kacherry

Q: iCloud stuck on wrong apple ID

When I updated my iPhone to iOS 7, it asked me for the password for my old apple ID which I do not have anymore.  The email account for that has been deleted.  I went to Settings>iTunes & App Store to log in with my current Apple ID and it is correct.  When I go to Settings>iCloud it wont let me do anything because it wants a password for my old Apple ID and Apple support doesn't even show that the old one has ever been an Apple ID.  How do I delete this so I can use iCloud with my phone?  I reset the phone and that didn't fix it... getting really frustrated because I can't back up my phone or sync it with my iPad without a password for the old ID, but the ID is what isn't correct.

 

Hope this makes sense, and I hope someone can help me..

 

Frustrated iCloud user.

iPhone 4S, iOS 7

Posted on Sep 20, 2013 10:25 AM

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Q: iCloud stuck on wrong apple ID

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