Hey guys, I need help with security questions.
I have never added or needed security questions on my iTunes account. But now on my new Mac, I need my security questions to access my account. BUT I don't have any made yet. I also tried creating some, but I need my "others" to even access those settings. Please help!
Thanks, Jake The Support User
MacBook Air, OS X Mountain Lion (10.8.5)
Presumably you won't have a rescue email address on your account to use : http://support.apple.com/kb/HT5312 ?
If not (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
I have a rescue email set up, and whenever I call Apple Support I always get put on hold and then they would hang up. Is there any other way to set them up?
Jake
Help: I need security questions
