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Apple TV software upgrade

Apple TV ( latest ) Upgrading the software but appear to be stuck in a loop. Upgrade seemed to go through until I was invited to connect my box to a blue icon with a music note in it ( itunes ?) .It is now stuck with the white light flashing ! Help !

Posted on Sep 20, 2013 2:32 PM

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65 replies

Sep 20, 2013 4:24 PM in response to IEP1

Just finally called Apple and talked with representative, very nice. Said she had been getting this question all day. She told me to connect a micro usb cable (don't have one, on my way to buy one) from apple tv to laptop and connect itunes. Needs to be factory reset and then start again. Hope this works. All I wanted was Apple Radio.

Apple TV software upgrade

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