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"Clear History" in iOS7 on ipad is greyed out in Safari->Settings

"Clear History" in iOS7 on ipad is greyed out. This is even when there is a long list of items in the history. Any one got any ideas why this is the case and how I can get it enabled again?

iPad 2, iOS 7

Posted on Sep 20, 2013 3:29 AM

Reply
13 replies

Oct 5, 2013 9:32 PM in response to CmScO

You most likely have 'Restrictions' enabled on websites. Go to Settings > General > Restrictions and check if it says 'On'. If it does, enter you PIN and go to the 'Allowed Content' section. Under this section there is an entry for 'Websites'. Tap this and select the 'All Websites' option.


This should bring back the Clear History button as well as the Private browsing button.


This is actually quite clever on part of Apple. This is a form of parental control where you enable restrictions on the websites that can be visited and then obviously you would want to check on the actual websites that have been visited. Hence, Apple disables the Clear History and Private browsing options. Apple obviously has hidden this fact, deep. There could be a better way of doing this but, this is what we have for the time being.


Hope this helps!

Oct 11, 2013 8:38 PM in response to CmScO

The above reply from lil_eventhorizon works perfectly. I think when this latest update came out a few days ago a lot of things changed.


I followed those instructions exactly and it worked. I did go back and restrict the allowed content again though so I can view what my kids are looking at.


Thanks for the help!!

Feb 5, 2014 4:15 AM in response to Lil_EventHorizon

Finally, after so much searching, finally a solution. It annoys the **** out of me that you can't find this information easily and directly from Apple themselves. Instead Apple let its users do the work they should have done themselves. What's more, once support has run out one actually has to pay Apple for them to tell you how to use their product since they so say cleverly bury information like this. If a button is greyed out, clicking on it should tell you what needs to be done to ungrey it.... but I guess there's no money to be made doing that.

"Clear History" in iOS7 on ipad is greyed out in Safari->Settings

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