Lee Farber

Q: Home sharing on iDevices not loading large library

I store my entire music library (3TB of ALAC files) on a Mac Mini connected to my Time Capsule. I can home share the library flawlessly on my laptop, but it absolutely refuses to load the library on my iPhone or iPad. I'm using all the latest software (iOS7, iTunes 11.1) with an iPhone 5 and iPad 3.

 

When I try to share my library, the circle starts to load, but never gets past halfway. I've tried EVERYTHING, i.e. signing out of home sharing and quitting iTunes, restarting the Mac Mini, restarting the iPhone, unplugging the Time Capsule and plugging it back in, and several other tips I've found around here and elsewhere online, but nothing seems to work!

 

I have other apps (such as Audiotap) that will do the trick, but they leave a gap between tracks, so I would prefer to get home sharing working properly. Thanks in advance for any help.

iPhone 5, iOS 7

Posted on Sep 19, 2013 10:44 PM

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Q: Home sharing on iDevices not loading large library

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  • by Ryan Loesch,

    Ryan Loesch Ryan Loesch Mar 22, 2014 4:59 AM in response to Mantula_Enormous
    Level 1 (4 points)
    Mar 22, 2014 4:59 AM in response to Mantula_Enormous

    I've got the same issue.  Library is 1.5 TB.  Kids have iPad retinas.  2013 iMac i7.  I even have the imac hardwired to my network for maximum speed (as opposed to wireless). 

     

    What kills me is sharing worked great...with a huge library...ON FIRST GEN IPADS. Now all our devices are latest greatest, sharing is broke.

     

    7.1 hasn't fixed this for me and I've done all the restarting/unplugging/signing out.   It's really kinda getting to me.

  • by Mantula_Enormous,

    Mantula_Enormous Mantula_Enormous Mar 23, 2014 8:22 AM in response to KongoOtto
    Level 1 (0 points)
    Mar 23, 2014 8:22 AM in response to KongoOtto

    It takes a long time.  Approximately 15 to 20 minutes, whereas it wouldn't even load before the iOS update to 7.1.  I do miss the iOS 6 short load times, though.  This needs to be addressed.

  • by psoon,

    psoon psoon Mar 31, 2014 8:13 AM in response to Lee Farber
    Level 1 (0 points)
    Mar 31, 2014 8:13 AM in response to Lee Farber

    I've been having a love-hate experience of my Home Sharing on my Apple TV and my other IOS devices. I  love it  on my Apple TV (2nd and 3rd generation). However, on my iPad (1st generation, IOS 5.1.1) and iPhone 5S (IOS 7.1) it has been a constant struggle to get Home Sharing to work as it should.

    Problems range from lengthy read times to inability to read my shared library. Then, when they do read my shared library, there will be misplaced or duplicate album artwork, or the sorting is not the way it was in my Macbook's library.

    This problem bugs me the most on my iPad as I use it when I'm relaxing in bed. I don't use the iPhone to watch videos.

    I've gone through every updates available, restored the IOS on my iPad, and followed several forums on the subject and have not got a satisfactory solution to date. So, I'm still waiting for Apple to REALLY address this issue. Its enough to make one look at the competition.

     

    Philip S

  • by ScotchZombie,

    ScotchZombie ScotchZombie Apr 4, 2014 5:48 PM in response to Lee Farber
    Level 1 (0 points)
    Apr 4, 2014 5:48 PM in response to Lee Farber

    Same problem here on muiltiple iDevices under iOS 7.1.  Load times are so long it's not worth it.  Was working OK before the last update (intermittently slow). I have about a 150GB library.

     

    I think the potential of content sharing (even with Apple TV) is great, but Apple is clearly not interested in a a flawless user experience. There is nothing like settling down with a group to watch a movie and it just doesn't work.  It's embarrassing how often it happens.

