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How to install Canon MG3170 printer to Macbook Air (mid 2012), both USB & wifi

I have been trying to install the Canon MG3170 to my Macbook Air (mid 2012 version) using OS X Version 10.8.4. I followed the paper manual that came with the box & used the CD provided. In the midst of the installation, "AN ERROR OCCURRED WHILE TRYING TO ADD THE SELECTED PRINTER: UNABLE TO FIND THE APPROPRIATE SOFTWARE ON YOUR SYSTEM AFTER RUNNING SOFTWARE UPDATE."


Problems:

1) Cannot connect on Network because there is no WPS button on my Airport Extreme and Airport Express.

2) Cannot print, both via USB or wifi network.


When I bought the printer, I specifically selected this because it has Airprint and wireless printing and was one of the few printers in the Apple Online store. However, I have been having a lot of issues getting the printer installed to be used on my Macbook Air.


Please help!!

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Sep 19, 2013 10:26 PM

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Posted on Sep 21, 2013 7:13 PM

It may not solve your problem but OS X 10.8.4 has been superseded. Run Software Update and install all recommended updates. If you missed the OS X 10.8.5 update you may have missed others, including any required Canon printer drivers.


WPS is not implemented in Apple AirPort Base Station hardware, the likely reason being that it is a glaring security flaw. Apple's implementation of WPS allows it to be used strictly for printers. To do that refer to this post: where is the wps button on my airport express. The method applies to the Extreme as well.

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Question marked as Best reply

Sep 21, 2013 7:13 PM in response to AppleGo

It may not solve your problem but OS X 10.8.4 has been superseded. Run Software Update and install all recommended updates. If you missed the OS X 10.8.5 update you may have missed others, including any required Canon printer drivers.


WPS is not implemented in Apple AirPort Base Station hardware, the likely reason being that it is a glaring security flaw. Apple's implementation of WPS allows it to be used strictly for printers. To do that refer to this post: where is the wps button on my airport express. The method applies to the Extreme as well.

Sep 22, 2013 1:03 AM in response to John Galt

Thank you John Galt!


After running SOFTWARE UPDATE, I restarted the Macbook. (DO NOT CONNECT THE PRINTER TO THE MACBOOK YET!)

Then I connected the Canon Printer MG3170 to my MacBook Air via the USB cable.

Next, I switched on the printer.

I am able to print and scan (via USB cable) from;

SYSTEM PREFERENCES - PRINT & SCAN - select CANON MG3100 series.


To install applications for printing & scanning, go to http://support-asia.canon-asia.com/contents/ASIA/EN/8201148300.html


However, this solved part of the question above, i.e., printing via USB cable (which is not the whole purpose of using the Airprint Printer) but at least it is a start.


*NOTE: UNINSTALL any prior Canon softwares and drivers specifically installed for this printer first before attempting the steps above as it may interfere with the installation process.

How to install Canon MG3170 printer to Macbook Air (mid 2012), both USB & wifi

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