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Helpful answers
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May 27, 2014 2:20 PM in response to Zarmantoby Alena needs your help,I read your post thouroughly but I still cant get the Apple apps free.
I have:
-purchased my iPad mini (no retina display, current model) after September 1st, 2013.
-registered and activated the my device on the Apple ID thing the SAME day I purchased it, 5/27/14
-opened the App store on the device to see the prices, which were not listed as free.
I don't know what I'm doing wrong. Could it be that the iPad is not Retina display and that's why I cant get the free apps?
Thanks for your help.
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May 27, 2014 2:34 PM in response to Alena needs your helpby varjak paw,No, the model of iPad doesn't matter. Presuming you purchased this iPad new from an authorized Apple reseller, see this:
http://support.apple.com/kb/HT5913
If you continue to have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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May 28, 2014 5:12 AM in response to Alena needs your helpby Zarmanto,I concur with varjak, but I'll add one minor supplemental note: my iPad mini is also the non-Retina version, and I was able to download the offered apps for free with no difficulties; it's clearly not an issue with the model you bought.
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May 28, 2014 3:32 PM in response to Zarmantoby Alena needs your help,Thanks Zarmanto and varjak paw! I checked back again and the apps were listed as free. Thank you both for your help!
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Jun 2, 2014 8:19 PM in response to Lior kestby Devin Forest,SOLUTION!!!
So, the same thing happened to me. I bought my iPad after September 1st etc. in other words I met all the requirements but the apps still weren't free.
Here's what worked for me:
Go to the App Store
Go to featured
Scroll all the way to bottom
You'll see a link that says "apps made by Apple"
It should bring up all the apps promised for free, as being free.
Hope this works for you guys, good luck