iTunes and App store missing!

Question

Level 1

4 points

iTunes and App store missing!

I just updated to the iOS 7 and my iTunes store and App store have disappeared from my phone. The app icon is gone and when i seach them nothing comes up. Help please!

iPhone 5, iOS 7

Posted on Sep 19, 2013 5:08 PM

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Answer 1

griff w

Level 4

3,622 points

Sep 22, 2013 7:12 AM in response to snix89

Hi there,

You may want to double check the resriction settings on you device. Take a look at the article below for more information.

iOS: Understanding Restrictions (Parental Controls)

http://support.apple.com/kb/HT4213

-Griff W.

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Answer 2

BDCGuru

Level 1

0 points

Jan 9, 2014 2:03 PM in response to griff w

Try this

Settings - General - Restrictions - Remove all restrictions - then back to General

Reset - Reset Homescreen Layout

Your App Store application will now be on the home screen once again.

Don't forget to go back to Restrictions and revisit what you had set up there.

BTW this problem normally occurs as a reset of your attempt to restrict PURCHASES inside an App!

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Answer 3

Apr 1, 2017 7:27 PM in response to BDCGuru

I forgot my restrictions code

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