I recently updated to iOS 7. I've been trying to use iTunes Radio since upgrading. Every time I start the radio app it asks me if it's ok to use cellular data for radio. I answer yes, that it is ok and nothing happens. End of story. I am using an iPhone 5 with an unlimited data plan through AT&T.
iPhone 5, iOS 7, AT&T
I have the same problem. iPhone 4, AT&T unlimited data plan. Cellular data is turned on in Settings. What am I missing?
Has anyone called AT&T to ask? It's possible they're blocking it for people with an unlimited data plan, just like they don't permit facetime over cellular on unlimited data plans...
This crossed my mind but I'm in denial that AT&T would make another move to try and budge me off my unlimited plan again. I was hoping there was another fix. So dirty. I'll make the call.
Fully close the music app (Close from background), then reopen it. It'll work
That actually didn't work for me. However, I did a reboot with lock & home, and that solved my problem.
Stew Pidasoul wrote:
I am using an iPhone 5 with an unlimited data plan through AT&T.
Actually, you really don't have "unlimited data". Here's AT&T's statement regarding "unlimited data":
Since you fall into the "4G LTE smartphone" category, guess what? You have 5GB's per month.
Ok???
What was the point of that?
Just out trolling?
The point is if you have an unlimited data plan and exceed 5 GB per month iTunes Radio may not have sufficient bandwidth to work.
Tell ya what "Stew"...figure it out yourself...get the point of that?
I contacted AT&T after having the same problem trying to use cellular data for iTunes Radio. I was told that unlimited plans were not being blocked and it was likely due to all the current data traffic since ios7 just came out. iTunes Radio DID start working shortly afterwards.
I'd say you're right if wjosten would have concluded with that point. His comment mentions absolutely nothing about my original issue. Hence the trolling comment. Thanks for the help though Lawrence.
Stew Pidasoul wrote:
His comment mentions absolutely nothing about my original issue.
Brush up on your reading/comprehension skills.
I'm aware of AT&T throttling unlimited data users. It's been like that all along. You didn't help, instead you just slammed my data plan. That didn't make iTunes Radio work. Did it make you feel better about yourself/your data plan? Your life in general? I couldn't figure it out for myself, that's why I came to the help forum. Not to be told that my unlimited plan is actually only 5gig. But thank you for being so informative wjosten. Next time I have a data plan issue you will be my go to guy.
wjosten wrote:
For customers with a 4G LTE smartphone – who also still have our unlimited data plan – data speeds will be reduced if usage is 5GB (gigabytes) or more in a billing cycle. Speeds will return to normal at the start of the next billing cycle.
I also have a grandfathered AT&T unlimited plan. Does anyone have any idea what the LTE speed is reduced to after 5 GB?
I haven't had a chance to see it yet. Since LTE for me is often in the 15-20 Mbit range, AT&T could reduce it by 90%, and I'd still have a completely usable connection. Or do they cut it down to a couple hundred kbits, taking us back to the 2G era?
Any insight would be appreciated.
Saw same problem. AT&T tech support person was unaware of any throttling or filtering.
Restart of my iPhone 4S fixed the problem. Probably a bug in iOS 7 that they'll kill soon.
iTunes Radio won't use cellular data
