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iOS 7/iTunes 11.1 sync issues

I've been having several problems trying to sync things. Before the update, I had added two songs to my library and after the update I tried to put them on my iPad but nothing worked. I managed to sync, again, but when I wanted to add more music, I experienced the same problem. And it has taken nearly half an hour for "Waiting for changes to be applied" to go away, if at all (I've gone out shopping multiple times and come back to a restarted sync at only 100 songs).


I've wiped the music off of my iPad twice and also reset all settings and I'm in the middle of adding all of the music back a 2nd time. I have +9000 songs in my library, but even then iTunes says it's syncing a completely wrong number (let's say I have 9000 songs, the sync says it's 8998), and I've had three alerts saying "We can't sync this song" in this attempt (happened to me twice in my first re-sync attempt). I didn't have any of these problems with iOS 6.1.3 or the previous stable version of iTunes. I am now sitting here for another day and a half to add everything back onto my iPad, with at least 5 songs mysteriously absent.


What am I to do if these songs won't sync if I unplug and reset and do everything again?


Also, I've noticed that "Group by Album Artist" will not work at all in iOS 7. It was previously working on my iPad, but all of the song orders were messed up if one song in the album was by another musician; e.g. if track 1 was by Queen, track 2 by Bon Jovi, and track 3 by Journey the order would be 2, 3, 1. The "reset all settings" fixed this but now it's "Group by Album Artist" feature isn't working. When I called Apple Care about this when it was affecting my iPhone they just said "Oh, it's a feature we may have taken out".

Posted on Sep 20, 2013 1:44 PM

Reply
144 replies

Sep 23, 2013 8:01 AM in response to Ryulong

Hi, I have the same problem since installing Itunes 11.1. Mine does not finish syncing and no matter how many times I drag a song to music it just won't add it to my library. I also can't play home videos. There are tv shows in there that I converted that we're ok before but now they just open and closed immediately when I try to watch them from my iPhone.

Sep 23, 2013 8:34 AM in response to debbymilly

Well, after another two days of adding everything back letter by letter, it's finally syncing properly (but I won't be sure until I buy a new album and attempt to add from that).


Also, it seems "Group by Album Artist" does not affect "Album" view but instead affects "Artist" view. In album view, every album is listed by alphabetic order according to album title regardless of settings. If you have "Group by Album Artist" off, in "Artist" all artists are separate, even if they were a contributing artist to a compilation. If you ahve the setting on, then "Artist" view is organized by Album Artist. This is a bit backwards and we should really notify Apple about it.

Oct 3, 2013 1:00 PM in response to Ryulong

This is getting beyond a joke.

my iphone sync

it wont transfer purchases

my itunes is basted all over itself i.e. most singles are albums

itunes is crap to use.


it should be


artwork | artist | album | song etc.




if i play a song and flick tunes, it should go to the section of the list highlighting the current song

playing. i disnt like the logical order of itunes to start but put up with it BUT this is an illogical LEAP BACKWARDS!!!!!


iv reset the phone,

uninst itunes, reloaded itunes

restored the after phone after several reboots

unsyncing music, etc, etc

im totally PEED off and its costing me time and money and NO

solutions yet.

i shall be telling APPLE that i wish to speak to someone VERY high up and

seeking some sort of compensation. this is SERIOUSLY screwing with my life.

im self emnployed taxi driver and i cant sit in front of my pc all f*&king day on the phone!!!


im going to insist that an engineer comes round my house with MY PHONE, MY PC and MY WIFI and

FIX IT!!!!!!!!!!!!!!

Oct 4, 2013 4:54 AM in response to Ryulong

I'm having the exact same problem as described by everyone else in this thread. We've all hit the same wall.


Earth to Apple!!


** This is NOT a minor bug... This is MISSION-CRITICAL functionality and it is BROKEN. **


You need to roll out a FIX to this problem STAT! (as in NOW).


iOS 7 on an iPhone 4S 64GB syncing through iTunes 11.11.1.


Problem exists with both wired and wireless sync.


I am experiencing this also with iTunes for Mac.


Please FIX THIS NOW.

Oct 5, 2013 6:55 AM in response to Allison Boman

F I X I N G as we blog..


download new itunes 11.1.1 Looking good so far.

tried to sync tones and it WORKS!!!!


now downloading the music left on the phone that is icloud related, namely purchased songs.

WHEN they have all downloaded i will delete them all from phone so phone is empty of music then put my music back on and hopefully THATS IT?


will keep you posted

iOS 7/iTunes 11.1 sync issues

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