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ios 7 zooming induces nausea + motion sickness

I just wanted to add to the forums and to the Apple atmosphere - that ios7 has a glaring flaw. The zooming from different points in the screen when opening and closing apps is causing nausea and motion sickness for me and my wife, and I'm sure for many others.


This is a big usability problem which needs to be addressed!

The previous ios zoomed, but it would fade and zoom in and out from the same point every time. Now it zooms depending on where the icon was located.


PLEASE Apple support and community, help fix this issue in iOS 7.


PS - The lime green colors are way too bright as well. What happened to the taste for design?

iPhone 5, iOS 7

Posted on Sep 20, 2013 10:18 AM

Reply
63 replies

Oct 4, 2013 6:11 PM in response to sgnyc13

Just adding my voice to this thread. I have major motion sickness on boats and trains, and now, I'm sad to find, I get nausea when using the iPhone 5s too. The symptoms are very similar to my motion sickness, and they last long after I stop using the phone. It's kind of astonishing how quickly the symptoms appear, too -- I figured only prolonged exposure would cuase this, but I can use the phone for just a few minutes and I become noticably woozy and sick.


It's too bad, because I'm otherwise enjoying the **** out this phone: it works great, and being a new iPhone user I don't have the old OS to compare it too. Seems beautiful to me in every way. But I'm gonna have to return it unless there's an update soon that lets me turn off some of the effects that are now widely reported to be causing these problems!


Seriously, folks, I know this seems like whining to the majority who don't get these symptoms, but they are incredibly debilitating to thos eof us who do. And they don't come from overuse -- I'm talking about very, very light usage here. I use my cell phone for my job: I can't afford yo have one that instantly sickens me when I use it...

Oct 6, 2013 9:31 PM in response to crantangelo

I have the same symptoms. I called Apple tech support the day I updated my iPhone 4S to iOS 7. Because tech support was so busy, my call was actually answered by a tier 2 person. At that time, 9/19, he said my call was the first he'd heard of this problem. He said he would look into it and get back to me. I asked him at that time if I could just downgrade back to iOS 6. He said no. As it turned out, I could. When I spoke to the same tech a few days later (I called him back, he had not gotten back to me), he acknoledged that Apple was aware of the problem, this was just as media reports were starting to come out. He also admitted that he lied to me about my ability to downgrade at that time, which was pretty amazing to me, since it was a sure fix, albeit temporary, to my problem. I thought suppot was supposed to fix problems? I guess not in this case. He suggested that I put in my complaint at apple.com/feedback, which I did. I don't know if Apple actually reads that feedback, but I thought there was more of a chance there, since I know they don't read any of these comments. In the possibility that Apple does read the apple.com/feedback entries, I would suggest to everyone to post a comment there. This is what I said there:


Hello,


I upgraded my iPhone 4S to 7 from 6. After about an hour of use, I started to experience motion sickness from the incessant "zooming" in and out when going from the home screen to any app, and then back to the home screen. I could no longer use the iPhone on iOS 7. I have never had this issue with any iOS version before and I've owned an iPhone since it was first released.


Fortunately, I was one of the lucky ones, and I was able to restore back to 6.1.3 with iTunes while Apple was still signing that version. So now I can use my iPhone again.


As I've read in some press reports, there are many people who are experiencing the same motion sickness problem I was, but since Apple has stopped signing iOS 6.1.3, they're stuck with an iPhone they probably can't use, as I was.


I would like to upgrade back to iOS 7 because I do like the overall look, and a lot of the new features. So I hope for the sake of all the users on iOS 7 who can't use their phone without getting sick, and for me, so I can upgrade, Apple releases an update soon to iOS 7 that will address this issue.


Thank you

Oct 7, 2013 2:02 AM in response to sgnyc13

A final answer to this pathetic discussion has been written in PC Magazine (PC, not Apple Magazine !)

http://www.pcmag.com/article2/0,2817,2425117,00.asp

As PC Magazine states: "

This is a version of mass hysteria and perhaps a well-designed smear campaign to hamper Apple and the iPhone. It is ludicrous that anyone is getting nauseous from the interface but one article even cited a user who complained about having to leave work, sick as a dog. What a crock."

They also list FOUR REAL possibilities:

1) Mass hysteria

2) Android folks dreamed up a guerilla marketing scheme

3) The TV networks want Apple to advertise more

4) The phone might actually make a small segment of the population sick

It is clear, as we well know from clinical practice, that the "terrible symtoms" posted by some people are limited to a very small population, for all the other it is safly clear that they belong to Mass hysteria and/or to Android's.......


But again, for those who really have those "terrible symptoms" how can they live a normal life ? How can they watch TV ? How could they play a videogame on ios6 or any other device ?

If they really (really ?) have those "terrible symptoms" why do they loose their time in posting to Apple instead of visiting a good Doctor ? A good Doctor !

