Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I exchange my MacBook for a new one?

Ok, so my Dad bought a MacBook for me yesterday, and he wants it now. But he doesn't want mine, he wants a new one. He wants to exchange my one-day old MacBook for a new MacBook that is exactly like mine, cept still in the box. Is this possible? Or would I just have to return mine and buy a new one?

MacBook, Mac OS X (10.4.6)

Posted on Jun 23, 2006 4:21 PM

Reply
Question marked as Best reply

Posted on Jun 23, 2006 4:26 PM

Hi jc4p,
Yes you can exchange your 1 day old MacBook for a brand new one if you please. I hope that you arn't missing out on a new computer by your dad taking it, but I'm sure he will love it. Hope this helps.

-MRCUR
12 replies

Jun 23, 2006 4:39 PM in response to MRCUR

In the United States, you can return your new computer (as long as it was not custom-configured at the factory) for a refund for any reason up to 14 calendar days from the purchase date. Apple will charge yo a 10% restocking fee for doing this. If your computer was purchased online and custom configured (added RAM, a larger hard drive or pre-installed software), then you cannot return it for a simple refund. You can find the complete sales policies here:

http://store.apple.com/Catalog/US/Images/salespolicies.html

-Doug

Can I exchange my MacBook for a new one?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.