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Q: jabber and Messages Won't Start After Upgrade to Server.app v2.2.2

I installed the latest upgrade to Server.app v2.2.2. Server.app returned an error message warning that not all services were upgraded correctly, and now I can't get jabber or consequently Messages to start. Here's what I see from serveradmin and the logs:

 

sudo serveradmin fullstatus jabber

 

jabber:state = "STOPPED"

jabber:roomsState = "STOPPED"

jabber:logPaths:PROXY_LOG = "/private/var/jabberd/log/proxy65.log"

jabber:logPaths:MUC_STD_LOG = "/var/log/system.log"

jabber:logPaths:JABBER_LOG = "/var/log/system.log"

jabber:proxyState = "STOPPED"

jabber:currentConnections = "0"

jabber:currentConnectionsPort1 = "0"

jabber:currentConnectionsPort2 = "0"

jabber:pluginVersion = "10.8.203"

jabber:servicePortsAreRestricted = "NO"

jabber:servicePortsRestrictionInfo = _empty_array

jabber:hostsCommaDelimitedString = "host.domainname.com"

jabber:hosts:_array_index:0 = "host.domainname.com"

jabber:setStateVersion = 1

jabber:startedTime = ""

jabber:readWriteSettingsVersion = 1

 

sudo serveradmin start jabber

 

jabber:state = "STOPPED"

 

The system log /var/log/system.log says:

 

host.domainname.com serveradmin[1175]: servermgr_jabber[N]: waiting for jabberd to finish startup...

host.domainname.com serveradmin[1175]: servermgr_jabber[E]: Error -- jabberd service failed to start

host.domainname.com serveradmin[1175]: servermgr_jabber[W]: some jabberd processes failed to start

host.domainname.com serveradmin[1175]: servermgr_jabber[N]: waiting for jabberd to finish shutdown...

host.domainname.com serveradmin[1175]: servermgr_jabber[N]: jabberd service shutdown completed.

host.domainname.com serveradmin[1175]: servermgr_jabber[E]: Error -- failed to start service: jabberd

host.domainname.com serveradmin[1175]: servermgr_jabber[N]: waiting for jabberd to finish shutdown...

host.domainname.com serveradmin[1175]: servermgr_jabber[N]: jabberd service shutdown completed.

 

All other services are running fine. Poking around the discussions, I've tried the tricks of deleting jabberd's database /Library/Server/Messages/Data/sqlite/jabberd2.db and let it get reconstructed, but still this isn't working.

 

jabberd runs if I run this command from /Applications/Server.app/Contents/ServerRoot/System/Library/LaunchDaemons/org.j abber.jabberd.plist, but then Messages still doesn't start.

 

sudo -u _jabber /Applications/Server.app/Contents/ServerRoot/usr/libexec/jabberd/jabberd -D -c /Library/Server/Messages/Config/jabberd/jabberd.cfg

 

Any help either fixing this or at least getting better troubleshooting diagnostics from serveradmin would be greatly appreciated.

Mac mini Server (Mid 2010), OS X Mountain Lion (10.8.2), Lion Server, EyeTV HD, Turbo.264 HD

Posted on Sep 19, 2013 7:08 PM

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Q: jabber and Messages Won't Start After Upgrade to Server.app v2.2.2

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