Carla Marie Valencia

Q: Wifi greyed out on iphone 4s with ios 7

Hi, I have iphone 4s, before when I update my ios to 6.1.3 I got a problem connecting to my wifi it was greyed out. I researched some tips how to solve the problem still it doesn't work. They said that if you update your ios into ios 7 the issue will be solved, however I update my ios now into ios 7, I still have the same issue, tried some troubleshooting again still problem doesn't solve, help please I cannot use my wifi. I just got my phone last year and I am having this problem, I love apple products but this is a big inconvenience to everyone who is having the same problem, help. Thanks.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 3:30 PM

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Q: Wifi greyed out on iphone 4s with ios 7

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  • by Tedimpro,

    Tedimpro Tedimpro Nov 15, 2013 10:00 AM in response to Ezuq
    Level 1 (0 points)
    Nov 15, 2013 10:00 AM in response to Ezuq

    Hi, I have 4s and had the same problem of grayed wi-fi since updated to IOS 7. I kept on finding solutions, read every single mail on this forum and tried every trick to solve this issue. When I first time cooled down my phone in freezer and exposed to hot hair dryer after that, wi-fi was turned on and it wept working for one day untill the battery was down. Then it never turned on, no matter whatever I tried. Some times I could see address of wi-fi in settings but sometimes not.

    The part of the world I live in has no customer support centre of APPLE but I do have technicians who can do repairs of all kinds. They suggested me to replace the wi-fi chip but there was a chance of losing the phone. I was facing a slowed down phone with no use other than for making and listening calls. I was very frustrated and decided to take a chance of getting it repaired.

    When the technician opened the set, I asked him to blow some hot air on the wi-fi chip. He separated the whole motherboard from the set and exposed wi-fi chip area to very hot blower for 1-2 seconds for 3-4 times and let it cool naturally. The blower was so hot that it could burn a cotton bud in 2 seconds.

    He assembled the set again and when turned on, every thing was fine. Wi-fi and blue tooth were working fine and I also noticed a quiker response of apps especially of SETTINGS and PHONE.

    I wish this repair may help me and other affected 4s users. I think we should not fall in temptation of new updates and be happy whatever we have. But if we want to update then we should first do it in iTunes on our computers and then through it on our phones. It will not overheat our phones. I don't agree to the statement that  APPLE claimed that 4s had a hardware issue, exposed by iOS7. I think they should have suggested to the customers to download updates first on computers and then on phones plus it is very disappointing that they still have not noticed this problem and if noticed then haven't issued any suggestions.

    APPLE we love your products therefore you should care your loyal customers.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Nov 15, 2013 10:45 AM in response to Bin Kroon
    Level 5 (7,636 points)
    Nov 15, 2013 10:45 AM in response to Bin Kroon

    Bin Kroon wrote:

     

    Apple has finally recognized there indeed is a problem

     

    http://support.apple.com/kb/ts1559

     

    Everyone, please refer to this Apple knowledgebase article when claiming support.

    Let us know your experiences!!

     

    You mean the article I referenced on Page 11 of this thread, and pops up in virtually every other thread about this issue?

  • by Justbeaware,

    Justbeaware Justbeaware Nov 16, 2013 10:50 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Nov 16, 2013 10:50 PM in response to TJBUSMC1973

    Same issue for me... I am trying the fridge trick as we speak, hoping my phone will work again. I can't believe Apple does not recognise it as an official issue which should be fixed regardless of your warranty status.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Nov 17, 2013 6:22 AM in response to Justbeaware
    Level 5 (7,636 points)
    Nov 17, 2013 6:22 AM in response to Justbeaware

    Justbeaware wrote:

     

    Same issue for me... I am trying the fridge trick as we speak, hoping my phone will work again. I can't believe Apple does not recognise it as an official issue which should be fixed regardless of your warranty status.

     

    Apple recognizes it as an issue.  That's why there's a troubleshooting article for it, and has been for a long time now.

     

    As far as repairs/repalcements outside of warranty, there has to be a line somewhere.  Should Apple replace a device that is one year out of warranty?  How about two?  How about ten? Where do YOU want the line to be drawn?  How long after date of purchase is a reasonable time frame for Apple to replace a defective product?

     

    Because, technically, you already agreed to the one year warranty time frame, at time of purchase, when you agreed to the Terms & Conditions, and when you paid for the device.

     

    But tell me, what, in your mind, is an appropriate time frame, from date of purchase, for Apple to replace a defective device?

  • by nuyhsemaj,

    nuyhsemaj nuyhsemaj Nov 17, 2013 10:11 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Nov 17, 2013 10:11 AM in response to Carla Marie Valencia

    i have this same issue. Has anyone tried downgrading to ios 6? If so, did it solve the wifi issue?

