harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

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Q: iOS 7 keep turned off my iCloud settings and asking my password

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  • by jt3381,

    jt3381 jt3381 Oct 11, 2013 11:34 AM in response to harenc
    Level 1 (0 points)
    Oct 11, 2013 11:34 AM in response to harenc

    I've had this problem just today, and so far I've only been prompted for my iCloud password once.  I didn't think anything of it, until I got an iMessage and it displayed under the phone number and not the name.  I've now reactivated all of the iCloud settings, so will wait to see if I'm prompted again for my password or not.  Using an iPhone 4S with iOS7 (not 7.0.2 yet).

  • by Morac,

    Morac Morac Oct 11, 2013 5:44 PM in response to harenc
    Level 1 (131 points)
    iCloud
    Oct 11, 2013 5:44 PM in response to harenc

    I had a thought since this problem, while happening to many people, isn't happening to everyone.

     

    Does anyone experiencing this problem use the same Apple ID for everything?  I use a different Apple ID for iTunes (and Game Center) than I do for iCloud, FaceTime and iMessage.  I'm wondering if that's a contributing factor or not.

  • by Tumberry,

    Tumberry Tumberry Oct 11, 2013 10:19 PM in response to harenc
    Level 1 (4 points)
    iPhone
    Oct 11, 2013 10:19 PM in response to harenc

    I updated to ios7.0.2 yesterday on my 4s, and so far until now, i havent seen a password popup menu from icloud.

    so far so good.

    will update again tomorrow.

    if issue is resolved then ios7.0.2 is the fix

     

    cya later.

  • by JLMSCS,

    JLMSCS JLMSCS Oct 12, 2013 1:25 AM in response to harenc
    Level 1 (0 points)
    Oct 12, 2013 1:25 AM in response to harenc

    The demise of Steve Jobs = the demise of Apple. He loved Apple and cared for it like a child. Now Apple is an orphan and its caretakers are just faceless executives back-patting each other and voting each other on to the boards of huge corporations. They don't love Apple, they love money.

  • by Tumberry,

    Tumberry Tumberry Oct 12, 2013 3:17 AM in response to JLMSCS
    Level 1 (4 points)
    iPhone
    Oct 12, 2013 3:17 AM in response to JLMSCS

    TOTALLY AGREE !

  • by Morac,

    Morac Morac Oct 12, 2013 9:43 AM in response to Tumberry
    Level 1 (131 points)
    iCloud
    Oct 12, 2013 9:43 AM in response to Tumberry

    I didn't have the problem on my iPad 2 until I upgraded to iOS 7.0.2.  It was working  fine for me on iOS 7.

  • by Morac,

    Morac Morac Oct 12, 2013 6:27 PM in response to ratox
    Level 1 (131 points)
    iCloud
    Oct 12, 2013 6:27 PM in response to ratox

    ratox wrote:

     

    Hi guys I have a 32GB iPhone 4S running iOS 7.0.2, and like all of you, my iCloud was from time to time loosing all its configuration, turning off Find my iPhone and asking for the password.

     

    Here is what I did to solve the problem:

    1) deleted your iCloud backup (Settings - iCloud - Storage & Backup - Manage Storage)

    - Select you device and choose Delete Backup

    - When prompted select Turn Off & Delete

    2) Go back to iCloud and delete your account (Settings - iCloud - Delete Account)

    - when prompt choose Delete

    - when prompt again choose Keep on My Iphone (to keep the data on your phone)

    3) Launch iTunes on your Mac/PC and make a backup for your phone

    4) Now from iTunes, choose the restore buttum

    5) When the restore is done, choose the option to restore the data from the backup from iTunes

    6) Wait until all your data is sync back to your phone from the latest backup you made on step 3

    7) Now on your iPhone, go to Settings - iCloud and put your user/password again

    - when prompt, chose the option to combine the data

     

    Done!

     

    It's been 2 days and I was not prompted for my iCloud password, or the iCloud looses it's configuration.

    Hope it helps

     

     

    I decided to try this.  I'll see how well it works.  On a side note, when I turned iCloud backup back on after doing this, it backed up really quickly, despite claiming to have backed up 1.5 GB worth of data, which is impossible.  Did your backup complete very quickyly after you did this?

     

    On a side note, I called AppleCare to ask about the backup issue (didn't know) and while speaking to a "Senior" support agent I asked about the problem documented in this thread.  He had never heard of this problem before. 