Oct 7, 2013 2:48 AM in response to Wictor

While I don't doubt, as with anything that gets any media attention, there are some false, copycat reports, etc. I can only speak for myself, and I had my motion sickness (more accurately "visual-vestibular conflict") from my iOS 7 update before I heard about it either in the news, or from any other person. Also, in answer to your question "...how can they live a normal life?" Because of my sensitivity to this sort of thing, I don't live a "normal" life. I can't play video games or watch tv if there's a lot of visual movement, or see a 3d movie. Also if I'm in a moving car, I need to be driving or I'll get car sick. I'm 57 and I've been this way my whole life. It's just the way my eyes/brain work. It's somewhat of a nuisance but there's a lot worse things out there, so I just make the best of it. It is my "normal".

Oct 7, 2013 2:04 PM in response to Wictor

First of all, @Wictor, the "final answer" on anything Apple is not gonna be found in *PC* Magazine.


Secondly, how do I live my life as someone with motion sickness? When I ride in a train or boat, I take dramamine, which is a depressant -- not something I can be on every time I use a freaking phone. And indeed, I *don't* play certain videogames because they too give me motion sickness. The difference between a video game and a cellular phone, of course, is that a video game is not a more or less essential device for living in the modern western world which I use constantly every day.


Thirdly, seriously, your answer is to stop using the phone and buy a different one? Not for Apple to simply issue an update that makes it possible to turn off zooming? Really, your answer is for people -- some of whom have been using apple products for years and have various apps and other devices that work best with Apple phones -- to return their phones and switch to a phone with a completely different OS? Because zooming animations are just that important? I've been using Android for two years and it's a pain in the *** to get anything off it and onto my Apple computer and vice versa. that's the work of both Apple and Android, by the way, who insist that neither system be easily compatible with the other. I switched happily to iPhone because finally my cell provider, T-Mobile, started offering it. For the full premium price they charge, the "small percentage of the population" affected by this thing (so small that complaints about the issue have caused PC Mag to write a feature about it, so probably not very small in numbers, actually ) should be able to turn off a freaking animation.

Oct 13, 2013 1:01 PM in response to sgnyc13

I’ve also experienced extreme nausea, vertigo and headaches after upgrading to iOS 7 on my iPad. Apple Customer Support was outstanding in their handling of my issue. They located an Apple store near me with an older iPad with iOS 6 in stock, and helped arrange for an exchange.


I loaded the new operating system on my iPad the first day it was available. Shortly afterward, I began to feel nauseous, and developed vertigo, eyestrain, and headache.


I was dismayed to see a comment in this thread stating that the symptoms being reported are a case of “mass hysteria”. These reactions are indeed real, and I experienced them before I read about others having them.


I attributed my response was due to the new zooming features, wispy text, large amounts of white space, and the disappearance of contrast, shadowing, and textures such as was once common in user-friendly features such as a note pad that actually looks like a note pad- etc.


I made all the changes recommended by Apple to the “accessibility” features – bolding the fonts and disabling motion – however, nothing made it better. By the way, I’ve never been able to watch an IMAX movie. This motion makes me nauseous, as apparently does this new iOS.


I am not a young person lamenting the loss of being able to play games. My iPad and iPhone are TOOLS that help me to be MUCH MORE PRODUCTIVE in my work, and the symptoms I experienced after loading this new iOS made a major impact on my work week.


I understand all too well that the reports of people having to go home sick from work are not exaggerated. I would have taken a sick day myself had it been possible, but I was planning an event for over 1,000 persons and had no time for down time. Instead, I had to drive for two hours daily on a dangerous highway, while feeling like I had extreme morning sickness and was about to vomit. My iPad ceased being functional at a time I needed to be at my best. I couldn’t take notes, read my documents or send emails without feeling sick.


This new iOS looks like a cartoon now, with contrast and dimensionality gone. I liked my old icons just fine. Why did this user interface have to change so dramatically? I’m tired of the next new spiffy thing. If you make a good product, what’s wrong with NOT changing it? It is absurd that simply because I prefer the way something I am using functions and looks, people feel compelled to make the comment that this implies I am “resistant to change”. Why does the pencil need to change?


Those who joke about the symptoms reported here and say we need to “get over it”, consider yourselves fortunate (as well as non-compassionate) because you’re not having these reactions. I’m surprised the forum moderators haven’t deleted the high amount of irrelevant and opinionated comments in this thread that are being posted as a reaction to people who report the FACTS of what they experienced, in an attempt to give feedback that could help this product be improved to make it useful for a wider range of users.

Oct 13, 2013 1:33 PM in response to Burgleklutt

Why would you conclude that simply because you don't experience a reaction people are making things up? I will assure you that comments like yours are highly offensive to me. If only you could feel as I did, like having extreme morning sickness and about to vomit for two days, with headache and eyestrain, believe me, I would gladly give this away to you. But don't dismiss what you have not yourself experienced. Be considerate of others, please.

ios 7 zooming induces nausea + motion sickness

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