Previous 1 2 3 Next 76 Replies Latest reply: Nov 24, 2015 7:16 AM by simonscottdotcom
gypsyeyes42 Level 1 (0 points)

I upgraded my iPhone 4S to iOS 7 yesterday, and the photo app was working fine. But today, I took a few pictures, and the first 4 are viewable, but the last bunch just show up as all black when I try to veiw them full screen.

 

Here's the details: In the Photos app Camera Roll grid/thumbnail screen, the photos are visible, but when I tap on a picture to view it in full screen, it's just a black box where the photo should be. In the Photo Stream grid/thumbnail screenI had the HDR setting on, so it duplicated all the pics (normal & HDR). I also had a "CHROME" filter on. But like I said, the 1st 4 pics I took were fine, & then about 1/2 hr later, the following pics I took show as only black boxes. What's going on, & how do I fix this?

 

(I read on a blog that this black-photo problem was happening to people during beta testing, but this is not a beta version of the iOS 7, I upgraded when the rest of the planet did.)

 

Here are screenshots...

Camera Roll grid shows all photos...IMG_8512.jpg

Photo Stream grid shows some black photos...IMG_8515.jpg

This photo was taken this morning, & can be viewed full screen just fine...IMG_8513.jpg

This photo was taken 1/2 hr later, & when tapped for full screen view, is just black...IMG_8514.jpg (the "normal" version is black too.)

 

Please help!  Thanks!


iPhone 4S, iOS 7, Photo Stream Camera Roll black pics
  • peternevill Level 1 (0 points)

    I am not offering an answer, sorry. just to say I agree and clearly there is a fault in ios7

  • MrsColyer Level 1 (0 points)

    I have the same exact problem!  I thought I'd never find someone that asked this question!! I've been searching since yesterday!! I love the new update but I feel so regretful now. I restarted my phone I tried a lot of things and it won't work... I love taking pics of my lil ones and looking at them and now I can't even see them!  Someone please help.!! Thank you and blesses!

  • rogermexico Level 1 (0 points)

    Another person with the same problem.

     

    I've noticed if I go in and change the filter or remove it, then save the photo back it seems to fix it for that photo.

     

    Haven't done a lot of testing, but worth looking at.                    

     

    Edit: When I view them through iCloud on my desktop they appear just fine. Clearly something with just the Camera App and IOS 7.

     

    Message was edited by: rogermexico

  • efrankparr Level 1 (0 points)

    I tried rogermexico's workaround and it worked for me! Thanks!

  • Redhook72 Level 1 (0 points)

    Today is the first time I had an issue since updating to iOS7 on the relapse date. I have to say, I haven't had any issues taking pictures at all, it's when I started using the filters (Chrome) on my iPhone 4S, the issue you described started.

     

    I did try the above mentioned fix, but no success. So I opened the pictures in Snapseed and it removed the filter automatically and I was able to save picture in the camera roll and view it.

     

    Apple please work these bugs out soon!

     

    This is nothing compared to my work apps closing on me in the middle of a report or another app popping up without me even loading it. My company gave us the go ahead to upgrade and clearly was not thought out!!!

  • Billll Level 1 (0 points)

    I have the same problem and none of the fixes have helped me. I spoke with staff at the Apple Store who said it was the first they had heard of it. Please help

  • Satler Level 1 (0 points)

    Ive got the same.. Used original filters in the camera, but im not sure that be guilty.. Will try more

     

    Apple plz fix it

  • Billll Level 1 (0 points)

    Here is a temporary fix. Select the photo>edit>autocorrect>save. Not the best of choices but at this point it is the only way I found to be able to view the photo and send as message.

    This is going to be a mess if Apple doesn't fix it soon.

  • Sacco svd Level 1 (0 points)

    Same here, iPhone 4s upgraded to iOS7.

     

    Some pictures and videos appear black only when are zoomed fully, they are visible in thumbnails view. A restart seems to fix it (for a while)

     

    In two opportunities the camera behaved jerky and finally crashed, the second crash caused the phone to restart.

     

    First crash occured while taking pictures and second crash occured while taking videos.

     

    Guys can you all please post your phone models? thanks.

  • Angela Cardy 10 Level 1 (0 points)

    I Have exactly the same problem some of my picture are coming out black since the ios7 update!! Also I've noticed not all my picture are on my photo stream on my other devices, even though my photo stream are on to share hopefully they fix this soon!! I Have an iPhone 4S .

  • Billll Level 1 (0 points)

    I have the 4S. Now the camera is close to worthless. 

  • Barnebyte Level 1 (0 points)

    Hello everyone, same problem here.
    I think (and really just think) that maybe the filters causes the trouble. Sometimes when I try to send a picture by mail, it only sends the original picture, not the filtered version.

  • MrsColyer Level 1 (0 points)

    I was able to get mine fixed thankfully. I backed up my phone on itunes. I restored it to a NEW device, not from the back up. I restored it into a whole new phone. I tested out the camera and it worked perfectly. So I restored it to the back up I made and the camera now works perfectly thankfully!

    I hope this fixes all your phones! Blesses!

  • goodmane2 Level 1 (0 points)

    I have the same exact problem...I was in NY on vacation and it was working fine then just all of a sudden, thumbnails were black. I can see the pic on the camera roll, and also if I hit edit, but otherwise it's just black. Really annoying so hoping someone posts an easy fix and soon. My brother advised me not to do the update before leaving town in case of bugs...and I so should have listened to him! 

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