  • by pageffect,

    pageffect pageffect Apr 6, 2014 8:02 AM in response to Lee Farber
    Level 1 (0 points)
    Apr 6, 2014 8:02 AM in response to Lee Farber

    Unfortunately, this is the issue that will forever plague home sharing. Apple tech has proved to be very uninterested in resolving this problem. The home sharing failure and systematic meltdown of support in this area is indicative of their new negative direction. Yes, I love my Apple products, but I'm not liking Apple after Steve Jobs-- this is the prevailing sentiment held by many critics. All good things must end. I mean, there is no reason in the world that home sharing worked seamlessly with old Apple iPads and iPhones, but now falters on new devices and OS's. No reason...other than a lack of customer understanding and an unwillingness to capture the old Jobs attitude of perfection. It has been well-established on many threads, in many discussions-- home sharing takes at least 10 minutes to load an average-sized library, is easy to lose its connections, does not perform to standard. Still, after many OS updates, thousands of people continue to struggle with the same home sharing connection issues, issues that did not exist with the earlier OS versions. Coincidence? Conspiracy? My only solace is that Apple TV connects no problem and within seconds. Okay, my kids are relegated to televisions to watch anything from our iTunes library. But am I to believe that my iPhone and iPads running new OS's, perfectly updated, cannot load a library and play movies off of my home sharing server the same way Apple TV can? For shame....

  • by Lee Farber,

    Lee Farber Lee Farber Apr 6, 2014 9:15 AM in response to pageffect
    Level 1 (6 points)
    Apr 6, 2014 9:15 AM in response to pageffect

    So how do we bring this thread to the attention of Apple support so they can eventually fix this?

  • by pageffect,

    pageffect pageffect Apr 6, 2014 12:10 PM in response to Lee Farber
    Level 1 (0 points)
    Apr 6, 2014 12:10 PM in response to Lee Farber

    That's just it. Does Apple even care? This problem has been going on for quite a long time. And unfortunately after many months (years) of threads, support calls, e-mails, and disgruntled e-mails Apple has done little to affect the home sharing problems, even after the last OS update. I'm not sure they have any intention of improving the home sharing experience on Apple PDA devices (ie iPads, iPhones, etc.). For now, your only alternative is to sit and waste 10-20 minutes of your life each time you want PDA devices to connect to home sharing. Still, you have to ask yourself, why does Apple TV pick up your library fast and easy, but not your PDA devices? Weird.

  • by Lee Farber,

    Lee Farber Lee Farber Apr 6, 2014 12:25 PM in response to pageffect
    Level 1 (6 points)
    Apr 6, 2014 12:25 PM in response to pageffect

    Well, as I said in my original post, using an app like Audiotap allows you to stream music on your home network instantly, in resolutions up to 24/48. The ONLY drawback is there is no gapless playback (there is a slight dropout between tracks, which is annoying for live recordings). But it begs the question: if this developer can create an app where your remote library populates INSTANTLY, why can't Apple?

     

    By the way, Audiotap also allows for streaming outside of your home network. If it's over LTE or 3G, the audio is transcoded to AAC 256kbs. But if your idevice is on WiFi, the audio plays back in its native format (up to 24/48). Amazing!

  • by Ereshkigal,

    Ereshkigal Ereshkigal Apr 7, 2014 1:42 PM in response to Lee Farber
    Level 1 (0 points)
    Apr 7, 2014 1:42 PM in response to Lee Farber

    Works in moments with iPad One, running 5.1.1, yet fails to load with iPad Two and Air, both running 7.1.

     

    Apple, your customer journey is getting worse, you are not too big to fail.

  • by oraange,

    oraange oraange Apr 11, 2014 2:59 PM in response to Lee Farber
    Level 1 (0 points)
    Apr 11, 2014 2:59 PM in response to Lee Farber

    Audiotap is brilliant (and no - I don't work for them or any similar company). I have a huge .xml file at almost 298MB and have been screwing with this for over a year. Audiotap works perfectly. INSTANT. Quicker and better than any of the other similar services (Tonido and the old AudioGalaxy comes to mind). UI is great. Playlists form iTunes show up and work flawlessly. Music plays on cue. I cannot believe what a lifesaver this is.. Now when my wife is watching the Bachelorette, I can put on some headphones and play some tunes on the couch while she watches junk TV . Thank you Lee for tipping me off onto this little gem! Apple should buy them up for a couple million and be done with this problem. Still floored how they can do this so perfectly and Apple cannot even get close!