  • by Allibama,

    Allibama Allibama Oct 12, 2013 8:39 PM in response to harenc
    Level 1 (0 points)
    Oct 12, 2013 8:39 PM in response to harenc

    I have the iPad Mini, same problem, although I didn't have it on my 4S that I used throughout the betas, and don't have it on my 5 or 5S. All were restored from backups following the iOS 7 upgrade.

     

    Definitely something to do with Documents and Data, as it is deleting data that syncs through iCloud, as well as disabling Find My Phone.

  • by JLMSCS,

    JLMSCS JLMSCS Oct 12, 2013 9:36 PM in response to Tumberry
    Level 1 (0 points)
    Oct 12, 2013 9:36 PM in response to Tumberry

    I think Apple's service is starting to get super crappy. Their mailing system will not turn off email notifications, so even after I select "No" to every item in the "Email Notification Preferences" tab under "Preferences" my inbox is still being flooded with spam notifications from Apple.

  • by ratox,

    ratox ratox Oct 13, 2013 6:32 AM in response to Morac
    Level 1 (0 points)
    Oct 13, 2013 6:32 AM in response to Morac

    My backup seems normal. It's around 800MB and it takes usually between 8-10 minutes do complete

  • by Moog1337,

    Moog1337 Moog1337 Oct 13, 2013 1:07 PM in response to ratox
    Level 1 (5 points)
    Oct 13, 2013 1:07 PM in response to ratox

    so far this problem has not recurred with me after disabling DND but i still get password prompts once in a while but it seemd to have resolved the biggest problem

     

    been about 3-4 days so far

     

    and morac, regarding itunes accounts, on my iphone i use the same account for everything but on my wife's phone she has her own account for icloud but uses my account for app store

  • by SuomiPeikko,

    SuomiPeikko SuomiPeikko Oct 14, 2013 6:22 AM in response to Moog1337
    Level 1 (0 points)
    Oct 14, 2013 6:22 AM in response to Moog1337

    Disabling DND did help me with the constant password requests. I don't get them anymore. However, the problem with iCloud syncing is still there - losing contacts, calendar etc.

     

    I'm inclined to agree a lot with Morac (read his post on page 8, Oct10 at 10:51 PM.

     

    iPhone 4s, IOS 7.0.2

  • by Moog1337,

    Moog1337 Moog1337 Oct 14, 2013 6:37 AM in response to SuomiPeikko
    Level 1 (5 points)
    Oct 14, 2013 6:37 AM in response to SuomiPeikko

    Yea I just noticed today that "find my iphone" was off but everything else was still on. First time it happened this way. So it seems to look like DND did have soe kind of effect.

     

    Im going to try and call up apple again. Ive had major issues trying to get back in contact with the apple advisors after the first phone call since they are always busy and cannot call me back! So far Ive had to switch advisors twice

  • by ratox,

    ratox ratox Oct 14, 2013 6:43 AM in response to Moog1337
    Level 1 (0 points)
    Oct 14, 2013 6:43 AM in response to Moog1337

    On page 8 of this discussion I made a sugestion that worked for me. If someone else could try that and see if it works for you. Don't forget to post the results

     

    Addition information from my side:

     

    1) I play clash of clans on my phone and ipad. Still not sure why poeple think the game could cause the icloud issue....

    2) I don't use the DND settings at all

    3) I use the same email account for both my itunes and icloud setup

     

    Hope it helps

  • by kassiff,

    kassiff kassiff Oct 14, 2013 6:57 AM in response to harenc
    Level 1 (0 points)
    Oct 14, 2013 6:57 AM in response to harenc

    I have officially tried every single solution offered in this thread from DND to Erasing clash of clans to restoring all of my phone 3 times from iTunes and from iCloud nothing works!!!!!

    This is obviously an Apple bug which for some reason they are ignoring!!!

    I even tried going with This thread to some of the big gadget sites

    Waiting on replies from them...

    I think it's time if Apple doesn't want to work on it and is just trying to ignore us we make some noise!!!

    More than a few here in this thread already went and tried to report this to Apple and obviously they're not even responding to this problem!!!!

    I have to say I've been in Apple fan for quite some time and this is the first time I am sincerely disappointed...

    At least if they would tell one of us that they know the problem exists and that they're working on it I would be more re-insured then reading in this thread that when somebody went to Apple with this bug they didn't even know about it!!!

    I think it's time we understand everybody in this thread has to start making noise in other forms And gadget sites until somebody posts this and this comes a well-known knowledge that this problem really exists only then maybe Apple will finally start working on this problem!!!

     

    And I'm just going to repeat this again ...  non-of the solutions in this thread work nothing!!!!!

    I appreciate some of you trying to help but if you really want to help start making some noise!!!

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