  • by joel406,

    joel406 joel406 Nov 17, 2013 10:27 AM in response to nuyhsemaj
    Level 2 (175 points)
    Nov 17, 2013 10:27 AM in response to nuyhsemaj

    nuy: You can't downgrade back to IOS 6.x.x ...PERIOD!

     

    What you all fail to realize is that there will be no fix for your WIFI issues.

     

    Sell your iPhone 4's, 4S's and 5's.

     

    Get the 5C.

     

    It works like a charm all the time.

     

    I got 7 of em.

     

    They all just work.

  • by PhilipRoy,

    PhilipRoy PhilipRoy Nov 17, 2013 10:36 AM in response to Carla Marie Valencia
    Level 3 (885 points)
    Nov 17, 2013 10:36 AM in response to Carla Marie Valencia

    Check this article out: http://support.apple.com/kb/TS1398

  • by Ezuq,

    Ezuq Ezuq Nov 17, 2013 11:55 AM in response to PhilipRoy
    Level 1 (0 points)
    Nov 17, 2013 11:55 AM in response to PhilipRoy

    So, this is my situation. My WiFi got greyed out and it didn't take me long to realise that it was a hardware issue. I waited around for 3 weeks trying all sorts of quick fixes. From removing the WiFi chip and heating it, to placing it in a freezer. The freezer solution worked, but for me, it only lasted 5-20 minutes, the my phone would get hot. Seeing there was no solution, I ordered a genuine iPhone 4S Wifi chip. It was only £5 and is cheaper than paying £200 for an iPhone 4S. So after I ordered it, my battery went to around 18% and turned itself off. I thought nothing of it and left it to charge. A couple of seconds later, the apple logo appeared, and the home screen came on.

    Then, I looked up at the notification bar and saw my WiFi was on! To see if this was a fluke, I played some of the most graphically intense games I could get from the App Store to get my phone very hot. And guess what? WiFi is still on!! One thing I have noticed is that my phone is much cooler than normal. Anyway, for those who are in a less fortunate situation than myself, replace the WiFi chip. It is easy to do, and is MUCH, MUCH cheaper than getting a new iphone. If anyone wants a link to a video which I used to remove the WiFi chip, message me, and if you want the ebay link to the WiFi module I purchased, also message me.

  • by grumpyman1,

    grumpyman1 grumpyman1 Nov 17, 2013 12:34 PM in response to Ezuq
    Level 1 (0 points)
    Nov 17, 2013 12:34 PM in response to Ezuq

    Yes please send me the details i have tried everything and I am bored I just want to repair it so I can sell it!

    Cheers Richard

  • by drkeithfm,

    drkeithfm drkeithfm Nov 17, 2013 12:45 PM in response to Ezuq
    Level 1 (0 points)
    Nov 17, 2013 12:45 PM in response to Ezuq

    Doesn't anyone read previous posts on this forum?   I posted over 10 days ago that replacing the wi-fi chip sorts the problem.!   Ah, well..............

  • by Ezuq,

    Ezuq Ezuq Nov 17, 2013 12:49 PM in response to grumpyman1
    Level 1 (0 points)
    Nov 17, 2013 12:49 PM in response to grumpyman1

    Video- http://www.youtube.com/watch?v=NvVjJCZXXF0

    WiFi chip-  http://www.ebay.co.uk/itm/111208579714?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1 439.l2649

    Tools- http://www.ebay.co.uk/itm/130921937051?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1 423.l2649

    Definitely get the tools. It has every single tool you will ever need regarding your iPhone. It is also quite cheap and good quality. The WiFi antenna may take some time to arrive, as it took me quite a long time to arrive. Please give me some points if this helped. Thank you!

  • by grumpyman1,

    grumpyman1 grumpyman1 Nov 17, 2013 12:49 PM in response to drkeithfm
    Level 1 (0 points)
    Nov 17, 2013 12:49 PM in response to drkeithfm

    Did you post the info i am asking for if not butt out

  • by drkeithfm,

    drkeithfm drkeithfm Nov 17, 2013 12:51 PM in response to grumpyman1
    Level 1 (0 points)
    Nov 17, 2013 12:51 PM in response to grumpyman1

    Wow! with pleasure!

  • by Evan W,

    Evan W Evan W Nov 17, 2013 12:52 PM in response to grumpyman1
    Level 1 (25 points)
    Nov 17, 2013 12:52 PM in response to grumpyman1

    And now no one will want to  (or should) give you any help. Being a jerk gets you no where.

  • by grumpyman1,

    grumpyman1 grumpyman1 Nov 17, 2013 12:54 PM in response to Evan W
    Level 1 (0 points)
    Nov 17, 2013 12:54 PM in response to Evan W

    I got the information asked for within 20 mins so keep your opinions to youself pondlife

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