HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC

Jlsrj

Level 1 (0 points)

Q: When I go to app on my I pad I tried to download u tube. The screen came up and is frozen, can anyone assist? Thanks

I wanted to download an app, I was wanting to download u tube and the screen appeared for me to make a selection and this screen is frozen

Can anyone suggest what to do. It is my iPad mini

Thanks

iPad 2

Posted on Sep 20, 2013 6:52 PM

I have this question too

Q: When I go to app on my I pad I tried to download u tube. The screen came up and is frozen, can anyone assist? Thanks

All replies

Helpful answers

by jason269,

jason269 Sep 23, 2013 10:56 AM in response to Jlsrj
Community Specialists

Sep 23, 2013 10:56 AM in response to Jlsrj

Hello, anr779h.

Thank you for visiting Apple Support Communities.

Try resetting it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.

iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430

Once the device is responsive, close down any unresponsive apps via the steps in the article below.

iOS: Force an app to close
http://support.apple.com/kb/ht5137

Cheers,

Jason H.
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