Q: iPhone 5 with iOS 7 randomly shuts off

I have the same problem.. On iphone5 bought on September. While it restarts on the apple screen logo I can also see thin lines, red or green.. I already did a restore and I set up the phone as new device. It's totally empty but the problem remains!! I get an appointment for tomorrow.. I'll see what the genius guys are gonna tell me..

Ok that was it.. Now it doesn't even open.. And I bought brand new on SEPTEMBER !!

<<Btw how do you get the phones so cheap!>>

A previous post by jcgodfreysuggested he was offered a replacement for $250. I don't know if that's typical or not.

Don't be too negative (although my post was not positive). The service person I'm working with seemed to be really, really good. I think Apple is interested in finding a solution to this problem. No one is saying it's not a problem.

Amazingly, I have had a lot of Mac computers and never had any problems (we have 6 Mac's and a few Apple TV's now -- again, big family). We have more problems with our 1 PC than all the Mac's. So my experience with this iphone 5 is not typical. Having one dead and 2 showing signs of trouble seems unreal considering how reliable Apple's products have been.

I switched my cell number to my daughters phone to get me by (16 year old without a phone - she is pretty mad!). I am amazed how well her phone holds a charge during this one day of use. This is the ONE iphone 5 we have (of 4) that has not had any problems. I need some time to test it but it really does seem like there was/is something wrong with the phone I had that can not be restored.

I don't think Apple is going down the drain -- remember there are 21 pages here with dozens of posters but Apple sells millions of iphones and most are working well. I feel a little unlucky but I also think Apple is determined to get this fixed and lesson the pain on their customers in the process. Better to be working with Apple here than a LOT of other companies.

If I bought my iPhone in September, I would take it to Apple instead of ******** on this site for an obvious problem that is under warrantee. I've had an iPod with a couple bright pixels that was a month out of warrantee and the Apple Store replaced it.

Jdonahoe mate your a **** wit

I didn't realize the b word would be too strong for discussions, but I can only assume that a**** means amazing. By the way, being the a**** that I've always been, I feel compelled to point out that your misspelled contraction lowers the insult potential of your post.

Still long on Apple.

I am on my way to the applestore, as I mentioned on my first post, I just wanted to let people now that one more iphone5, IOS 7 has the same problem.

iPhone replaced today, they told me there is a problem and the solution is to replace it.

Nice comeback..

Hi Fred, 

Perhaps it's me, but I have not seen ANYTHING *OFFICIAL* from Apple that they recognize this issue, AND that they are actively looking for a (and promising a no cost) solution to this problem. I could have missed it, but I would think that if they had announced this, it would either be IN this forum or certainly there would be references to it here.

While I can appreciate the service person you dealt with saying that apple knows this is an issue, I would really like to hear it from a senior management member. 

I would feel A LOT more at ease and would be FAR more patient if either on this forum, or in a widely publicized notice, an authorized Apple representative fessed up to this issue and reassured ALL OF US that they still value us as customers, are working on a NO COST fix, and will get it out to us as soon as humanly possible.

THROUGH NO FAULT OF OUR OWN, DID THESE ISSUES ARISE !!!!! 

I was fortunate in that I had applecare and had my phone replaced a few weeks after this thing reared its ugly head. Two weeks later a family member's phone did the same thing.

Apple ????  Anything you want to add here????   Now's your chance. 

There have been several reports of Apple acknowledging the issue and speculation that iOS 7.1 may address it.

http://appleinsider.com/articles/14/01/22/apple-says-fix-in-the-works-for-random -ios-7-crashing-issue

I'm going to see what 7.1 will bring.  If that doesn't fix my problem I will be ordering a $30 replacement battery kit from ifixit and replacing the battery myself.

They played dumb when I had to replace the batterry @ Apple store to fix this. it did indeed fix it.

•Problem: iOS 7.0.4 KILLED battery calibration on the iPhone 5. (possibly other models).

•Solution: Replace battery.

Hope they issue refunds to all who had to replace battery. Going out assuming you had 36% battery and have it DIE on you could be a matter of life & death!!

I don't see how a battery could fix it without also updating the iOS.  Many times I have run my battery down to 1% and then other times it shuts off as high as 40%.  Makes no sense.

I don't understand it either, but I can tell you it fixed this issue for me 100%...

it is still behaving under iOS 7.0.6

iOS 7.1 is now available!!

I manually swapped my battery on Thursday (typical) and have been experiencing much better battery life 1+ days and no crashing!

will monitor this thread before I update to 7.1