Q: iCloud stuck on wrong apple ID
When I updated my iPhone to iOS 7, it asked me for the password for my old apple ID which I do not have anymore. The email account for that has been deleted. I went to Settings>iTunes & App Store to log in with my current Apple ID and it is correct. When I go to Settings>iCloud it wont let me do anything because it wants a password for my old Apple ID and Apple support doesn't even show that the old one has ever been an Apple ID. How do I delete this so I can use iCloud with my phone? I reset the phone and that didn't fix it... getting really frustrated because I can't back up my phone or sync it with my iPad without a password for the old ID, but the ID is what isn't correct.
Hope this makes sense, and I hope someone can help me..
Frustrated iCloud user.
iPhone 4S, iOS 7
Posted on Sep 20, 2013 10:25 AM
Right!! I've just went into Apple ID, changed my email back to old one, verified, giving me back my old Apple ID. Went to iCloud on my phone deleted account cause I can now enter password for old log in. Then went back and changed Apple ID email to new email address and verified then signed in anew to iCloud on my iPhone!! Phew. All up and running again hoorah!!
Posted on Sep 20, 2013 3:48 PM