  • by Lee Farber,

    Lee Farber Lee Farber Apr 11, 2014 3:23 PM in response to oraange
    Level 1 (6 points)
    Apr 11, 2014 3:23 PM in response to oraange

    Sadly, I suspect the developers of Audiotap have abandoned the project. There have been no updates in quite some time and they no longer respond to emails. I hope this isn't the case, but it appears to be. There truly is no app like it out there. Agreed, Apple should snap it up.

  • by LifeboatParty,

    LifeboatParty LifeboatParty Apr 17, 2014 10:28 PM in response to Lee Farber
    Level 1 (20 points)
    iPad
    Apr 17, 2014 10:28 PM in response to Lee Farber

    Either Apple does not know how to fix the problem or they do not care. Possibly both. I have spent hours on the phone with them trying to solve this problem. I am convinced it is a problem with the Music app, because Remote streams music just fine--it cannot, therefore, be a problem with my Wi-Fi setup or any of the other rabbit holes they have me jump down. Audiotap no longer exists. I usually give up and play something from Spotify. Smaller libraries do work better, but splitting up an existing library somewhat defeats the idea behind iTunes.

  • by Neal Jackson,

    Neal Jackson Neal Jackson Apr 19, 2014 8:30 PM in response to Lee Farber
    Level 1 (75 points)
    Apr 19, 2014 8:30 PM in response to Lee Farber

    I too have this problem. I am so disappointed in Apple. SJ rebuilt Apple on iTunes, iPods and mobile devices. It is their lifeblood and yet they spill it like a self-harmer.

  • by FabrizioRizzo,

    FabrizioRizzo FabrizioRizzo Apr 19, 2014 10:54 PM in response to Lee Farber
    Level 1 (4 points)
    Apr 19, 2014 10:54 PM in response to Lee Farber

    I see a "videos" process crash in my iPad logs every time I try to load my Mac's itunes library.

     

    Details...

     

    Hardware Model:      iPad3,2

    Process:             Videos [146]

    Path:                /Applications/Videos.app/Videos

    Identifier:          com.apple.videos

    Version:             1.0 (1.0)

    Code Type:           ARM (Native)

    Parent Process:      launchd [1]

     

     

    Date/Time:           2014-04-20 01:10:32.817 -0400

    OS Version:          iOS 7.1 (11D167)

    Report Version:      104

     

     

    Exception Type:  EXC_RESOURCE

    Exception Subtype: CPU

    Exception Message: (Limit 50%) Observed 92% over 180 secs

    Triggered by Thread:  5

     

    (thread 1-4 details omitted)

     

    Thread 5 Crashed:

    0   libsqlite3.dylib                        0x399cb040 ___lldb_unnamed_function123$$libsqlite3.dylib + 35872

    1   libsqlite3.dylib                        0x399c1aac sqlite3_step + 404

    2   MusicLibrary                            0x34277fa4 -[ML3DatabaseResult enumerateRowsWithBlock:] + 496

    3   MusicLibrary                            0x342786d0 -[ML3DatabaseResult int64ValueForFirstRowAndColumn] + 172

    4   MusicLibrary                            0x34201d8a __33-[ML3Query anyEntityPersistentID]_block_invoke + 514

    5   MusicLibrary                            0x341eb304 -[ML3MusicLibrary databaseConnectionAllowingWrites:withBlock:] + 164

    6   MusicLibrary                            0x34201b1e -[ML3Query anyEntityPersistentID] + 186

    7   MusicLibrary                            0x342079dc +[ML3Entity(ML3QueryAdditions) anyInLibrary:predicate:] + 204

    8   HomeSharing                             0x33973012 __97-[ML3MusicLibrary(HSAdditions) fillContainerForHomeSharingLibrary:containerID:completionHandler:]_block_invoke _2 + 298

