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snakeyez49 Author

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cannot sync ipad unknown error -42019?

I just updated to ios 7 and now my iPad 2 wion't sync, with an unknown error of -42019....anyone else get this?

iPad 2 Wi-Fi, iOS 7

Posted on Sep 19, 2013 6:23 PM

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3 replies

Sep 19, 2013 6:34 PM in response to snakeyez49

iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274

Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml

iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275

iPad: Unable to update or restore

http://support.apple.com/kb/ht4097

iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694

 Cheers, Tom 😉

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snakeyez49 Author

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Sep 19, 2013 7:01 PM in response to Texas Mac Man

I followed the basic troubleshooting steps, and I am still getting the error when I try to sync. There is no documentation on error -42019 that I can find.

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snakeyez49 Author

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Sep 20, 2013 4:32 PM in response to snakeyez49

I picked up a 5s today, and reinstalled iTunes. I STILL cannot sync the new phone. I have no idea what to do.

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cannot sync ipad unknown error -42019?

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