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  • Dgbittner2 Level 1 Level 1 (0 points)

    LOL, last comment was made tongue in cheek.

    Actually no I was serious, there is a special evil department at Apple that writes faulty software on purpose.

    On a serious note, my wifi failed a day or so after upgrading to 7.1, prior to this no problem at all with 7.0.

    I tried every solution mentioned.

    If more people posted relevant replies to problems instead of defending Apple integrity then these forums would be far more useful.

  • zelous Level 3 Level 3 (685 points)

    Dgbittner2 wrote:

     

     

    If more people posted relevant replies to problems instead of defending Apple integrity then these forums would be far more useful.

     

    if less people posted pointless apple hate mail like theyre writing in a public diary these forums would be a lot less cluttered.

     

    and here are the steps to fix ur issue.

     

    - reset network settings

    - back up and restore. test issue before restoring back up.

    - get phone replaced

     

    if u had followed all of the steps like u said u had u OBVIOUSLY wouldnt be having this problem anymore.

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    Dgbittner2 wrote:

     

    LOL, last comment was made tongue in cheek.

    Actually no I was serious, there is a special evil department at Apple that writes faulty software on purpose.

    On a serious note, my wifi failed a day or so after upgrading to 7.1, prior to this no problem at all with 7.0.

    I tried every solution mentioned.

    If more people posted relevant replies to problems instead of defending Apple integrity then these forums would be far more useful.

     

    I've already posted a relevant reply to the problem.

     

     

     

    Use this article: support.apple.com/kb/ts1559

     

    Follow all of the troubleshooting steps.  You can even try restoring the device as new: support.apple.com/kb/ht4137

     

    If the wi-fi remains greyed out, your device needs service.

     

    If within warranty, it should be free.

    If not, it will probably cost $199 USD + tax.

     

    Don't like having to pay the out of warranty fee?  Request an exception from Apple, and use this script, that I've provided previously as well:

    From: https://discussions.apple.com/message/24551640#24551640

    i.e.: "If the wi-fi chip was defective from the very beginning, and only the process of an iOS update would create enough stress to reveal this defect, then there was no way for me to report this defect during the normal warranty period.  No other operations on the iPhone created enough stress to reveal this defect, which was present all along.  Therefore, because the device was defective from day of purchase, but there was no way for me to test for that defect, it was impossible for me to report it prior to it being revealed.  The fact that it only revealed after the warranty expired should not infringe upon the validity of my claim."

     

  • Dgbittner2 Level 1 Level 1 (0 points)

    Fair points there TJ thanks.

    Although spending 200 bucks or trying prove a prior fault with Apple aren't acceptable options for me and possibly others, so pointing out the fast unorthodox method worked for me is also a fair enough point.

     

    C'mon overZealous, pointless Apple hate mail?

    I simply stated one of the suggested fixes worked for me and I made a sarcastic quip; and why not, I wasted several hours trying to fix it while in transit OS where wifi is the most useful feature on the phone.

     

    True I had not followed all the steps u mentioned; I didn't get my phone replaced like you suggested; I have no doubt this would have fixed the issue.

    My iPhone is out of warranty so choosing a 5 min hair dryer trick was a valid suggestion (and one that can be done in a hotel room) as opposed to spending time and 200 bucks on repair or getting a new phone.

     

    Some people on this forum might appreciate knowing this, instead of stating their only remaining option was to buy new phones or get them replaced.

    And yes I agree this is not a fix I want to apply long term as most likely could damage the phone.

     

    Peace, I promise not to contribute again.

  • prateek@delhi Level 1 Level 1 (0 points)

    It may sound silly, but try this. It worked for me-

    1. Turn on REDUCE MOTION from ACCESSIBILITY.

    2. Remove any special characters like commas from your iPHONE NAME.

    3. RESET NETWORK settings from phone.

    Done !!

  • Marcos Egea Level 1 Level 1 (0 points)

    Hello friends, I am having problems there are exactly two days with WI-FI connection from my iPhone, have restored the system, I've done a network reset, and the problem still persists. That started to happen after I upgraded my IOS 7.1. does anyone have a solution for this? Last week in several newspapers an article talking about what happened here in Brazil, only that people are ... how can I say? ... Here in Brazil we say "getting DICK" at Apple, rather than chase a solution. Well friends, that's it, if anyone can help me ... Thank you.

    Marcos Egea

  • theboss9df Level 1 Level 1 (0 points)

    Listen to me I refurbish iPhone 4 and 4s and I'm telling you your resetting method is a waste of time I WONT WORK. It's been a couple of weeks now and my daughters iphone4s is working fine with the heat treatment

  • theboss9df Level 1 Level 1 (0 points)

    Well after the hair dryer trick the iPhone 4s has been working fine so people do it it works no need for the freezer just let it cool on it's own , re setting phone doesn't work so don't waste your time and as I have said don't waste your breathe talking to Apple complete waste of time

  • zelous Level 3 Level 3 (685 points)

    theboss9df wrote:

     

    Well after the hair dryer trick the iPhone 4s has been working fine so people do it it works no need for the freezer just let it cool on it's own , re setting phone doesn't work so don't waste your time and as I have said don't waste your breathe talking to Apple complete waste of time

     

    AGAIN.

     

    i tried being nice and asking u politely to stop telling everyone to not follow the PROPER troubleshooting steps. guess that didnt work so...

     

    im sorry if ur mentallity doesnt compute with the fact that just becase it doesnt work for u they dont work at all. but for the love of the gods please stop trying to spread ur ignorance to the general public.

     

    everyone's issues are different. different troubleshooting steps work for different people. following the steps in article http://support.apple.com/kb/TS1559 DOES fix this issue for some people. if u cant get that then please stop posting!

