HT204632: Availability of iTunes redownloads

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guernseyman
Level 1 (0 points)

Q: 2 iTunes accounts with a 90 day lock out.

I have a US and a UK iTunes account but only iTunes match on the US. I used to watch certain movies only available to British customers and now when you switch you are locked out for 90 days. Why I own both accounts?

iTunes and match, iOS 7

Posted on Sep 20, 2013 7:13 AM

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guernseyman

Q: 2 iTunes accounts with a 90 day lock out.

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  • by ajlewis1851,

    ajlewis1851 ajlewis1851 Sep 20, 2013 10:32 AM in response to guernseyman
    Level 1 (19 points)
    Sep 20, 2013 10:32 AM in response to guernseyman

    This is normally due to an iTunes Match restriction to lock people from switching back and forth and sharing accounts. For instance, if I have iTunes Match and I want to use my friends movies for a Vacation, theoretically I could sign-in to my friends account and stream his movies. Apple sees this as a copyright issue and decided that once an iTunes Match account is logged into on an iOS device, it will be the only account with iTunes Match allowed on that device for 90 Days.

     

    I realize you own both accounts, but this does not mean a thing to Apple's restriction code in iTunes match, as it simply sees that they are seperate accounts regardless of ownership. Sadly the only help here can come from a service ticket to Apple.

     

    Cheers