iWork syncing not working since iOS 7 install

I have the same problem after installing iOS 7 on my iPad 3 and iPhone 5. I can open, create and save documents in iCloud on my Mac. However, they don't update on my iPad and iPhone just as you described. Apple had no clue how to solve the problem.

Eugene Rooke

Same problem here, except that I can't even access my Pages docs from my MacBook Pro. When I edit a doc on my iPad and move on, the little up-arrow appears in the icon, but no progress bar shows up. The changes don't proceed to iCloud. Tech support says"glitch." No suggestions as to a fix. Glad to hear I'm not the only one. I've returned to the iTunes process for saving my docs to my computer. I can't remember when I've upgraded an operating system that didn't pose serious problems with programs. Which is why on my Mac I'm still running Lion. Probably why iWorks for iOS is still a beta program???

Ya, I spent 2 hours on the phone with Apple. Now I'm scrambling trying to backup all my iWork files In the case that this gets worse.

I don't believe this is an ios7 upgrade issue. It is a problem on our accounts that apple needs to get fixed ASAP. It really is unacceptable for this much downtime. I called Thursday and got it escalated to engineering but still no go.

This is definitely not an iOS7 problem. I have the exact same problem with my iPhone and iPad mini (both running iOS6), my iPad 2 (problem occured with iOS6, and still occures with iOS7), my Macbook air, and iCloud. The last time that I know the documents synced properly was 9/16, which was right before iOS7 was released.

Sounds like I will be giving Apple a call so that they are awair that several of us have this problem. I totally depend on iWork where I work, so this has been very difficult!

I just starting having issue with this tonight. I have two iCloud account, and the primary iCloud account is refusing to let me into iWork for iCloud. The other account I have does let me into iWorks for iCloud. So it's defintley not iOS 7 issue, but it's something related to iCloud, or iTunes server meltdown.

Same problem here. I get various combinations of iWork documents on my iPhone, iPad, and 2 iMacs. I thought it was ios7 upgrade because it happened about that time, but it didn't affect other synchs. Just iWork

Could it be related to the beta versions in the new icloud. I can't get those to work,at all.

The iWorks – iCloud sync under iOS 7 just started working for me now on my iPhone and iPad. On my Mac Mini, I backed up my mobile documents folder into three separate locations. On my iPhone in Settings-Pages, I turned off use iCloud and then turned it back on. iCloud then tried to sync 294 documents, but it was still frozen. I did not try this on my iPad. Now, without me doing anything both my iPhone and iPad started syncing Pages documents under iOS7. Looks like they fixed it. However, I will still keep my mobile documents folder backed up on my Mac Mini.

Eugene Rooke

I note that I still cannot use Safari on my iPad to access the web version of iCloud.com. Apple suggested last week that I try this to see if I could see my iWorks documents in iCloud. Not a good solution if you cannot use Safari on your iPad to access iCloud.com.

Eugene Rooke

That is great things are starting to work for you, #amsg. I still haven't had any luck. I have logged out of iCloud on my phone, but that didn't do anything. I also deleted Numbers and reinstalled it. All that did was remove all my documents except for the ones that were waiting to upload. I hope to find time to call Apple tomorrow.

I have been having the same issues with my iOS versions of Pages, Keynote and Numbers. they are not syncing to iCloud... I have tried restoring each device as a "new" device and reinstalling the iOS versions of iWork. they'll pull down my already stored cloud copies of my documents but none of the new stuff since iOS 7 will upload to the cloud... they're showing the icon that they're pending upload (little up arrow in the upper right corner of the document).

I tried going to icloud.com from a computer browser (safari on PC, chrome, IE, firefox) and icloud will force log me off if I try clicking on Pages, Keynote or Numbers.

I have the newest retina iPad and and iPhone 4 that I'm having issues on (ordered a 5s, and planning on buying a MBP soon... so don't give me a hard time 🙂 )

is anyone else having this problem still?

thank you!

I have the same problem.from 20/09,I tried many ways but never works

what can I do????

Yes, I have the same problem with you! It makes me very worry!

I have same problem and cannot resolve it. I also loaded iOS7 on my iPhone 5 and iPad4 recently. Now no documents can sync to iCloud. I can read the documents from iCloud but nothing will write to iCloud any more. I often use my MacBook Pro to edit in my office and then use the Numbers documents in the field on my iPad and make small edits. Now I can no longer work this way. This must be some problem with iCloud itself. My MacBook has no new software but also cannot write updates to iCloud now. I guess we have to wait for Apple to figure out what they did wrong and correct the problem.