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ios 7 Mail Search Problems

I'm having some issues with the mail search feature in iOS7 on my iPhone. If I search for the name of a sender in the email application I receive weird results. First, I receive two (duplicate) copies of every email, but those duplicate copies do not appear in the inbox when I'm not in search mode. Second, the emails do not appear in chronological order.


Is anyone else having these issues? Any clue how to solve them?

iPhone 5, iOS 7

Posted on Sep 19, 2013 6:34 PM

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129 replies

Oct 19, 2013 11:35 AM in response to ross0

Yes, I'll add my voice to the chorus. I am having the same problem. I use gmail both for personal and for work. I upgraded my iPad, but not my iPhone 4S and am glad I didn't upgrade the phone and don't plan to until this is fixed. The search "enhancements" were neither welcome, requested nor do they work. They have effectively broken the search function in the native mail app. The results are unpredictable, in strange order and therefore don't help me find what I was looking for.

Oct 22, 2013 7:14 PM in response to ross0

I am also having the ghost email issue when I search and the inability to narrow my search by subject, sender, etc. I have an iPad mini and an iPad "4" and both have the same issue when I search my exchange account. I chatted with apple support a couple of weeks ago and got the same basic answers as reported here, including pleasant support. But I was expecting a fix in ios 7.0.3, but I installed that tonight, and no change. The iPads are now basically not usable to me for significant email usage. Additionally, I got a call from my IT department saying that my iPad was filling up a lot of space on the exchange server all of a sudden. This happened after the original ios 7.0.1 update. Don't know if that's related to the ghosting but seems like it could be.

Oct 23, 2013 4:53 AM in response to mtnsupport

Same problem with searching of email in chronological order here. I do a lot of business on the road and depend on the search to reference emailed info, docs, and contact data. I see results from 2004 before 2013. How is this useful? It's not! Instead of relying on my tablet and iPhone, I am back to carrying my Dell Laptop.


Why hasn't this been featured as a news story - local or national? Isn't this exactly the type of dig the media would eat up to criticize Apple's new ios7?

ios 7 Mail Search Problems

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