    9   HomeSharing                             0x33960cb2 +[HSResponseDataParser parseItemWithBytes:length:usingHandler:] + 130

    10  HomeSharing                             0x33960d4c __66+[HSResponseDataParser enumerateItemsInResponseData:usingHandler:]_block_invoke + 32

    11  HomeSharing                             0x339631be +[HSResponseDataParser _parseListingItemWithBytes:length:usingHandler:] + 26

    12  HomeSharing                             0x339624a2 +[HSResponseDataParser _parseListingCollectionWithBytes:length:usingHandler:] + 194

    13  HomeSharing                             0x339623a8 +[HSResponseDataParser _parseItemsResponseWithBytes:length:usingHandler:] + 684

    14  HomeSharing                             0x339610fa +[HSResponseDataParser _parseResponseCode:bytes:length:usingHandler:] + 446

    15  HomeSharing                             0x33960872 +[HSResponseDataParser enumerateRawItemsInResponseData:usingHandler:] + 138

    16  HomeSharing                             0x33960d24 +[HSResponseDataParser enumerateItemsInResponseData:usingHandler:] + 80

    17  HomeSharing                             0x33972e56 __97-[ML3MusicLibrary(HSAdditions) fillContainerForHomeSharingLibrary:containerID:completionHandler:]_block_invoke + 238

    18  libdispatch.dylib                       0x39bdf830 _dispatch_call_block_and_release + 8

    19  libdispatch.dylib                       0x39be6ad2 _dispatch_root_queue_drain + 218

    20  libdispatch.dylib                       0x39be6d24 _dispatch_worker_thread2 + 52

    21  libsystem_pthread.dylib                 0x39d21bd0 _pthread_wqthread + 296

    22  libsystem_pthread.dylib                 0x39d21a94 start_wqthread + 4

     

    (thread 6 & 7 ommitted too...)

     

    Bad magic 0x2E981D33

    Microstackshots: 1 (from 2147483647-10-02 19:00:00 -0500 to 2147483647-10-02 19:00:00 -0500)

      1 ??? [0x27d00c88]

        1 CoreFoundation 0x2e97a000 + 643079 [0x2ea17007]

          1 ??? [0x27cffff8]

            1 CoreFoundation 0x2e97a000 + 649371 [0x2ea1889b]

              1 ??? [0x27cfffbc]

                1 libsystem_kernel.dylib 0x39ca7000 + 2137 [0x39ca7859]

                  1 ??? [0x27cfff7c]

                    1 libsystem_kernel.dylib 0x39ca7000 + 2648 [0x39ca7a58]

                     *1 ??? [0x800af745]

     

    From the console log:  (added my actions in [[ ]] )

     

    [[ starting Videos App ]]

    Apr 20 01:48:53 Fabrizio-Rizzos-iPad backboardd[29] <Error>: HID: The 'Passive' connection 'Videos' access to protected services is denied.

    Apr 20 01:48:53 Fabrizio-Rizzos-iPad Videos[219] <Warning>: {MediaLibrary} Database validation succeeded

    Apr 20 01:48:53 Fabrizio-Rizzos-iPad Videos[219] <Warning>: {MediaLibrary} Database validation succeeded

    Apr 20 01:48:55 Fabrizio-Rizzos-iPad storebookkeeperd[90] <Warning>: [UPP-SBDPlaybackPositionStorageController]  checking needsPoll, pollIntervalInSeconds = 604800, lastSynced = 2014-04-20 05:48:42 +0000 (419665722.689885)

     

    [[ tapping "shared" menu item, then on my Mac's library ]]

     

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeCs (4 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: {MediaLibrary} Database validation succeeded

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: {MediaLibrary} Database validation succeeded

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: fch (4 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:05 Fabrizio-Rizzos-iPad Videos[219] <Warning>: Unhandled code in item response: aeSP (1 bytes long)

    Apr 20 01:49:22 Fabrizio-Rizzos-iPad medialibraryd[93] <Warning>: {MediaLibrary} [MediaLibraryService] Cancelling any active or suspended import operations in progress for process <unknown process> (process ID = 216)

