harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

Close

Q: iOS 7 keep turned off my iCloud settings and asking my password

  • All replies
  • Helpful answers

first Previous Page 22 of 27 last Next
  • by LookInToMyEyes,

    LookInToMyEyes LookInToMyEyes Jan 14, 2014 6:05 PM in response to Skannerboz
    Level 1 (5 points)
    Jan 14, 2014 6:05 PM in response to Skannerboz

    Well I can confirm that many people I have told to delete CoC are not having the issue, but as soon as they put it back, the issue returns. I beleive this is the same for you SkannerBoz.

     

    --

    Chris

  • by Skannerboz,

    Skannerboz Skannerboz Jan 14, 2014 6:47 PM in response to LookInToMyEyes
    Level 1 (0 points)
    Jan 14, 2014 6:47 PM in response to LookInToMyEyes

    As much as it pains me to delete the game, I will probably save money since I won't need to buy Gems. :)  Oh well. So many other games out there.

  • by Morac,

    Morac Morac Jan 14, 2014 10:19 PM in response to LookInToMyEyes
    Level 1 (131 points)
    iCloud
    Jan 14, 2014 10:19 PM in response to LookInToMyEyes

    I never had CoC in the first place, but I stopped playing other memory intensive games and haven't seem the problem since I last posted.   Every now and then I get a message asking me to impute my iCloud password (usually it's because backup failed), but when that happens I just go to iCloud settings and put my password in there and restart my iPad 2.

     

    It does limit what I can use my iPad 2 for, but iOS 7 already puts enough of a strain on my iPad 2 memory wise, that I really can only have one or two apps in memory at once which ***** anyway.  I guess that's Apple's way of forcing people to upgrade to a new device.

  • by dentedwheel,

    dentedwheel dentedwheel Jan 17, 2014 10:13 AM in response to harenc
    Level 1 (0 points)
    Jan 17, 2014 10:13 AM in response to harenc

    I have the same problem. It has happened twice in the last week. Nobody here has actually given a solution to the problem.

     

    Here are the particulars:

     

    -iPhone 4S

     

    -iOS version 7.0.4

     

    -I use Game Center, but I have never loaded Clash of Clans. I do have Candy Crush and Subway Surfers, both seem to have adds that link to CofC. I don't know if they are made by the same company.

     

    -I don't use Do Not Disturb.

     

    -I have a .mac email account that I use for iCloud credentials.

     

    -Seems to only happen when I am home and the iPhone is synching with WiFi.

     

    -The problem begins with a dialog window on the phone that requests that I re-enter my iCloud credentials.

     

    -Within a few minutes/hours, all of the iCloud information is gone (contacts, calendars)

     

    -Email seems to still work for the iCloud and all other email accounts (gmail, hotmail, etc.)

     

    -The only way to get back the information is to re-boot the phone.

     

    -Prior to the dialog window, nothing out of the ordinary has taken place.

     

    -I am a little OCD, so I permanently close all running programs except for Mail, Messages, and Phone.

     

    -Programs running prior to the problem could be many but typically I use Waze while driving home, and I would have closed it after I pull in to the garage. (My iPhone gets WiFi in the garage)

     

    -The biggest drag is that when the contacts get cleared, any personal ringtones, or other identifiers get permanently cleared and have to be reassigned. That is the most annoying part.

     

    What else does anyone need to know? It seems to be a thing, so when (and I'm sure it will repeat) it happens again I will throroughly check all suggestions.

     

    I know how to get my data back. I would like to know how to prevent it from ever happening again.

  • by jorn_k,

    jorn_k jorn_k Jan 17, 2014 10:15 AM in response to dentedwheel
    Level 1 (0 points)
    Jan 17, 2014 10:15 AM in response to dentedwheel

    Do you have iCloud Backup turned on or off? If you *do* use iCloud backup, deactivate it for a while and see if the problem subsides. Just curious. Thanks!

