wrote:
Okay, but a simple posting saying its a wifi chip replacement to solve problem and/or if in warranty your device will be replaced at the nearest Apple Store its what any trader worth their salt and with a whiff of concern for their customer base should have done!
Apple doesn't authorize non-Apple repair centers to perform component replacement. Doing so voids the warranty. You think they should recommend a course of action that would void any and all warranty service in the future?
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Nov 8, 2013 12:53 PM in response to dobraydenby TJBUSMC1973,dobrayden wrote:
@Evan W - Of course it would work if you hadn't upgraded to iOS7. But your car doesn't assault you with notification and alerts - on your phone and when you sync with iTunes - to upgrade to the latest iOS version!
It should be Pull not Push. Of course it's my risk when I do so but Apple should not be pushing it to you as if it will work fine.
At the least that is disingenuous on the part of apple and evil
You can turn off the notifications on iTunes. And you can move the Settings icon to a different hom screen, if that little number '1' is so distracting to you.
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Nov 8, 2013 3:45 PM in response to Carla Marie Valenciaby FromOz2Apple,Mine is FIXED!
This is not a joke and I am serious
After upgrading my iPhone 4S to 7.0.3 I had problem with my wifi for a week; it was also very SLOW sometimes; I tried EVERYTHING! eg restore, battery drain; restart; flight mode etc; I also asked about the wifi chip replacement from the unauthorised apple repair guy, he said it is part of the motherboard and cannot be changed and easier to say goodbye to your phone
Originally I laughed and made a joke about the FREEZER solution! I also read so many posting about the heat issue. I was VERY FRUSTRATED and ANGRY so to just to prove to myself the heat theory I
- turned my phone off
- placed it in a sealed bag
- put it in a freezer for 20-30 minutes
- tried to turn it on the battery was Completely FALT
- connected to charger and waited to be charged
- I turned it on and surprisingly the wifi started to WORK!
Wow! I was expecting the phone to heat up again after few hours etc! But it has been fine for four days now
I cannot explained it but I am happy :-) maybe the freezer reset something or freezes a real BUG!
If you are at the end of the road like I was, you might like to try this solution
Good Luck , I hope it works for you too
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Nov 8, 2013 5:01 PM in response to Carla Marie Valenciaby bahtiar_rifai,same problem here. what should i do now! currently on iOS 7.0.3
wifi and bluetooth greyed out!