iOS 7 keep turned off my iCloud settings and asking my password

Hi,


I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...


Any ideas about this?


Thanks very much in advance,


s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

Reply
393 replies

Jan 14, 2014 10:19 PM in response to LookInToMyEyes

I never had CoC in the first place, but I stopped playing other memory intensive games and haven't seem the problem since I last posted. Every now and then I get a message asking me to impute my iCloud password (usually it's because backup failed), but when that happens I just go to iCloud settings and put my password in there and restart my iPad 2.


It does limit what I can use my iPad 2 for, but iOS 7 already puts enough of a strain on my iPad 2 memory wise, that I really can only have one or two apps in memory at once which ***** anyway. I guess that's Apple's way of forcing people to upgrade to a new device.

Jan 17, 2014 10:13 AM in response to harenc

I have the same problem. It has happened twice in the last week. Nobody here has actually given a solution to the problem.


Here are the particulars:


-iPhone 4S


-iOS version 7.0.4


-I use Game Center, but I have never loaded Clash of Clans. I do have Candy Crush and Subway Surfers, both seem to have adds that link to CofC. I don't know if they are made by the same company.


-I don't use Do Not Disturb.


-I have a .mac email account that I use for iCloud credentials.


-Seems to only happen when I am home and the iPhone is synching with WiFi.


-The problem begins with a dialog window on the phone that requests that I re-enter my iCloud credentials.


-Within a few minutes/hours, all of the iCloud information is gone (contacts, calendars)


-Email seems to still work for the iCloud and all other email accounts (gmail, hotmail, etc.)


-The only way to get back the information is to re-boot the phone.


-Prior to the dialog window, nothing out of the ordinary has taken place.


-I am a little OCD, so I permanently close all running programs except for Mail, Messages, and Phone.


-Programs running prior to the problem could be many but typically I use Waze while driving home, and I would have closed it after I pull in to the garage. (My iPhone gets WiFi in the garage)


-The biggest drag is that when the contacts get cleared, any personal ringtones, or other identifiers get permanently cleared and have to be reassigned. That is the most annoying part.


What else does anyone need to know? It seems to be a thing, so when (and I'm sure it will repeat) it happens again I will throroughly check all suggestions.


I know how to get my data back. I would like to know how to prevent it from ever happening again.

Jan 20, 2014 11:21 AM in response to harenc

Ola, forgot to come back after i left but forgot to mention this even thou it may have already mention.


close all apps.

After deleting icloud and keep on the device, hard reset/reboot, readding back icloud may not work but if your safari is constantly crashing all the time on a regular basis, Settings>General>Reset>Reset Network Settings.


Would also clear out all your connections including some if not all wifi SSID's you ever connected to, including cache and watevr connections of what nots with the icloud. Safari stop crashing and my icoud stuff hasn't been turning off since my last post.


Before & after doing this.

Did I ever clear my cookies and history? No.

Do I ever play CoC? No, and don't plan on it bc I don't have time for it, PS4 & my PC windows/mavericks pcpartpicker.


I havent checked my icloud in weeks, checked it today ad everything is still on.


Sry for you guys still having problems with this. I ran into this issue after 2-3 weeks using ios 7.0.3 and still there abit in 7.0.4. still have 7.0.4 and its gone like it nvr happened.


Bye.

Jan 21, 2014 7:02 AM in response to harenc

I have the same issue which started the day I downloaded and began playing Angry Birds Go, which saves to a separate Rovio cloud account. I do NOT have/play Clash of Clans or Hay Day.

It seems a bit beyond coincidence to say games are not affecting this issue. It happens (after) every time I open and play the game!


Sure, I can go in a perform a bunch of steps to fix it...but that's obnoxious, time consuming, and shouldn't be necessary!!


Maybe I could delete the game but what's the point in that? Denial doesn't make a problem go away. (I also feel like a previous post-er that we are all now probably eligible for a 12 step group to cope with icloud issues!).