    Apr 20 01:49:22 Fabrizio-Rizzos-iPad medialibraryd[93] <Warning>: {MediaLibrary} [MLWriter] Cleaning up any remaining transactions for ended process <unknown process> (process ID = 216)

    Apr 20 01:49:29 Fabrizio-Rizzos-iPad lockdownd[52] <Notice>: 01a10000 __copy_itunes_value_block_invoke: Error creating CFString

    Apr 20 01:49:29 Fabrizio-Rizzos-iPad lockdownd[52] <Notice>: 00241000 set_itunes_value: Error creating CFString

    Apr 20 01:49:30 Fabrizio-Rizzos-iPad lockdownd[52] <Notice>: 01a10000 __copy_itunes_value_block_invoke: Error creating CFString

    Apr 20 01:49:30 Fabrizio-Rizzos-iPad mobile_assertion_agent[156] <Notice>: service_one_connection: Connection closed for client iTunes.

    Apr 20 01:49:30 Fabrizio-Rizzos-iPad locationd[53] <Warning>: NStatManagerHandleSrcCounts:1717 couldn't find NStatSourceRef for 3870

    Apr 20 01:49:30 Fabrizio-Rizzos-iPad locationd[53] <Warning>: NStatManagerHandleSrcDescriptor:1263 update descriptor for invalid source

    Apr 20 01:49:39 Fabrizio-Rizzos-iPad atc[220] <Warning>: {MediaLibrary} Database validation succeeded

    Apr 20 01:50:32 Fabrizio-Rizzos-iPad geod[96] <Warning>: Can't get bundle identifier for process 162

    Apr 20 01:50:50 Fabrizio-Rizzos-iPad ReportCrash[225] <Notice>: ReportCrash acting against PID 219

    Apr 20 01:50:51 Fabrizio-Rizzos-iPad ReportCrash[225] <Notice>: Formulating crash report for process Videos[219]

    Apr 20 01:50:51 Fabrizio-Rizzos-iPad ReportCrash[225] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/ExcResource_Videos_2014-04-20-015050_Fab rizio-Rizzos-iPad.ips using uid: 0 gid: 0, synthetic_euid: 501 egid: 0

    Apr 20 01:51:22 Fabrizio-Rizzos-iPad mobileassetd[110] <Error>: mobileassetd - _ASAssetDeletionPriorityAtDate: Unexpected value for keys __LastAccessDate, __InstallDate

    Apr 20 01:51:22 Fabrizio-Rizzos-iPad medialibraryd[93] <Warning>: {MediaLibrary} [MLWriter] ending transaction <__NSConcreteUUID 0x1463f340> 28B4CBAB-8133-4466-8E12-AE56D96B1E7A. shouldCommit=0.

    Apr 20 01:51:27 Fabrizio-Rizzos-iPad medialibraryd[93] <Warning>: {MediaLibrary} [MediaLibraryService] Cancelling any active or suspended import operations in progress for process <unknown process> (process ID = 220)

    Apr 20 01:51:27 Fabrizio-Rizzos-iPad medialibraryd[93] <Warning>: {MediaLibrary} [MLWriter] Cleaning up any remaining transactions for ended process <unknown process> (process ID = 220)

     

     

    [[ touching "cancel" button ]]

     

    Apr 20 01:52:11 Fabrizio-Rizzos-iPad atc[226] <Warning>: {MediaLibrary} Database validation succeeded

  • by Turbopgt,

    Turbopgt Turbopgt Apr 22, 2014 11:01 AM in response to Lee Farber
    Level 1 (0 points)
    Apr 22, 2014 11:01 AM in response to Lee Farber

    After reading this thread and updating to iOS 7.1.1 today, was hoping for some magic. Checked my iTunes Library file, only 38 MB!! I thought for sure based on my experience and this thread it must be higher than that. But no, a mere 38 MB.

     

    Just tried my iPhone and it loaded fully after about 10 minutes.

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