I did an iCloud backup of my iphone 5 before doing a clean install of IOS7. Then, I did a restore from the iCloud backup. Got my apps and everything else including my music, but I have only 29 of the dozens and dozens of photos I had on the phone. I did all this 24 hours ago and the number of photos downloaded from the cloud remains at 29. Usage says I have 10.6 GB availavle . Help.
iPhone 5, iOS 7
Hi tom4jax,
I imagine that is a very frustrating situation to be in. Hopefully these articles may help clarify what might have happened:
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
Photos and videos in your Camera Roll
http://support.apple.com/kb/HT4486
Photo Stream photos should reappear once you turn the Photo Stream service back on:
Photos in My Photo Stream are saved on the iCloud server for 30 days.
If you sign out of iCloud or turn off My Photo Stream on an iOS device, all the images in My Photo Stream are removed from that device. The images in My Photo Stream on your other devices are not affected. Images added to My Photo Stream are saved on the iCloud server for 30 days from the date you added them to My Photo Stream. If you sign in to iCloud with the same Apple ID and turn on My Photo Stream on another device, those photos will automatically download to this device.
Is it possible the 29 photos you have currently are in your camera roll and Photo Stream is not yet turned on?
Take care,
- Ari
Hi Ari .. thanks for your help. I understand about photo stream, but not the camera roll. Since all but 29 of the pictures I had on the cameral roll were not retrieved, I did an iTunes sync and moved my last 12 months of photos to the phone so I am pretty close to what I had before.
When I get the new phone, I will go through the same process .. installing my latest icloud backup. It will be interesting to see how it turns out.
Thank you again for your response.
Tom
What has iCloud done with my iPhone 5 photos?