What are you guys recommending at this point as far as reporting this bug to Apple? I'd like to do my part in the effort to get a fix for this.


Thanks!

Feb 1, 2014 11:20 AM in response to Skannerboz

Some people need to learn to read. MOST posts here have said they do not have any of the Games mentioned installed, been installed or even played. I fall into that category. My wife's and daughter's 4s have the problem and they have never used DnD, downloaded CoC or Hay or any other game listed here and we are continually turning back on Find My iPhone. My iPhone 5 has not ever had the same issue as the 4s.


CJ - thanks for the hard work you have put into this Issue, I'll try that on one of the 4s and see what that does.


EVERYONE who has posted here needs to submit a bug ticket, EVERYONE!!!!!! The only way a Company will fix an issue is if enough people report it. This post has had over 79k reviews, if even HALF of them sent bug fixes then this issue would have already been addressed by Apple.

Feb 1, 2014 3:49 PM in response to kinghq1

kinghq1, I attempted to report the error to Apple - they took me through a restore process. With a fresh restore the problem went away. With a Restore from Backup, the program returned - but it wasn't as prevalent. In their eyes this mean's it's solveable - a restore to new.


I'm a software developer myself and know how hard these things can be to repeat. Basically they have a memory issue - Memory is filling up and then some system function is overwriting data used for the ICloud settings.


I'm hoping that they have found and fixed the bug along the way of creating the next update.


Personally I'm upgrading to a 5s (from a 4s) in a few weeks, so my issue is going to be gone then.


Apple definitely need to watch their quality in upcoming releases. They should have test harness's to watch for rogue system memory corruption.


Looks like we have to wait till March for the iOS 7.1 release update - and just hopefully they fixed the bug along the way.

Feb 2, 2014 12:30 PM in response to lickety

I'm pretty sure there's a memory leak in iOS 7.0.x as, this problem only crops up after my iPad 2 has been on for a few days. I recently started playing CoC and despite warnings here did so on my iPad 2. I had one issue with Find My iPad turning off after over a month of no problems. Today I got signed out of Game Center and everything in iCloud turned off.


I knew something was wrong as my iPad started acting sluggish with apps being choppy. I hadn't restarted for a few days. The work around apparently, is to reboot fairly often. At least once a day, but more often if you run a bunch of apps. That's somewhat annoying, but less annoying then having all data wiped, having to turn everything back on, setting tones back up on contacts and kissing old photostream photos goodbye.


On a side note, certain apps will rerun themselves after turning the device off and on, if they weren't manually killed from the task tray. A few big name ones are Facebook, Skype and Comcast, but there are others (I use a process list app to tell). These will launch over and over again as they get removed from memory so it's in your best interest to just kill them by trouble tapping home and swiping up on them.

Feb 2, 2014 6:15 PM in response to harenc

Just checked my device recently so I'm still not having any problems in the last 3-5 months.


All I can say is that theres something internal that you guys have thats making it go off like that and


STOP saying its from COC, HayDay bc its not.


Had the issue for about 1-2 months between .3-.4 withn 2weeks and its gone.


So I can't wait for new features in 7.1.


7.0.5 chinese carrier 5s/5c.


reset networks and do not restore from icloud & itunes bc that brings the nightmare back. tested that months ago. restoring your networks will get this nightmare, if you dont, then you won't. Least for me anyways.


>Settings>Reset>Reset All Network Settings

Feb 4, 2014 9:38 PM in response to James5wins

Resetting Networks most definately doesn't fix the problem as it's caused by a bug in iOS 7, which manifests itself by using memory intensive apps that use certain features. I'm also inclined to believe a memory leak is involved, which likely explains the random Springboard crashes that occur on all iOS 7 devices.


The only "fix" (other than turning off iCloud) is to stop using apps that trigger the problem and reboot at least once a week. If you want to continue using problematic apps, daily reboots are needed.

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iOS 7 keep turned off my iCloud settings and asking my password

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