HT201229: Block phone numbers and contacts or filter messages on your iPhone, iPad or iPod Touch

Learn about Block phone numbers and contacts or filter messages on your iPhone, iPad or iPod Touch
shadowbee
Level 1 (0 points)

Q: iOS7 Call Block not working

I've installed iOS7 on my iPhone 5.  I've discovered that the new Call Blocking feature doesn't actually block any numbers I add to it.  I tested this with my wife's phone number and my work number, but in both cases, calls got through without being blocked.  Everything was set up correctly.  What gives?  I can't seem to find anything on the web discussing this as an issue.  I would think that 2 days into this now, there would be many other complaints about this since this was a long awaited feature for most users.

iPhone 5, iOS 7

Posted on Sep 20, 2013 5:13 PM

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shadowbee

Q: iOS7 Call Block not working

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  • Helpful answers

  • by shadowbee,

    shadowbee shadowbee Sep 21, 2013 1:54 AM in response to shadowbee
    Level 1 (0 points)
    Sep 21, 2013 1:54 AM in response to shadowbee

    UPDATE:

    I tried a simple re-boot and that seemed to correct the problem. Blocking is now working fine -- even though it's merely a call transfer service to your voicemail.

  • by AnaMusic,

    AnaMusic AnaMusic Sep 21, 2013 1:58 AM in response to shadowbee
    Level 9 (57,213 points)
    Sep 21, 2013 1:58 AM in response to shadowbee

    shadowbee wrote:

     

    I tried a simple re-boot and that seemed to correct the problem.

     

    Yes, quite often a Simple Restart and/or Reset will solve many Issues...

     

    http://support.apple.com/kb/ht1430

    shadowbee wrote:

     

    Blocking is now working fine --

     

    Enjoy

  • by soundroom21,

    soundroom21 soundroom21 Oct 1, 2013 8:27 AM in response to shadowbee
    Level 1 (0 points)
    Oct 1, 2013 8:27 AM in response to shadowbee

    Hi, I've also had the same issue, tested many times, re-booted my phone, no help. Just had a thought.. I havent conneted to itunes yet since the iOS update on my phone.. perhaps that will help?

  • by StamPete,Helpful

    StamPete StamPete Oct 30, 2013 2:08 AM in response to shadowbee
    Level 1 (5 points)
    Oct 30, 2013 2:08 AM in response to shadowbee

    I had a similar problem which I've just figured out the answer to. If you have a SPAM contact with existing numbers at the time you block the contact, any numbers you add thereafter to the same contact will not be blocked.

     

    So, if you add a new number to a contact that is already blocked, you need to unblock and then block that contact again for the new number to be blocked.

  • by littlemountainkatz,

    littlemountainkatz littlemountainkatz Aug 22, 2014 9:34 PM in response to shadowbee
    Level 1 (0 points)
    Aug 22, 2014 9:34 PM in response to shadowbee

    I ran into this problem with my Iphone 5S running iOS 7.1.2.  I went into "Settings" ---> "Phone" -----> "Blocked" but every time I tried to "add new" (as in add a new blocked contact), it wouldn't work.  Then I figured out the contact you want to add can't be LINKED (Hotmail, icloud, iphone, etc...) Unlink the contact in your "Contacts", then go back and try to add it to the blocked contact list, and it will work.  The contact will be blocked and all the numbers you have for that contact will be there in the blocked list.  I hope that made sense.