Browser is suddenly very slow-pages take too much time to load

Question

Level 1

15 points

Browser is suddenly very slow-pages take too much time to load

I have grown accustomed to quick downloads of urls. Within the past 24 hours, things have really slowed down. I have checked my internet connection, and since there is a router involved, checked that as well. Everything appears to be functioning normally and this is confirmed through diagnostics.

Any suggestions appreciated.

/Users/puccinifan/Desktop/Mac OS- Long Delay Before Web Pages Start to Load, Then Load Suddenly at Normal Speed.webarchive-have reviewed this article-no solution.

Your expertise is welcomed by this Mac convert!!

Very Best and Thanks!!

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

Posted on Jun 23, 2006 7:57 PM

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Answer 1

baltwo

Level 9

62,362 points

Jun 23, 2006 9:16 PM in response to puccinifan

First test is to disconnect the router and hook up directly to the modem. If that restores the download speed, reset or reconfigure the router. If not, then contact the ISP and find out if they're having problems. Servers do go down.

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Answer 2

Ewen

Level 6

11,805 points

Jun 24, 2006 12:31 AM in response to puccinifan

I have grown accustomed to quick downloads of urls.
Within the past 24 hours, things have really slowed
down. I have checked my internet connection, and
since there is a router involved, checked that as
well. Everything appears to be functioning normally
and this is confirmed through diagnostics.

It sounds like your ISP is having issues and you should contact them.

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Answer 3

puccinifan Author

Level 1

15 points

Jun 24, 2006 5:56 AM in response to baltwo

I have checked the router by connecting the mac directly to the cat5. Np. My pc is connected through the same router and is functioning properly. Could this still indicate an ISP problem?

Very grateful for your help.

cheers

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

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Answer 4

baltwo

Level 9

62,362 points

Jun 24, 2006 12:13 PM in response to puccinifan

If the slowness is still there when you connect the Mac directly to the modem, bypassing the router, and the PC doesn't show the slowness, then there's something wrong with Mac. BTW, did you try it wih the PC and router totally disconnected from the modem? Do you have file sharing turned on between the Mac and the PC? You need to totally isolate the various components to determine the bottleneck. Once you determine that it's the Mac, then see what happens if you create another admin account user and log into the new account. If the slowness disappears, there's some conflict in the old account. If not, then the problem's system-wide and reinstalling the 10.4.6 COMBO update is the next step. If you still have problems, then an Archive & Install comes next.

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Answer 5

puccinifan Author

Level 1

15 points

Jun 25, 2006 5:18 PM in response to baltwo

Thnaks for the help. I have eliminated all other suspect causes and will now proceed with creating another account-ultimately trying each approach you suggest. I have about a week left of tech support so I need to resolve the issue myself, which I would rather do, or consult with tech help soon.

Thanks again. Very grateful for your assistance.
Cheers!!

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

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Answer 6

puccinifan Author

Level 1

15 points

Jun 25, 2006 6:10 PM in response to baltwo

Can you describe the archive and install process?

Best

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

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Answer 7

baltwo

Level 9

62,362 points

Jun 25, 2006 7:49 PM in response to puccinifan

See http://docs.info.apple.com/article.html?artnum=107120. Good luck. Report back with a success story.

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Answer 8

puccinifan Author

Level 1

15 points

Jun 26, 2006 7:36 PM in response to baltwo

No joy as yet. I have walked through the procedures set forward through your threads and others with Mac Tech support. Nothing worked. Invested the time to archive and install with no result. Have I missed something? Confident that ISP is not the problem.

Grateful as always

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

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Answer 9

baltwo

Level 9

62,362 points

Jun 26, 2006 11:50 PM in response to puccinifan

Besides doing an erase and install, you could try System Preferences->Network->Show->Built-in Ethernet-> and deselect the IP6V option. Restart and see if that fixes things.

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Answer 10

Jun 27, 2006 1:26 AM in response to puccinifan

Try adding your IPSs DNS servers to the list in your Macs Network settings.

//Rob

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Answer 11

Jun 27, 2006 2:03 AM in response to Robert Engstrom

It should say ISP not IPS. 🙂

//Rob

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Answer 12

puccinifan Author

Level 1

15 points

Jun 30, 2006 5:17 PM in response to Robert Engstrom

Try adding your IPSs DNS servers to the list in your
Macs Network settings.

//Rob

Thanks for the suggestion Rob. I have connected the Mac directly to the modem and bypassed the router. The Mac is still very slow. The ISP suggests that it is the router and has offered an upgrade. I have tried many things including an archive and install. Have you any other recs?

Very Grateful!!

iMac & HP Pavillion 830n-XP Mac OS X (10.4.6) Mac Convert for the apps-PC for the real job!!

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Answer 13

baltwo

Level 9

62,362 points

Jun 30, 2006 5:24 PM in response to puccinifan

If the PC connects and operates without any problem and the Mac shows slow connections; then, it has to be either a HW problem or SW problem on the Mac. Any chance of trying it on another's internet hookup? After doing the Archive & Install, did you reinstall the 10.4.7 COMBO update, restart, repair permissions, and restart again?

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