harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

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Q: iOS 7 keep turned off my iCloud settings and asking my password

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  • by lesterfromcancun,

    lesterfromcancun lesterfromcancun Oct 31, 2013 2:37 PM in response to radiovideo
    Level 1 (0 points)
    Oct 31, 2013 2:37 PM in response to radiovideo

    4th day in a row without any type of problem, I can say that Clash of Clans is the problem!

  • by ElenaSchu,

    ElenaSchu ElenaSchu Nov 1, 2013 6:49 AM in response to harenc
    Level 1 (0 points)
    Nov 1, 2013 6:49 AM in response to harenc

    Ipad 2 similar problem, not getting regular prompts to log in but my icloud turns itself off.

     

    I don't play COC but i do play High School Story which is another resource hog and uses Gamecentre. I've logged out of GC and it seems ok for the time being.

     

    No problems on my iPhone 4S but i only play Words WF on there which doesn't use GC.

  • by hpack,

    hpack hpack Nov 1, 2013 9:48 AM in response to harenc
    Level 1 (4 points)
    Apple Watch
    Nov 1, 2013 9:48 AM in response to harenc

    4s 16g iOS 7.0.3

     

    Read this thread ...Been have the same issues. Went to the Genius Bar yesterday and guy said it was his first experience with this. He reset network settings, deleted iCloud and reinstalled it. Was fine until this am. All settings reset. Mine usually happens when I'm not even using my phone. Today it was sitting next me me locked when I got a text that showed up as a number instead of a name.   Genius Bar said next step would be restoring from iTunes because a restore from backup with just reinstall the bug. But it seems as if some of you have already tried it all. I have another appointment with the Genius Bar on Monday (they were all booked until then presumably because of new iPad release today) and I will show him this thread.

     

    I most recently have logged out of Game Center, uninstalled hay day, turned on reduced motion control. Will see what happens. Hoping for a fix soon!!

  • by James5wins,

    James5wins James5wins Nov 1, 2013 11:34 AM in response to harenc
    Level 2 (325 points)
    Nov 1, 2013 11:34 AM in response to harenc

    Sry for those still having this problem, the only solution I can give you besides turning off Backup iCloud, is to turn off Passport. I'm using all features and havent been had any problems since i tested it out before the update. I still keep Passport off since I dont use it and stuff into that app from other apps, so its no use for it.

     

    that my only solution for your old gens, is turning off either Backup iCloud off or turn off Passport bc i havent had any problems with my iPod Touch 5G besides the Safari Browser likes to non stop crashing like 70% of the time.

  • by Dk Radiuz,

    Dk Radiuz Dk Radiuz Nov 1, 2013 2:31 PM in response to LookInToMyEyes
    Level 1 (0 points)
    Nov 1, 2013 2:31 PM in response to LookInToMyEyes

    Okay, I'm going through the steps from your post on page 6 right now.

     

    But before I did the steps, I restored back iOS 7.0.3. by downloading the firmware using iTunes just to start fresh.

     

    It's almost 2 hour that every account of mine including iCloud/Mail/Apple ID/Game Center are all deleted and logged out.

     

    Hopefully it'll work.

  • by Greg Michaelson,

    Greg Michaelson Greg Michaelson Nov 3, 2013 7:10 AM in response to harenc
    Level 1 (0 points)
    Nov 3, 2013 7:10 AM in response to harenc

    Same for me.  Is this a supercell bug or an iCloud bug?  How can apple not have fixed this yet?

  • by Josh Scott,

    Josh Scott Josh Scott Nov 3, 2013 7:19 AM in response to Greg Michaelson
    Level 2 (295 points)
    Nov 3, 2013 7:19 AM in response to Greg Michaelson

    Greg,

     

    I'm fairly certain it is an iOS7/iPhone 4S or older/low memory problem. Clash of Clans is a trigger. Other heavy, resource intensive apps that log into Game Center would also be triggers. iOS7 crashes due to low memory and for some reason shuts iCloud off.

     

    I just got my wife and I's iPhone 5S a few days ago and will be setting them up soon. I'm almost positive I will no longer have the issue since the 5S had a faster processor and more RAM. I'm ready for this annoying problem to go away and I'm not going to wait for Apple to fix it. I'm also unwilling to give up CoC. ;-)

     

    Anyone noticed any other triggers besides CoC to avoid?

