Lior kest

Q: Why iLife and iWork aren't free in iOS 7 as promised?

In the apple event was said that apple apps ( iLife and iWork ) would be free for the ones who update their idevice to iOS 7. I have iPad 4 and I didn't get these apps though I should had. Please answer this problem.

Running iOS7 in the newest iPad .

iLife and iWork , iOS 7, Installed in 19/9/2013

Posted on Sep 20, 2013 2:20 AM

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Q: Why iLife and iWork aren't free in iOS 7 as promised?

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  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Sep 20, 2013 6:30 AM in response to Lior kest
    Level 7 (32,657 points)
    iPad
    Sep 20, 2013 6:30 AM in response to Lior kest

    No, the offer isn't for anyone who updates a device. It only applies to devices purchased after Sept 1.

  • by nsdjoey,

    nsdjoey nsdjoey Sep 20, 2013 7:34 AM in response to Lior kest
    Level 3 (955 points)
    Sep 20, 2013 7:34 AM in response to Lior kest

    Only devices that are purchased and activated on or after September 1, 2013 that are compatible with iOS 7 will receive the iWorks apps for free. If your device fits that criteria, try turning your device off and back on again. Make sure your device has been updated to iOS 7. Then go back to the App Store and search for Pages, Numbers, etc. They should show "free."

     

    See the bottom of this page for details:

    4. iPhoto, iMovie, Keynote, Pages, and Numbers are free on the App Store for qualifying iOS 7 compatible devices activated after September 1, 2013. See www.apple.com/ios/whats-new/for iOS 7 compatible devices. Downloading apps requires an Apple ID.

     

    I hope this answers your question.

    ~Joe

  • by Michael Black,

    Michael Black Michael Black Sep 20, 2013 7:35 AM in response to Lior kest
    Level 7 (24,590 points)
    Sep 20, 2013 7:35 AM in response to Lior kest

    Lior kest wrote:

     

    In the apple event was said that apple apps ( iLife and iWork ) would be free for new activations made after Sept 1. for the ones who update their idevice to iOS 7. I have iPad 4 and I didn't get these apps though I should had. Please answer this problem.

    Running iOS7 in the newest iPad .

     

    You mis-heard the announcement.

  • by Chris-ios7,

    Chris-ios7 Chris-ios7 Sep 20, 2013 8:29 AM in response to Lior kest
    Level 1 (0 points)
    Sep 20, 2013 8:29 AM in response to Lior kest

    I took delivery of a new iPhone 5c today and managed to get Pages, Keynote and Numbers for free. However, iMovie and iPhoto remain at their original prices. I'm not sure how to go forward with this. I must say that the offer is fantastic and I'd be even happier with the addition of iPhoto and iMovie!

  • by Michael Black,

    Michael Black Michael Black Sep 20, 2013 8:38 AM in response to Chris-ios7
    Level 7 (24,590 points)
    Sep 20, 2013 8:38 AM in response to Chris-ios7

    Call AppleCare and ask them (the call is free for you with your new device).  iMovie and iPhoto should be available to you, but there may be some issue with the store or something.

  • by Matheen Farook,

    Matheen Farook Matheen Farook Oct 1, 2013 9:21 PM in response to Lior kest
    Level 1 (0 points)
    Oct 1, 2013 9:21 PM in response to Lior kest

    I bought MiniIPad long time back but activated only yesterday. What i observed was for the new Apple ID created after September 1 2013 will be entitled for free iworks.

     

    Old IPad Mini but with new Apple ID activated are eligible for the free iworks copy.

     

    New devices - 5S / 5C also eligible for iworks.

  • by AngeloCervantes,

    AngeloCervantes AngeloCervantes Oct 7, 2013 7:48 AM in response to Lior kest
    Level 1 (0 points)
    Oct 7, 2013 7:48 AM in response to Lior kest

    Why they aren't free? I thought it was all for free as they promised. I'm a big fan of apple, but I was disapponted with this.

  • by Michael Black,

    Michael Black Michael Black Oct 7, 2013 7:55 AM in response to AngeloCervantes
    Level 7 (24,590 points)
    Oct 7, 2013 7:55 AM in response to AngeloCervantes

    Did you read any of this thread other then the very first post?  They were never promised as free for anyone and everyone - only for NEW activations made after Sept. 1, 2013

  • by Josephine Jane Joseph,

    Josephine Jane Joseph Josephine Jane Joseph Oct 9, 2013 9:46 AM in response to nsdjoey
    Level 1 (0 points)
    Oct 9, 2013 9:46 AM in response to nsdjoey

    What if we erase the memory and start as a new IOS device? Then will it be free?

  • by varjak paw,

    varjak paw varjak paw Oct 9, 2013 10:08 AM in response to Josephine Jane Joseph
    Level 10 (169,883 points)
    Oct 9, 2013 10:08 AM in response to Josephine Jane Joseph

    No. As has been said many times now, the iWork apps are free only for those who purchased and activated a new iOS device on or after September 1, 2013. If you purchased your device prior to that, the iWork apps are not free to you no matter what you try.

     

    Regards.

  • by Zarmanto,

    Zarmanto Zarmanto Jan 3, 2014 11:23 AM in response to Lior kest
    Level 1 (0 points)
    Jan 3, 2014 11:23 AM in response to Lior kest

    Another observation which may be useful: The free iWorks and iLife apps can be installed on any iOS device associated with your account -- but only after you first download them on the newly activated device.  I noticed this after purchasing and activating an iPad Mini yesterday; the apps showed as free on the iPad, but they still showed up at their list prices on my iPhone... until immediately after I started the download on the iPad. At that point, I closed and reopened the App Store on the iPhone, and the prices abruptly disappeared and were replaced by the cloud-download icon.

  • by Chuongsir,

    Chuongsir Chuongsir Mar 17, 2014 7:22 PM in response to Zarmanto
    Level 1 (0 points)
    Mar 17, 2014 7:22 PM in response to Zarmanto

    thanks very much for the tip or observation lol it helped and it worked.

     

    I got the iWorks for FREE with an iPhone 5 that was purchased previously. So the iWorks suite is still availble for FREE to those who have purchased an Apple Device previously before the "new activations made after Sept 1" .

     

    Aslong as you have downloaded those FREE apps on another new device purchased after Sept 1st then you will be able to RE-DOWNLOAD them on previous devices (running on iOS 7) using the same iCloud account.

     

    hope that helps

  • by iqueenmarylady,

    iqueenmarylady iqueenmarylady Mar 29, 2014 3:55 PM in response to Lior kest
    Level 1 (0 points)
    Mar 29, 2014 3:55 PM in response to Lior kest

    Well I just got an origional version ipad mini, activated in Feb or March of this year, and I already had iphoto,imovie,and ipages. But Keynote and Numbers show as costing 9.99 each and I don't have the money to

    try downloading them to see if they are free then come to find out they are not. How can I find out for sure, should I call support as mentioned on a previous post? I have been searching online for a link to all qualifiying devices, and according to what was written here,  I should be getting them for free,..unless I am missing something?

  • by iqueenmarylady,

    iqueenmarylady iqueenmarylady Mar 29, 2014 4:29 PM in response to iqueenmarylady
    Level 1 (0 points)
    Mar 29, 2014 4:29 PM in response to iqueenmarylady

    Okay I just called support and here is what worked for me. I didn't realize it, but you have to try purchasing the Keynote and Numbers apps FROM THE DEVICE. Ahhhhh! I had been trying to purchase the apps from the app store, and that is where it told me the prices as $9.99. So try searching for them on your actual device and see what price appears? Hope this helps others!

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