  • by Skannerboz,

    Skannerboz Skannerboz Jan 17, 2014 5:20 PM in response to harenc
    Level 1 (0 points)
    Jan 17, 2014 5:20 PM in response to harenc

    Update. Ok it has been 5 days since the  deletion of CoC and have had zero issues with iCloud. I guess for me, the issue has been resolved. Hope this helps some of the users out there with their iCloud issue.

  • by James5wins,

    James5wins James5wins Jan 20, 2014 11:21 AM in response to harenc
    Level 2 (325 points)
    Jan 20, 2014 11:21 AM in response to harenc

    Ola, forgot to come back after i left but forgot to mention this even thou it may have already mention.

     

    close all apps.

    After deleting icloud and keep on the device, hard reset/reboot, readding back icloud may not work but if your safari is constantly crashing all the time on a regular basis, Settings>General>Reset>Reset Network Settings.

     

    Would also clear out all your connections including some if not all wifi SSID's you ever connected to, including cache and watevr connections of what nots with the icloud. Safari stop crashing and my icoud stuff hasn't been turning off since my last post.

     

    Before & after doing this.

    Did I ever clear my cookies and history? No.

    Do I ever play CoC? No, and don't plan on it bc I don't have time for it, PS4 & my PC windows/mavericks pcpartpicker.

     

    I havent checked my icloud in weeks, checked it today ad everything is still on.

     

    Sry for you guys still having problems with this. I ran into this issue after 2-3 weeks using ios 7.0.3 and still there abit in 7.0.4. still have 7.0.4 and its gone like it nvr happened.

     

    Bye.

  • by Seveers,

    Seveers Seveers Jan 21, 2014 7:02 AM in response to harenc
    Level 1 (0 points)
    Jan 21, 2014 7:02 AM in response to harenc

    I have the same issue which started the day I downloaded and began playing Angry Birds Go, which saves to a separate Rovio cloud account. I do NOT have/play Clash of Clans or Hay Day. 

    It seems a bit beyond coincidence to say games are not affecting this issue. It happens (after) every time I open and play the game!

     

    Sure, I can go in a perform a bunch of steps to fix it...but that's obnoxious, time consuming, and shouldn't be necessary!!

     

    Maybe I could delete the game but what's the point in that? Denial doesn't make a problem go away. (I also feel like a previous post-er that we are all now probably eligible for a 12 step group to cope with icloud issues!). 

     

    What are you guys recommending at this point as far as reporting this bug to Apple? I'd like to do my part in the effort to get a fix for this. 

     

    Thanks!

  • by iD-Reload,

    iD-Reload iD-Reload Jan 21, 2014 6:54 PM in response to harenc
    Level 1 (5 points)
    Jan 21, 2014 6:54 PM in response to harenc

    I have now found a working fix for this problem (well it works for me) I switched off iCloud backups and just let my laptop take control of the backups the backup folder it then synced with a free cloud storage for safe keeping.

     

    Since turning iCloud backups off I've not had one problem.

  • by Jafroman,

    Jafroman Jafroman Jan 22, 2014 2:59 AM in response to iD-Reload
    Level 1 (5 points)
    Jan 22, 2014 2:59 AM in response to iD-Reload

    Yes, I've also found that this has helped. I had my phone set to backup to my computer, but also had Wi-Fi sync enabled. Since switching this off, the problem's not yet reoccurred and I've even changed some contacts' rings and tones, etc. Been about a week now with no problems yet -- Fingers crossed it'll stay this way!

  • by Pito82,

    Pito82 Pito82 Jan 27, 2014 2:36 AM in response to harenc
    Level 1 (5 points)
    Jan 27, 2014 2:36 AM in response to harenc

    Same problem here. I have an iPad mini with the same issue. The iPad keeps turning Find my iPad off. Sometimes it also turns off everything else (Contacts, Calendars, etc...). Everytime I plug my iPad for recharging a pop up with an iCloud password request comes out.

