1 Reply Latest reply: Sep 20, 2013 5:09 PM by Linc Davis
cvt94 Level 1 (0 points)

My macbook pro is 13 inch, mid 2012 with OSX Lion.

It keeps fully shutting down - not just restarting

It has happened three times today (it's been connected to the outlet all day as well.

Each time I have had to turn the power on to restart it.


This was the error report that I have sent to apple already, every time.



Interval Since Last Panic Report:  960850 sec

Panics Since Last Report:          3

Anonymous UUID:                    CFD6AFD7-3138-4958-A46A-7E5D62800C0A



Fri Sep 20 14:25:45 2013

panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816bc5fb, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff806a529628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0

RAX: 0xffffff7f81719320, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000008

RSP: 0xffffff807e4e3c80, RBP: 0xffffff807e4e3cb0, RSI: 0xffffff800abbf000, RDI: 0xffffff806a2b2000

R8:  0x0000000000000000, R9:  0xffffff800be86c00, R10: 0x8000000000100000, R11: 0xffffff80002dad00

R12: 0xffffff806a2b21c8, R13: 0xffffff806a527000, R14: 0xffffff800abbf000, R15: 0xffffff806a2b2000

RFL: 0x0000000000010286, RIP: 0xffffff7f816bc5fb, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0xffffff806a529628, Error code: 0x0000000000000000, Faulting CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff807e4e3930 : 0xffffff8000220792

0xffffff807e4e39b0 : 0xffffff80002c4794

0xffffff807e4e3b60 : 0xffffff80002da55d

0xffffff807e4e3b80 : 0xffffff7f816bc5fb

0xffffff807e4e3cb0 : 0xffffff7f816bbde7

0xffffff807e4e3ce0 : 0xffffff7f816bc1bd

0xffffff807e4e3d10 : 0xffffff7f80c91832

0xffffff807e4e3d50 : 0xffffff7f81744383

0xffffff807e4e3da0 : 0xffffff7f81746692

0xffffff807e4e3de0 : 0xffffff7f817467c4

0xffffff807e4e3e20 : 0xffffff7f80c954c5

0xffffff807e4e3e60 : 0xffffff7f80c95628

0xffffff807e4e3e90 : 0xffffff7f80c98fd7

0xffffff807e4e3ef0 : 0xffffff800063d4d6

0xffffff807e4e3f30 : 0xffffff800063c250

0xffffff807e4e3f70 : 0xffffff800063c0f4

0xffffff807e4e3fb0 : 0xffffff8000820057

      Kernel Extensions in backtrace:

         com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c86000->0xffffff7f80cbefff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

         com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81739000->0xffffff7f81796fff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f807d4000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c86000

         com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816b9000->0xffffff7f8171ffff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cbf000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c86000



BSD process name corresponding to current thread: kernel_task



Mac OS version:




Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)



System uptime in nanoseconds: 3257447924835

last loaded kext at 38646325988: com.apple.driver.AGPM          100.12.75 (addr 0xffffff7f81985000, size 90112)

last unloaded kext at 171804433795: com.apple.driver.AppleFileSystemDriver          13 (addr 0xffffff7f819d8000, size 12288)

loaded kexts:

com.apple.driver.AGPM          100.12.75

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.X86PlatformShim          5.0.0d8

com.apple.driver.AppleHDA          2.2.5a5

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleMikeyDriver          2.2.5a5

com.apple.driver.AudioAUUC          1.59

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleIntelHD4000Graphics          7.3.2

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.ApplePolicyControl          3.1.33

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleBacklight          170.2.2

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleIntelFramebufferCapri          7.3.2

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.driver.AppleIRController          312

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.1.0

com.apple.driver.AirPort.Brcm4331          561.7.22

com.apple.driver.AppleSDXC          1.2.2

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AppleUSBHub          5.1.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleFWOHCI          4.9.0

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleAHCIPort          2.3.1

com.apple.driver.AppleUSBEHCI          5.1.0

com.apple.driver.AppleUSBXHCI          1.1.0

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.4

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.driver.DspFuncLib          2.2.5a5

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.2.5a5

com.apple.iokit.IOHDAFamily          2.2.5a5

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.X86PlatformPlugin          5.1.1d6

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleGraphicsControl          3.1.33

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.kext.triggers          1.0

com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

com.apple.iokit.IOBluetoothFamily          4.0.8f17

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.driver.AppleUSBMergeNub          5.1.0

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IOFireWireFamily          4.4.8

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.iokit.IOUSBFamily          5.1.0

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.11

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3



Does anyone know what the code means, or how I can fix this?

MacBook Pro, Mac OS X (10.7.5)
  • Linc Davis Level 10 (184,455 points)

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:


    1. A stale or corrupt kernel cache
    2. A damaged OS X installation
    3. A fault in a peripheral device, if any
    4. Corrupt non-volatile memory (NVRAM)
    5. An internal hardware fault (including incompatible memory)
    6. An obscure bug in OS X


    You may already have ruled out some of these.


    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.


    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.


    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.


    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.


    The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.


    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.


    Connecting more than one display is another reported trigger for OS X bugs.


    If your system is not fully up to date, running Software Update might get you a bug fix.


    In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.


    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.


    Print the first page of the panic report and bring it with you.


    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.


    Keeping your confidential data secure during hardware repair


    *An SSD doesn't need to be zeroed.