Carla Marie Valencia

Q: Wifi greyed out on iphone 4s with ios 7

Hi, I have iphone 4s, before when I update my ios to 6.1.3 I got a problem connecting to my wifi it was greyed out. I researched some tips how to solve the problem still it doesn't work. They said that if you update your ios into ios 7 the issue will be solved, however I update my ios now into ios 7, I still have the same issue, tried some troubleshooting again still problem doesn't solve, help please I cannot use my wifi. I just got my phone last year and I am having this problem, I love apple products but this is a big inconvenience to everyone who is having the same problem, help. Thanks.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 3:30 PM

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Q: Wifi greyed out on iphone 4s with ios 7

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  • by Chti59,

    Chti59 Chti59 Oct 3, 2013 10:55 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Oct 3, 2013 10:55 PM in response to TJBUSMC1973

    That reply about before and after the warranty is all well and good except when the phone works absolutely fine before an update the sends it over the edge.  How would one know there is a defect in the phone when it works fine?  why would you question it?  Apple quality and all...  Those of us having problems found out about these defects AFTER Apple issued an update that somehow set the defect in motion.  Regardless as to whether the defect was there before the update or not, it's the update that some how activated the defect.  Plus, how can Apple justify producing defective phones and not replacing them?  Either way, the fault lies with Apple and they should be responsible for it.

     

    I'm considering myself lucky for the moment because I live in the EU and the laws cover me but yes, it may be time for a switch from Apple the next time around.

  • by RedBug26,

    RedBug26 RedBug26 Oct 4, 2013 7:44 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 7:44 AM in response to Carla Marie Valencia

    Same things for me.

    Need an Apple solution !

  • by Galexa07,

    Galexa07 Galexa07 Oct 4, 2013 9:04 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 9:04 AM in response to Carla Marie Valencia

    I had the same issue a week after upgrading to ios7... Until five minutes ago.... And hopefully it will last! Nothing worked (didn't try temperature crazy tricks though) anyway, after searching for an answer everywhere I found this in an Australian online newspaper:

     

    "One of the most common complaints we are hearing from users is that they have been unable to access wi-fi and Bluetooth after installing iOS7.

     

    Here are a few things you can try:

     

    - Change the name of your device

     

    The new operating system seems to have an issue with apostrophes. At least when it comes to wi-fi.

     

    Check out your device name. If it is called something like “Claire’s iPhone” it could be the apostrophe that is causing the problem.

     

    To change your device name go to Settings > General > About > Name. Tap on the name to edit it and remove the apostrophe. Save the change. Switch off your phone and then switch it back on again.

     

    Your wi-fi should be working."

     

    AND IT IS!!!!!! Again, hopefully it will last....

  • by PetrVIVIVI,

    PetrVIVIVI PetrVIVIVI Oct 4, 2013 9:14 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 9:14 AM in response to Carla Marie Valencia

    I tried rename my iphone but with no luck. Only solution working for me now is the fridge. I put my iphone into fridge and at least I can update my app there.

  • by Galexa07,

    Galexa07 Galexa07 Oct 4, 2013 9:16 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 9:16 AM in response to Carla Marie Valencia

    Well... It lasted a good ten minutes!!!    back to searching for a solution until Apple decides to do something about it!            

  • by Galexa07,

    Galexa07 Galexa07 Oct 4, 2013 11:21 AM in response to Galexa07
    Level 1 (0 points)
    Oct 4, 2013 11:21 AM in response to Galexa07

    After everything I've done, taking out the apostrophy on my device name (which worked for 5 minutes), I went to my network information and I changed the "HTTP PROXY" from OFF to AUTO and now my WIFI IS WORKING!! So far so good!!

  • by alexamv84,

    alexamv84 alexamv84 Oct 4, 2013 2:59 PM in response to Galexa07
    Level 1 (0 points)
    Oct 4, 2013 2:59 PM in response to Galexa07

    I have try everything and it keeps GREY and NOT WORKING! I wento to Vodafone to check it here in Spain and they say that they didnt found the problem reported, and when they gave it to me it worked! and when I arrive home, update the IOS 7 and all.... it turned off again.

