8 Replies Latest reply: Sep 20, 2013 11:30 AM by Eric Root
AMM DEE Level 1 Level 1 (0 points)

Installed Mountain Lion OS X on my MacBook White late 2009, 6,1 earlier OS Snow leopard.

Upgraded RAM to 4 GB. Computer keeps restarting abruptly! Also youtube video looked a bit fuzzy.

 

(Model Name: MacBook

Model Identifier: MacBook6,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.26 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 3 MB

Memory: 2 GB

Bus Speed: 1.07 GHz)

 

Thu Sep 19 20:31:59 2013

panic(cpu 0 caller 0xffffff801ecb8655): Kernel trap at 0xffffff801ef6fe64, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000020a39000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000020

RSP: 0xffffff80907dacc0, RBP: 0xffffff80907dacc0, RSI: 0x0000000000000002, RDI: 0x0000000000000008

R8: 0x000000000000001f, R9: 0xffffff801f2db370, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0x0000000000000246, R13: 0xffffff80907dacc0, R14: 0x0000000000000001, R15: 0xffffff80907dadd8

RFL: 0x0000000000010282, RIP: 0xffffff801ef6fe64, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff80907da960 : 0xffffff801ec1d626

0xffffff80907da9d0 : 0xffffff801ecb8655

0xffffff80907daba0 : 0xffffff801ecce17d

0xffffff80907dabc0 : 0xffffff801ef6fe64

0xffffff80907dacc0 : 0xffffff7f9f82842b

0xffffff80907dad10 : 0xffffff801ed3a2de

0xffffff80907dae30 : 0xffffff801edd0388

0xffffff80907db120 : 0xffffff801eddc115

0xffffff80907db240 : 0xffffff801eddb943

0xffffff80907db490 : 0xffffff801edd59e3

0xffffff80907dbb40 : 0xffffff801edcb11f

0xffffff80907dbb90 : 0xffffff801edcb3a0

0xffffff80907dbda0 : 0xffffff801edcaf7d

0xffffff80907dbdc0 : 0xffffff801ed5f0bc

0xffffff80907dbdf0 : 0xffffff801ed4146b

0xffffff80907dbe80 : 0xffffff801ed3f611

0xffffff80907dbeb0 : 0xffffff801ed3983c

0xffffff80907dbf60 : 0xffffff801ed40329

0xffffff80907dbfb0 : 0xffffff801ecb3137

Kernel Extensions in backtrace:

com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9f827000->0xffffff7f9f829fff

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

12E55

 

 

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID:

Kernel slide: 0x000000001ea00000

Kernel text base: 0xffffff801ec00000

System model name: MacBook6,1 (Mac-F22C8AC8)

 

 

System uptime in nanoseconds: 1635813499207

last loaded kext at 310497713468: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7fa0bfe000, size 65536)

last unloaded kext at 370892910241: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7fa0bfe000, size 57344)

loaded kexts:

com.eltima.ElmediaPlayer.kext 1.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.driver.AGPM 100.12.87

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.GeForce 8.1.2

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleBacklight 170.2.5

com.apple.nvenet 2.0.19

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.iokit.SCSITaskUserClient 3.5.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBOHCI 5.2.5

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.nvidia.nv50hal 8.1.2

com.apple.NVDAResman 8.1.2

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.driver.NVSMU 2.2.9

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleSMC 3.1.4d2

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

  • Kappy Level 10 Level 10 (247,485 points)

    Disconnect or remove your Elmedia Player and uninstall the software.

     

    Uninstalling Software: The Basics

     

    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.

     

    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.

     

    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.

     

    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.

     

    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

     

    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.

     

    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.

     

    There are many utilities that can uninstall applications.  Here is a selection:

     

        1. AppZapper 2.0.1

        2. AppDelete 3.2.6

        3. Automaton 1.50

        4. Hazel

        5. AppCleaner 2.1.0

        6. CleanApp

        7. iTrash 1.8.2

        8. Amnesia

        9. Uninstaller 1.15.1

      10. Spring Cleaning 11.0.1

     

    For more information visit The XLab FAQs and read the FAQ on removing software.

  • AMM DEE Level 1 Level 1 (0 points)

    Hi Kappy

     

    Thanks for your reply. I have deleted elmedia by putting it in Trash Can and also emptied it.

     

    Silly me can't find Home/library/ or preferences/launchdaemon etc. Spotlight doesnt show it either.

     

    Screen Shot 2013-09-20 at 10.39.34 PM.png

     

    Well after deleting though its crashed now once more. Appreciate your help on this.

     

    Fri Sep 20 22:28:16 2013

    panic(cpu 0 caller 0xffffff80188b8945): Kernel trap at 0xffffff8018b77f24, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000052a80000, CR4: 0x0000000000000660

    RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000020

    RSP: 0xffffff80911fb560, RBP: 0xffffff80911fb560, RSI: 0x0000000000000002, RDI: 0x0000000000000008

    R8:  0x000000000000001f, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff

    R12: 0x0000000000000246, R13: 0xffffff80911fb560, R14: 0x0000000000000001, R15: 0xffffff80911fb678

    RFL: 0x0000000000010282, RIP: 0xffffff8018b77f24, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80911fb200 : 0xffffff801881d636