  • Kooa Level 1 Level 1 (0 points)

    Have always been able to fix my iPhone 4S using the heat a freeze fix.....sure it's not a permanent fix ...but so what if I have to get the hairdryer out every now and then to get the phone up and running agin ....it's no biggie .....and costs me maybe 20 cents on the power bill

     

     

    phone works and eventually stops working properly again.....spend about 30 minutes with a hairdryer and a freezer...phone works perfectly again.....it's all good with me and my phone :-)

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    zelous wrote:

     

    theboss9df wrote:

     

    Well after the hair dryer trick the iPhone 4s has been working fine so people do it it works no need for the freezer just let it cool on it's own , re setting phone doesn't work so don't waste your time and as I have said don't waste your breathe talking to Apple complete waste of time

     

    AGAIN.

     

    i tried being nice and asking u politely to stop telling everyone to not follow the PROPER troubleshooting steps. guess that didnt work so...

     

    im sorry if ur mentallity doesnt compute with the fact that just becase it doesnt work for u they dont work at all. but for the love of the gods please stop trying to spread ur ignorance to the general public.

     

    everyone's issues are different. different troubleshooting steps work for different people. following the steps in article http://support.apple.com/kb/TS1559 DOES fix this issue for some people. if u cant get that then please stop posting!

     

    Agreed.  Anything other than Apple approved procedures run the risk of voiding ALL support from Apple for that device, permanently.  The minute anyone starts using heater/freezer methods, they need to be aware that such actions will likely void their warranty.  In other words, if it doesn't work, then you're all on your own, permanently.

  • theboss9df Level 1 Level 1 (0 points)

    The warranty doesn't apply to an iPhone that's out of warranty Apple are not interested I know I have spoken with them on many occasions , so maybe stop kissing them and move on

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    theboss9df wrote:

     

    The warranty doesn't apply to an iPhone that's out of warranty Apple are not interested I know I have spoken with them on many occasions , so maybe stop kissing them and move on

     

    You're showing your ignornace.  An iPhone that has an expired hardware coverage warranty, or has physical damage not covered under the warranty, still (potentially) qualifies for Out-Of-Warranty Service.  However, this requires that there have been no unauthorized modifications or service done to the hardware or the operating system.  If such procedures have been taken, then Apple will not provide ANY service, for ANY price.

     

    I can take in my iPhone 4 that I've owned for over three years (meaning it is a full year outside my two-year hardware coverage with AppleCare), and even if it has a busted screen and water damage, I could pay $149 to get it replaced.  However, if there have been any unauthorized service to the device (and that includes these home-brewed heating/freezng methods), then that Out-Of-Warranty option is voided.

     

    Do a little research before posting.  Here, let me help.

     

     

    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

     

    My iPhone is not eligible for warranty service. What are my service options?

    Apple offers two service options for iPhones that are not eligible for warranty service.

    1. Battery Replacement Service

      If your iPhone requires service due to the battery’s diminished ability to hold an electrical charge and it is not covered under Apple's warranty, an AppleCare product, or statutory consumer rights, Apple will service your iPhone for a service fee. For more details, please refer to theBattery Replacement Service information. You can also contact your carrier (except AT&T and Virgin Mobile) for more information.
    2. Out-of-Warranty Service

      If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
      iPhone modelOut-of-Warranty Service
      iPhone 5s, iPhone 5c,
      iPhone 5
      $269
      iPhone 4s$199
      iPhone 4, iPhone 3GS,
      iPhone 3G, Original iPhone
      $149
      A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above.  This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
  • theboss9df Level 1 Level 1 (0 points)

    That maybe so in the all great the all super the all wonderful USA but I'm not AH. Here in the UK the prices that will be charged to users of the product you may aswell throw it in the bin so don't lecture me on ignorance.

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    No idea what AH is.  Check the same website I posted, but change to your country/region to see the options.

     

    If you mean 'Austria':

     

    http://support.apple.com/kb/index?page=servicefaq&geo=Austria&product=iphone

     

    My iPhone is not eligible for warranty service. What are my service options?

    Apple offers two service options for iPhones that are not eligible for warranty service.

    1. Battery Replacement Service

      If your iPhone requires service due to the battery's diminished ability to hold an electrical charge and it is not covered under Apple's warranty, an AppleCare product, or statutory consumer rights, Apple will service your iPhone for a service fee. For more details, please refer to theBattery Replacement Service information.
    2. Out-of-Warranty Service

      If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
      iPhone ModelOut-of-Warranty Service
      iPhone 5s, iPhone 5c,
      iPhone 5
      € 261,10
      iPhone 4s€ 211,10
      iPhone 4, iPhone 3GS,
      iPhone 3G
      € 161,10
      The Out-of-Warranty Service Fee includes a € 12,10 shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

     

     

    Plus, check to see if there are additional EU laws that give you more protection.  IIRC, it's up to 5-6 years, and the retailer that sold you the iPhone is responsible in that case.

     

    Oh, and for UK?

     

    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one

     

    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.

    Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.

    iPhone ModelOut-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    £ 216.44
    iPhone 4s£ 166.44
    iPhone 4, iPhone 3GS,
    iPhone 3G
    £ 126.44

     

     

    Here's the funny thing.  First, you argue with me that you can't get service from Apple if the warranty has expired.  But after I prove you wrong, then you shift gears to 'Well, it's too expensive'.

     

    Make up your mind.  Is out-of-warranty service available or not?  Let's fix your FIRST error before you continue trying to argue your point... because we need to know what your point is.

     

    Is it that you have to choose between paying £166.44 or using a heater/freezer trick?  Fine.  Let's at least get to an actual point, instead of ignorant ramblings on your part.