Previous 1 2 Next 21 Replies Latest reply: Jan 4, 2014 11:28 AM by Samuel and Bri
JakesBusiness123 Level 1 (0 points)

i downloaded ios7 and i signed into icloud on my phone. It put all this old music on my phone that I deleted off itunes a while ago. I am unable to swite to remove it. How can it be removed?


iPhone 4S, iOS 7
  • randers4 Level 9 (62,715 points)

    Go to Settings>iTunes & App Stores and turn Music to Off under Show All.

  • Ryanpetersen Level 1 (0 points)

    I did this and my music that was downloaded is still there and I can't delete them

  • randers4 Level 9 (62,715 points)

    You may have to delete all the music on the phone, then sync back the music you want on it using iTunes. I'm not sure if this is still supported in iOS 7, but you can try deleting the music by going to Settings>General>Usage>Music, swipe across All Music, then tapping Delete.

  • Autilogy Level 1 (0 points)

    I did what you said, thank you. Though, the song isn't there, the icloud download button next to the song is? If that makes any sense. It still says I have the 30 songs even though I did what you said?

    Sorry if this isn't making any sense, I am frustrated and it's hard to explain what is happening to my phone.

  • randers4 Level 9 (62,715 points)

    Autilogy wrote:

     

    I did what you said, thank you. Though, the song isn't there, the icloud download button next to the song is? If that makes any sense. It still says I have the 30 songs even though I did what you said?

    Sorry if this isn't making any sense, I am frustrated and it's hard to explain what is happening to my phone.

     

    Did you try going to Settings>iTunes & App Stores and turn Music to Off under Show All?

  • Autilogy Level 1 (0 points)

    I just tried that and the songs are still there and I cannot delete them even from iTunes.

  • randers4 Level 9 (62,715 points)

    If the actual songs are in your iTunes library (i.e., they don't show a cloud symbol), then uncheck the songs you are trying to remove from your phone on your song list, then connect your phone and go to the Summary tab of your iTunes sync settings, check "Sync only checked songs and videos" and click Apply at the bottom to sync your phone.

  • Autilogy Level 1 (0 points)

    The songs are stuck on my phone and when I plug in my phone to itunes it finally shows the songs on my phone but I cannot delete them. These are the songs that it says I have "purchased" but I didn't physically buy them? I went to my account using itunes on the computer and I found the "hidden purchases"? It lists all the songs that are stuck on my phone and can't delete. Do you know where to go from there?

     

    Sorry, again, if I'm confusing. I've done a lot of trying to figure this out over the past few hours.

  • randers4 Level 9 (62,715 points)

    Try unhiding them in iTunes by going to Store>View Account, sign in with your Apple ID, then in the iTunes in the Cloud section, click Manage next to Hidden Purchases, click the Music tab, then click Unhide next to the songs.  Then try what I said earlier about unchecking them and syncing to see if that made any difference.

  • Autilogy Level 1 (0 points)

    I actually JUST figured that out before you replied! Thanks, though! Your help is greatly appreciated!

  • randers4 Level 9 (62,715 points)

    You're welcome.

  • Autilogy Level 1 (0 points)

    Ok so I just synced my songs to my phone and on itunes, "on this phone" says the "hidden songs" are on my phone and when I look at the songs on my phone they are hidden. It's good, yes but they still are technically on my phone and it's using space. Wasted space I could be using for other songs? Is there a way to delete them forever?

    I also tried deleting them from "on this phone" but it doesn't even give me the option.

  • randers4 Level 9 (62,715 points)

    Did you try enabling the Sync only checked songs and videos option on the Summary tab, then unchecking the songs in iTunes and syncing?  That should remove any songs from your phone that are not checked in your iTunes library.

  • Autilogy Level 1 (0 points)

    That's the weird thing. The "hidden songs" aren't listed on my itunes unless I plug in my phone and look under "on this phone". Those songs are checked.
    I doubled checked my phone for the songs and it says that the thirty songs aren't taking up space so I was wrong about that. Thank goodness for that but I'm still OCD about having songs that I didn't actually purchase.

    Like I said, the songs say they are on my phone but they actually are not.

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