     

    I will report back once I'm 5S'ing and let you guys know if the issue disappears.

     

    Josh

  • by harenc,

    harenc harenc Nov 3, 2013 7:24 AM in response to harenc
    Level 1 (0 points)
    Nov 3, 2013 7:24 AM in response to harenc

    Hi everyone,

     

    It seems that the Josh's answer is most reasonable one. The new system support 64-bit processor architecture. But we have a 32-bit system. There's some problems about memory management of the iOS 7. My friend told me that his iPhone 5 don't have this problem but some app may terminate by itself. He also believe it related by some kind of memory fault.

     

    I try to minimise the memory usage on my iPhone 4S, i.e. truly quit a app when I don't need it. And I don't have the problem over a week. Hope this helps

  • by ElenaSchu,

    ElenaSchu ElenaSchu Nov 3, 2013 7:25 AM in response to harenc
    Level 1 (0 points)
    Nov 3, 2013 7:25 AM in response to harenc

    I've not had any issues since turning off gamecentre :) oddly GC would still log in, i had to put in an incorrect password to properly log out.

  • by Greg Michaelson,

    Greg Michaelson Greg Michaelson Nov 3, 2013 7:29 AM in response to Josh Scott
    Level 1 (0 points)
    Nov 3, 2013 7:29 AM in response to Josh Scott

    I disagree. My ipad mini does it. I don't think it's a memory issue.

  • by Greg Michaelson,

    Greg Michaelson Greg Michaelson Nov 3, 2013 7:30 AM in response to harenc
    Level 1 (0 points)
    Nov 3, 2013 7:30 AM in response to harenc

    Happens on my ipad mini, which should have plenty of memory, right?  I think it's some kind of authentication problem...

  • by bruno AiR,

    bruno AiR bruno AiR Nov 3, 2013 7:36 AM in response to Greg Michaelson
    Level 1 (0 points)
    Nov 3, 2013 7:36 AM in response to Greg Michaelson

    I disagree. Same on my ipad mini. They are both not 64bit.

    Looks like this memory issue is a good one.

     

    Also stop talking about COC, people having this problem don't play this game. But the number of open apps may be the issue.

     

    Try to force quit all aps before pluging the cable and wait for an auto backup ?

  • by Josh Scott,

    Josh Scott Josh Scott Nov 3, 2013 8:04 AM in response to bruno AiR
    Level 2 (295 points)
    Nov 3, 2013 8:04 AM in response to bruno AiR

    Guys,

     

    iPad Mini and the iPhone 4S have the same amount of RAM, 512 MB. They both also have the A5 processor. They are effectively the same device internally.

     

    And once again for the 100th time, Clash of Clans is an INDIRECT problem and VERY relevant. I am fully aware people are having this issue that have never even heard of the game let alone play it. It is, however, a known TRIGGER. Everyone else that has never played CoC must have some other resource intensive game, app, etc. that is THEIR trigger.

     

    Again, CoC is not the problem DIRECTLY, it INDIRECTLY causes the problem to occur. Other apps or games that use a ton of memory and processor will produce the same result.

     

    Also again, check the diagnostic logs in settings. You will find crash reports (CoC in my case) and low memory logs.

     

    I'm not willing to bet the farm on this, but I am 99% sure this is a memory/low resource Apple iOS7 + A5 chip/512 MB RAM iDevice problem that only Apple can fix.

     

    Josh

  • by Amandaflora,

    Amandaflora Amandaflora Nov 3, 2013 8:53 AM in response to harenc
    Level 1 (0 points)
    Nov 3, 2013 8:53 AM in response to harenc

    I totally agree with the above, I have deleted Hay Day from my iPad mini and the problem has ceased to exist.

  • by Tpm321,

    Tpm321 Tpm321 Nov 3, 2013 10:02 AM in response to Amandaflora
    Level 1 (0 points)
    Nov 3, 2013 10:02 AM in response to Amandaflora

    I have tried everything mentioned here except deleting CoC. I posted this discussion today to Supercell. This is really frustrating...

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