  • by kinghq1,

    kinghq1 kinghq1 Feb 1, 2014 11:20 AM in response to Skannerboz
    Level 1 (0 points)
    Feb 1, 2014 11:20 AM in response to Skannerboz

    Some people need to learn to read.  MOST posts here have said they do not have any of the Games mentioned installed, been installed or even played.  I fall into that category.  My wife's and daughter's 4s have the problem and they have never used DnD, downloaded CoC or Hay or any other game listed here and we are continually turning back on Find My iPhone.  My iPhone 5 has not ever had the same issue as the 4s.

     

    CJ - thanks for the hard work you have put into this Issue, I'll try that on one of the 4s and see what that does.

     

    EVERYONE who has posted here needs to submit a bug ticket, EVERYONE!!!!!!  The only way a Company will fix an issue is if enough people report it.  This post has had over 79k reviews, if even HALF of them sent bug fixes then this issue would have already been addressed by Apple.

  • by lickety,

    lickety lickety Feb 1, 2014 3:49 PM in response to kinghq1
    Level 1 (0 points)
    Feb 1, 2014 3:49 PM in response to kinghq1

    kinghq1, I attempted to report the error to Apple - they took me through a restore process.  With a fresh restore the problem went away. With a Restore from Backup, the program returned - but it wasn't as prevalent.  In their eyes this mean's it's solveable - a restore to new.

     

    I'm a software developer myself and know how hard these things can be to repeat. Basically they have a memory issue - Memory is filling up and then some system function is overwriting data used for the ICloud settings. 

     

    I'm hoping that they have found and fixed the bug along the way of creating the next update.

     

    Personally I'm upgrading to a 5s (from a 4s) in a few weeks, so my issue is going to be gone then.

     

    Apple definitely need to watch their quality in upcoming releases. They should have test harness's to watch for rogue system memory corruption.

     

    Looks like we have to wait till March for the iOS 7.1 release update - and just hopefully they fixed the bug along the way.

  • by Morac,

    Morac Morac Feb 2, 2014 12:30 PM in response to lickety
    Level 1 (131 points)
    iCloud
    Feb 2, 2014 12:30 PM in response to lickety

    I'm pretty sure there's a memory leak in iOS 7.0.x as, this problem only crops up after my iPad 2 has been on for a few days.  I recently started playing CoC and despite warnings here did so on my iPad 2.   I had one issue with Find My iPad turning off after over a month of no problems. Today I got signed out of Game Center and everything in iCloud turned off.

     

    I knew something was wrong as my iPad started acting sluggish with apps being choppy.  I hadn't restarted for a few days.  The work around apparently, is to reboot fairly often. At least once a day, but more often if you run a bunch of apps.  That's somewhat annoying, but less annoying then having all data wiped, having to turn everything back on, setting tones back up on contacts and kissing old photostream photos goodbye.

     

    On a side note, certain apps will rerun themselves after turning the device off and on, if they weren't manually killed from the task tray.  A few big name ones are Facebook, Skype and Comcast, but there are others (I use a process list app to tell).  These will launch over and over again as they get removed from memory so it's in your best interest to just kill them by trouble tapping home and swiping up on them.

  • by James5wins,

    James5wins James5wins Feb 2, 2014 6:15 PM in response to harenc
    Level 2 (325 points)
    Feb 2, 2014 6:15 PM in response to harenc

    Just checked my device recently so I'm still not having any problems in the last 3-5 months.

     

    All I can say is that theres something internal that you guys have thats making it go off like that and

     

    STOP saying its from COC, HayDay bc its not.

     

    Had the issue for about 1-2 months between .3-.4 withn 2weeks and its gone.

     

    So I can't wait for new features in 7.1.

     

    7.0.5 chinese carrier 5s/5c.

     

    reset networks and do not restore from icloud & itunes bc that brings the nightmare back. tested that months ago. restoring your networks will get this nightmare, if you dont, then you won't. Least for me anyways.

     

    >Settings>Reset>Reset All Network Settings

first Previous Page 22 of 27 last Next