harenc
Level 1 (0 points)

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

by Josh Scott,Solvedanswer
Josh Scott Josh Scott
Level 2 (295 points)
A:

Guys, make sure to read back through the thread before posting. A lot of the questions and proposed "fixes" have already been answered and addressed (to no avail).

 

I will say it again, Clash of Clans is very relevant. Specifically by itself? No. But it's an app that is an absolute resource hog. Check your diagnostics and usage data when you notice the iCloud turns itself off. You will find low memory logs.

 

I make it a habit to close all apps before launching CoC and have had very few issues. It's been almost a week now since my iCloud has shut off. Find my iPhone as well. I believe keeping as much free memory as possible helps. iPhone 5 and 5s don't have this problem because they have more RAM.

 

My iCloud has also been successfully backing up lately. I have no idea why, dumb luck I guess. I certainly haven't done anything on my end except upgrade to 7.0.3.

 

iCloud backup working for anyone else? I consider a success when it backs up without a password prompt. Anyone else notice iCloud shutting off less frequently?

Posted on Oct 24, 2013 4:53 AM

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harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

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  • by markmc78,

    markmc78 markmc78 Sep 20, 2013 9:23 AM in response to harenc
    Level 1 (24 points)
    Desktops
    Sep 20, 2013 9:23 AM in response to harenc

    I have the EXACT same problem since upgrading to iOS 7.

     

    Mine's is an iPad 2 64GB WiFi + 3G, on Orange/EE here in the UK.

  • by Neo_Direwolf,

    Neo_Direwolf Neo_Direwolf Sep 22, 2013 3:32 PM in response to harenc
    Level 1 (0 points)
    Sep 22, 2013 3:32 PM in response to harenc

    Same here !!! iPhone 4S IOS7

     

    All contacts gone & Favourites pics deleted until ICloud is switched back on !!!

  • by maskeda,

    maskeda maskeda Sep 23, 2013 7:41 AM in response to harenc
    Level 1 (15 points)
    Sep 23, 2013 7:41 AM in response to harenc

    Same issue here.

  • by knowlesa,

    knowlesa knowlesa Sep 23, 2013 9:03 AM in response to harenc
    Level 1 (0 points)
    Sep 23, 2013 9:03 AM in response to harenc

    This keeps happening to my iPhone. I've noticed it appears to be happening right around the time that Do Not Disturb turns on. I'm not sure if there is a correlation at all. I'll keep an eye on it tonight when Do Not Disturb turns on and see if it turns everything off. It's really annoying and I'm thinking of downgrading back to iOS 6.

  • by markmc78,

    markmc78 markmc78 Sep 23, 2013 9:36 AM in response to markmc78
    Level 1 (24 points)
    Desktops
    Sep 23, 2013 9:36 AM in response to markmc78

    I have fixed mine by Restoing in iTunes but a funny thing happened that may or may not be linked to this issue - despite being on iOS 7, and despite it being Restored AFTER the release day of iOS 7, when I clicked Restore in iTunes, it came back offering me 6.1.3! I accepted this, and let it restore to 6.1.3 (funnily enough though it was the iOS 7-style Restore icon that was on the iPad during the process).

     

    It restored to 6.1.3 just fine, and I chose "Set Up As New iPad" and I then used the iPad itself to update to iOS 7.  I then went Settings > General > Reset > Erase All Content And Settings, and when it rebooted (into a now vanilla, clean, fresh iOS 7, I chose "Restore from iCloud Backup" and eveything is working fine.

  • by knowlesa,

    knowlesa knowlesa Sep 23, 2013 9:38 AM in response to markmc78
    Level 1 (0 points)
    Sep 23, 2013 9:38 AM in response to markmc78

    Hmmm... Maybe I'll try that tonight. Thanks for the info!

  • by harenc,

    harenc harenc Sep 23, 2013 9:46 AM in response to harenc
    Level 1 (0 points)
    Sep 23, 2013 9:46 AM in response to harenc

    I still get the request for entering the pwd daily but just once per day. And I just ignore it... Then everything seems fine at the moment...

  • by knowlesa,

    knowlesa knowlesa Sep 23, 2013 9:48 AM in response to harenc
    Level 1 (0 points)
    Sep 23, 2013 9:48 AM in response to harenc

    I get a request for password about 2 to 3 times daily. I have the iPhone 4S. I'm thinking of restoring and starting from scratch and seeing it if fixes it like with markmc78.

  • by Moog1337,Helpful

    Moog1337 Moog1337 Sep 23, 2013 6:05 PM in response to harenc
    Level 1 (5 points)
    Sep 23, 2013 6:05 PM in response to harenc

    I'm having this exact same issue on my Iphone as well as my wife's iphone.

     

    Both are Iphone 4s and I've encountered this issue multiple times.

     

    It seemed to have gotten better after I turned on Icloud backup BEFORE turning on all the individual options, when I did it that way it told me that the phone would no longer sync on wifi with itunes. After this I still lost my contacts maybe 1 more time where it was previously happening once every 1 or 2 hours.

     

    But I'm still getting the annoying password prompts!

     

    Have you guys definately fixed this after a restore?

  • by Tjcook07,Helpful

    Tjcook07 Tjcook07 Sep 24, 2013 12:39 PM in response to harenc
    Level 1 (5 points)
    Sep 24, 2013 12:39 PM in response to harenc

    Easy fix that worked for me.

     

    1. Go to "settings"

    2. "iCloud"

    3. "Account"

    4. Retype "Password"

    5. Click "Done"

     

    It should verify and shouldn't happen again.

  • by HawkUser,

    HawkUser HawkUser Sep 24, 2013 9:32 PM in response to harenc
    Level 1 (4 points)
    iPhone
    Sep 24, 2013 9:32 PM in response to harenc

    Hi

     

    Same problem here... did you found any solution by now?

  • by jpprichard,

    jpprichard jpprichard Sep 25, 2013 10:42 AM in response to HawkUser
    Level 1 (0 points)
    Sep 25, 2013 10:42 AM in response to HawkUser

    I'm trying to rekey the icloud password suggested by THcook above. It was very odd having iCloud randomly turn off this morning.

  • by HawkUser,

    HawkUser HawkUser Sep 25, 2013 11:39 AM in response to jpprichard
    Level 1 (4 points)
    iPhone
    Sep 25, 2013 11:39 AM in response to jpprichard

    Hi

     

    Same issue here, every morning same problem, i notice it as my contacts disappear :(

     

    I tried today to delete the iCloud account from the phone and reconfigure it. I will update tomorrow if this solve the issue, what I can update for now that the day passed with the need to enter the password even not once.

  • by alfabas,

    alfabas alfabas Sep 25, 2013 12:27 PM in response to harenc
    Level 1 (0 points)
    Sep 25, 2013 12:27 PM in response to harenc


    The solution to this error (in IOS7) is: You have to edit our name ID to "manage your apple ID" from the following link and put in it the old name or misnomer. This will allow us to access iCloud on our device without problem and once there we can delete the account, momentarily leaving the device without iCloud account. Remember to remove the iCloud account, before we turn off "find my ipad" (in IOS 7 asks for this password, now if we recognize for having changed the old ID). Then repeat the process to edit the name of our apple ID to put the name you want and activate iCloud on your device using the latter name.

    Here the link:

    https://appleid.apple.com

    So I solved the problem with iCloud yesterday I came to upgrade to IOS7.

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