Carla Marie Valencia

Q: Wifi greyed out on iphone 4s with ios 7

Hi, I have iphone 4s, before when I update my ios to 6.1.3 I got a problem connecting to my wifi it was greyed out. I researched some tips how to solve the problem still it doesn't work. They said that if you update your ios into ios 7 the issue will be solved, however I update my ios now into ios 7, I still have the same issue, tried some troubleshooting again still problem doesn't solve, help please I cannot use my wifi. I just got my phone last year and I am having this problem, I love apple products but this is a big inconvenience to everyone who is having the same problem, help. Thanks.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 3:30 PM

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Q: Wifi greyed out on iphone 4s with ios 7

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  • by Boardhedz,

    Boardhedz Boardhedz Oct 9, 2013 4:16 AM in response to pd_12
    Level 1 (5 points)
    Oct 9, 2013 4:16 AM in response to pd_12

    pd_12 . . . . I've not tried the hairdryer method yet (for obvoious reasons) although I've put my 4s in the fridge (figured it's not much different than being in my snowboard jacket at -25C)

     

    has it been a permanent fix or temporary?

  • by Jowshuf,

    Jowshuf Jowshuf Oct 9, 2013 4:18 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 4:18 AM in response to Carla Marie Valencia

    I wonder if a reflow actually works... Is there a online reflow service?

  • by valvestem,

    valvestem valvestem Oct 9, 2013 5:08 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 5:08 AM in response to Carla Marie Valencia

    I had this same issue and found the answer online very quickly.

     

    1. Put the iPhone in "Airplane Mode"

     

    2. Reboot your Wi-Fi router

     

    3. Turn off the "Airplane Mode"

     

    All of your other Wi-Fi spots that your phone has already connected to will be remembered, and will connect automatically when within range.

  • by thye666,

    thye666 thye666 Oct 9, 2013 5:28 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 5:28 AM in response to Carla Marie Valencia

    I did a reflow n it works. Believe me it's the hardware n the IOS 6 & 7 are just the catalyse to make the hardware to died faster. It's not the cause.

  • by ctrisdale,

    ctrisdale ctrisdale Oct 9, 2013 5:43 AM in response to Boardhedz
    Level 1 (0 points)
    Oct 9, 2013 5:43 AM in response to Boardhedz

    I dont know if it is permanent or not (I would doubt it), but I have been working for about 2 days since I heated mine up.  Both my Wifi and Bluetooth werent working but I turned off my phone, put it next to a heater for about 5 minutes... then I turned it on and both Bluetooth and Wifi worked.  Shocked I was

  • by sarostone,

    sarostone sarostone Oct 9, 2013 6:31 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 6:31 AM in response to Carla Marie Valencia

    I have a 4s 16g, I bought one year ago. Guys, I'm having the same problem with the WIfi after the ios7 upgrade... bluetooth it's ok, just the terrible wifi grey button...
    Apple team, fix it please! I spent lot of money for you... Shall I go back to android?

  • by CincyPlanet,

    CincyPlanet CincyPlanet Oct 9, 2013 6:47 AM in response to TJBUSMC1973
    Level 1 (0 points)
    Oct 9, 2013 6:47 AM in response to TJBUSMC1973

    Thats actually kind of the point. The product they sold was defective and an update with their software pushed it over the edge. There was no way for me to know as a consumer that it was defective and from what I have read if I didnt update the software the phone would still be fine. There was no warning that there would be any possibility of a hardware failure if I updated, if there was I wouldn't have updated. No worries though. An Android phone is on the way to use and the iPhone can sit in the drawer for testing purposes only. Makes me really glad I never bought the Mac system.

  • by briders1,

    briders1 briders1 Oct 9, 2013 7:13 AM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 7:13 AM in response to Carla Marie Valencia

    and me too!  Big apple fan, but this is testing my patience.  IOS7 worked fine for a few weeks and then I noticed the WIFI kept dropping the signal.  after toggling the wifi on and off over a few days, its now stuck in permanent grey and will not work.  I now have a dumb phone - great! 

  • by Boardhedz,

    Boardhedz Boardhedz Oct 9, 2013 11:59 AM in response to ctrisdale
    Level 1 (5 points)
    Oct 9, 2013 11:59 AM in response to ctrisdale

    I tried the hair dryer suggestion and it worked until the phone cooled

     

    if I reset the nework settings I get the greyed out wifi button

     

    if i then put it in the fridge I get the green button back but it then indefinately looks for networks and can't find them

     

    there's something wierd gong on with all the strange suggestions for fixes; someone technical person must have a good idea what's gone on with the 4s phones and the update?????

  • by venusschoentje,

    venusschoentje venusschoentje Oct 9, 2013 12:42 PM in response to Oliveirinha
    Level 1 (0 points)
    Oct 9, 2013 12:42 PM in response to Oliveirinha

    I had my wifi grayed out for almost 2 weeks, tried every suggestions i could find on the net but nothing worked but then i read here there's a lot of successful stories about hairdryer method so i decided to give it another chance and surprisingly it worked!! many thanks for everyone

  • by vinpat,

    vinpat vinpat Oct 9, 2013 12:52 PM in response to sarostone
    Level 1 (0 points)
    Oct 9, 2013 12:52 PM in response to sarostone

    Just got an email from my service provider stating that this is a known problem by Apple and they are working on a fix. Not sure whether this a software one or a hardware one. I'm in the UK and my iPhone 4S is 18 months old. Let's hope they sort this quickly.

  • by Jowshuf,

    Jowshuf Jowshuf Oct 9, 2013 2:21 PM in response to vinpat
    Level 1 (0 points)
    Oct 9, 2013 2:21 PM in response to vinpat

    You're kidding? Will they make an official statement on it? Or was it just a high volume of calls about the wifi?

  • by Boardhedz,

    Boardhedz Boardhedz Oct 9, 2013 3:06 PM in response to vinpat
    Level 1 (5 points)
    Oct 9, 2013 3:06 PM in response to vinpat

    at least somebody is acknowledging there is an issue!

     

    Just need to keep asking questions and hopefully Apple will release a statement!

  • by Cyple,

    Cyple Cyple Oct 9, 2013 7:53 PM in response to Carla Marie Valencia
    Level 1 (0 points)
    Oct 9, 2013 7:53 PM in response to Carla Marie Valencia

    Hey just like to add my two cents

    Got this problem today after my daughter was using the phone

    She was playing one of those high graphics game

    When I took it back it was really hot which was normal

    Then about an hour after I tried using the phone and no wifi

    I tried the hair dryer method and it works (only the hair dryer)

    This method is used in electronics all the time which means its a hardware problem

    And it's the heat causing it in the first place because we weren't using wifi

    When it happened

    Hope this helps future users

  • by Cyple,

    Cyple Cyple Oct 9, 2013 8:57 PM in response to Cyple
    Level 1 (0 points)
    Oct 9, 2013 8:57 PM in response to Cyple

    I also had slow wifi for some time now but this fix seems to have sort out that problem also

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