1 Reply Latest reply: Sep 23, 2013 12:41 PM by ariel s
mocha the cat Level 1 Level 1

Ipad Software update to IOS 7 stuck.  Failed with error code 14.  Recover in recovery mode also failed with error code 14.  Was able to restore to previous version on another Mac to 6.1.3 successful.  Tried the upgarde to IOS 7 again on the orginal Imac and the update hangs in one spot over an hour.  Might have downloaded a corrup version of IOS 7.  How do I clear that out of Itunes in Mac OS 10.8.5, and restart the entire process with a fresh download of IOS 7 for IPAD mini.  By the way, we were able to successfully upgrade to IOS 7 on all of our Iphone 5 without problems, and than this happened when we tried to upgrade our IPAD Mini.

IPAD Mini connected to 2013 Imac