     

    This is very "convenient" for Vodafone wich I will be paying a fortune at the end of the month....

  • by Guns Hsing,

    Guns Hsing Guns Hsing Oct 4, 2013 8:16 PM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 8:16 PM in response to Carla Marie Valencia

    i have the same issue. and i'm from China.

    i tried almost all ways i searched with Google except dryer.

    it's still greyed.

    i went after sales center and was told that i have to pay RMB1897 to change the new wifi parts. Shit!

    the warranty was passed on sep 5, and you apple realse the update just on time. ****!

    after reading this thread, i got you guys can get fix free in EU and only cost $200 in U.S.

    it does shame on you, apple!

    after using 4s, i did thought apple's hardware is qualified, but you forced me to believe you are a **** both on hardware and on software!

    of cause my next phone will not be a apple.


  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Oct 4, 2013 9:02 PM in response to alexamv84
    Level 5 (7,636 points)
    Oct 4, 2013 9:02 PM in response to alexamv84

    alexamv84 wrote:

     

    I have try everything and it keeps GREY and NOT WORKING! I wento to Vodafone to check it here in Spain and they say that they didnt found the problem reported, and when they gave it to me it worked! and when I arrive home, update the IOS 7 and all.... it turned off again.

     

    This is very "convenient" for Vodafone wich I will be paying a fortune at the end of the month....

    Sounds like you can't control your impulses, and not use your cellular data except for essential needs.  I never go over my alloted data usage, and I am RARELY near a wi-fi network.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Oct 4, 2013 9:03 PM in response to Guns Hsing
    Level 5 (7,636 points)
    Oct 4, 2013 9:03 PM in response to Guns Hsing

    Guns Hsing wrote:

     

    cause my next phone will not be a apple.


    That's a very sad story.

  • by ios7.2,

    ios7.2 ios7.2 Oct 4, 2013 9:28 PM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 4, 2013 9:28 PM in response to Carla Marie Valencia

    After I upgraded my iphone 4S to IOS 7, the Wifi and bluetooth worked for 2 days and stopped working after that. My wifi is grayed out. I have tried all the tricks nothing is working for me.

     

    I went to apple store, the tech after running the diagnosis tells me that he is not able to identify what the issue is... how Sad!  unfortunately the phone is not under warrenty.

     

    Apple has to acknowledge that this is an IOS 7 issue and release a fix. If not they should recall the defective iphone 4s.

     

    Very disappointed with Apple.

  • by Oliveirinha,

    Oliveirinha Oliveirinha Oct 4, 2013 11:10 PM in response to dragondx2
    Level 1 (4 points)
    iWork
    Oct 4, 2013 11:10 PM in response to dragondx2

    I try the fridge really worked out for 5 minutes, later ill try ur suggestion heating the back for 60 second

    Thanks!

  • by Oliveirinha,

    Oliveirinha Oliveirinha Oct 5, 2013 12:09 AM in response to dragondx2
    Level 1 (4 points)
    iWork
    Oct 5, 2013 12:09 AM in response to dragondx2

    It really Works, Thanks for your tip dragondx2.

    We can say that the Dryer is the Iphone rescue...

  • by dragondx2,

    dragondx2 dragondx2 Oct 5, 2013 12:22 AM in response to Oliveirinha
    Level 1 (0 points)
    Oct 5, 2013 12:22 AM in response to Oliveirinha

    You're welcome :)

  • by suzanne-elise,

    suzanne-elise suzanne-elise Oct 5, 2013 2:46 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 5, 2013 2:46 AM in response to Carla Marie Valencia

    I have the EXACT same problem with my iPhone 4s 16GB! I'm from The Netherlands (Europe) and I am really irritated because of this problem. Since the iOS 7 update, my WiFi stopped working every now and then, and it got worse everyday. Now it doesn't work at all anymore. I looked for a solution everywhere on the internet, but nothing works! I'm really ****** of Apple, you better find a solution very soon. Thinking about getting android instead of iOS... Shame on you Apple.

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