    0xffffff80911fb270 : 0xffffff80188b8945

    0xffffff80911fb440 : 0xffffff80188cebfd

    0xffffff80911fb460 : 0xffffff8018b77f24

    0xffffff80911fb560 : 0xffffff7f9a06342b

    0xffffff80911fb5b0 : 0xffffff801894166e

    0xffffff80911fb6d0 : 0xffffff80189d7808

    0xffffff80911fb9c0 : 0xffffff80189e3685

    0xffffff80911fbae0 : 0xffffff80189e2eb6

    0xffffff80911fbd30 : 0xffffff80189e8d2a

    0xffffff80911fbd50 : 0xffffff8018ba1834

    0xffffff80911fbe50 : 0xffffff8018b7e9fe

    0xffffff80911fbef0 : 0xffffff8018b7e822

    0xffffff80911fbf50 : 0xffffff8018be97ba

    0xffffff80911fbfb0 : 0xffffff80188cf453

          Kernel Extensions in backtrace:

             com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9a062000->0xffffff7f9a064fff

     

     

    BSD process name corresponding to current thread: WebProcess

     

     

    Mac OS version:

    12F37

     

     

    Kernel version:

    Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64

    Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5

    Kernel slide:     0x0000000018600000

    Kernel text base: 0xffffff8018800000

    System model name: MacBook6,1 (Mac-F22C8AC8)

     

     

    System uptime in nanoseconds: 4636777317191

    last loaded kext at 63764340191: com.apple.filesystems.udf          2.3 (addr 0xffffff7f98d57000, size 274432)

    last unloaded kext at 185525161193: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f9a9c5000, size 8192)

    loaded kexts:

    com.eltima.ElmediaPlayer.kext          1.0

    com.apple.filesystems.udf          2.3

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.filesystems.msdosfs          1.8.1

    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2

    com.apple.driver.AGPM          100.13.12

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleHDA          2.4.7fc2

    com.apple.driver.AppleUpstreamUserClient          3.5.12

    com.apple.driver.AppleMikeyDriver          2.4.7fc2

    com.apple.GeForce          8.1.6

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.6.3

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleSMBusPCI          1.0.11d1

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.4.5

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.iokit.SCSITaskUserClient          3.5.6

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.5

    com.apple.driver.AirPort.Brcm4331          615.20.17

    com.apple.driver.AppleUSBHub          623.4.4

    com.apple.driver.AppleUSBOHCI          621.4.0

    com.apple.driver.AppleAHCIPort          2.6.6

    com.apple.driver.AppleUSBEHCI          621.4.6

    com.apple.nvenet          2.0.19

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          1.8

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.8

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2.1

    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.driver.DspFuncLib          2.4.7fc2

    com.apple.iokit.IOAudioFamily          1.9.2fc7

    com.apple.kext.OSvKernDSPLib          1.12

    com.apple.nvidia.nv50hal          8.1.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2

    com.apple.driver.AppleHDAController          2.4.7fc2

    com.apple.iokit.IOHDAFamily          2.4.7fc2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.4.1d11

    com.apple.NVDAResman          8.1.6

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSurface          86.0.4

    com.apple.iokit.IOBluetoothFamily          4.1.7f2

    com.apple.driver.AppleSMC          3.1.5d4

    com.apple.driver.AppleGraphicsControl          3.4.5

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOUSBHIDDriver          623.4.0

    com.apple.driver.AppleUSBMergeNub          621.4.6

    com.apple.driver.AppleUSBComposite          621.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.5

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6

    com.apple.iokit.IO80211Family          530.5

    com.apple.iokit.IOUSBUserClient          630.4.4

    com.apple.iokit.IOAHCIFamily          2.5.1

    com.apple.iokit.IOUSBFamily          630.4.5

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.3

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.8

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

  • Eric Root Level 7 Level 7 (29,170 points)

    com.eltima.ElmediaPlayer.kext          1.0

     

     

    Portions of it are still installed.

     

    User Library - Either hold down the option key while using the Finder “Go To Folder” command

    and select your user Library in your home folder or use the Finder Go To Folder command and enter ~/Librar. 

     

    If you prefer to make your User library permanently visible, use the Terminal command found below.

     

    Show User Library

     

    You might want to bookmark the command. I had to use it again after I installed 10.8.5. I have also been informed that if you drag the user library to Finder it will remain visible.

  • AMM DEE Level 1 Level 1 (0 points)

    Hi Eric

     

    Found the Library Folder and deleted it from - Application Support and Launch Agents.

    Cant find Startup items.

     

    Are there any other places where I should look? I tried running esayfind but it crashed yet again.

  • AMM DEE Level 1 Level 1 (0 points)

    Screen Shot 2013-09-20 at 11.35.00 PM.png

    Got these guys. Buggers refuse to get trashed though.

  • AMM DEE Level 1 Level 1 (0 points)

    Gotcha - Rightclick in easy find/reveal in finder...trash can.. hope this works!

  • AMM DEE Level 1 Level 1 (0 points)

    Huh! I deleted something called 'empdaemon' which seemed to be associated with elmedia?

    Its sitting in the trashcan and cant be deleted.

     

    What should I do?

    Apologies for crazy posting. Excited zapping the bug!

  • Eric Root Level 7 Level 7 (29,170 points)

    Try a restart, then try to delete it. If that doesn't work, try holding down the option key when emptying the trash.

     

    If that doesn't work:

     

    Trash – Can’t Empty or Move File To Trash

     

    Trash FAQ       

                                 

    Trash – Empty When File is Locked or in Use

     

    Trash Permission Error

     

    Trash Permission Error (2)