No dial tone!!

Hello,


I have an Iphone 5 and just got this problem, i can't hear the dial tone when i'm calling someone but i do can hear them when they answer and they hear me too! I mean, i can talk, the only problem is that i do not hear the dial tone. I updated to IOS7 yesterday.

iPhone 5, iOS 7

Posted on Sep 19, 2013 5:13 PM

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Question marked as Top-ranking reply

Posted on Jul 10, 2014 5:13 AM

About 9 months too late so I'm sure you've managed to fix this now but I had this exact same problem. I hadn't been able to find anything online about fixing it but my phone was just silent when I made a call, even on speaker, it happened after I updated the phone - after hitting the call button the screen would say "Calling..." it was like I was waiting to be connected and then whoever I'd called would answer and I could hear them perfectly fine. For me it seemed to be an issue with my provider, I turned my phone off and removed the SIM card. Then while the SIM was out I turned my phone back on and waited for it to tell me that there was no SIM installed. At this stage I re-inserted the SIM and once it had picked up signal again I tested it and it worked properly.


Hope this helps anyone else that has this issue.

4 replies
Question marked as Top-ranking reply

Jul 10, 2014 5:13 AM in response to Angiegs

About 9 months too late so I'm sure you've managed to fix this now but I had this exact same problem. I hadn't been able to find anything online about fixing it but my phone was just silent when I made a call, even on speaker, it happened after I updated the phone - after hitting the call button the screen would say "Calling..." it was like I was waiting to be connected and then whoever I'd called would answer and I could hear them perfectly fine. For me it seemed to be an issue with my provider, I turned my phone off and removed the SIM card. Then while the SIM was out I turned my phone back on and waited for it to tell me that there was no SIM installed. At this stage I re-inserted the SIM and once it had picked up signal again I tested it and it worked properly.


Hope this helps anyone else that has this issue.

Dec 15, 2013 10:58 AM in response to Angiegs

Interesting question, it's about three months old, viewed by 625 users (40 of which have this question too) and not a single reply - until now.


I'm not sure what the problem is. The poster says that he/she can hear the callers and the callers can hear him/her. This is usually indicative of a working phone.


Most people refer to a dial tone as the sound a landline uses to indicate that the telephone exchange is working. However, "Digital cellular telephone services, such as the GSM system, do not generate dial tones." - from Wikipedia. Here's a Wikipedia article: Dial tone - Wikipedia, the free encyclopedia.


Perhaps the poster was refering to the tones that the phone makes when dialing a number. This generally only happens when the Keypad is active in the Phone app and the the phone isn't in "Silent mode". These sounds are usually refered to as "Touch-Tone" (not dial tone). This is actually dual-tone multi-frequency signaling (DTMF). These sounds can be turned on by turning the ringer on (turning off silent mode). The "Ringer Volume" will control the volume of the Touch-Tone sounds.


(Or, perhaps the poster's statement was just an attempt at a joke?)

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No dial tone!!

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