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I can't delete emails from my inbox on my iPad 4S

When I mark emails for edit on my IPad and then hit the Trash button I get a message saying the messages cannot be moved to the Trash.

iPad, iOS 7

Posted on Sep 20, 2013 6:59 PM

Reply
2 replies

Sep 23, 2013 12:47 PM in response to Jacarc

Hi, Jacarc.


I would first recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing this step.


If an app is unresponsive but the system seems to respond to button presses, you can force the app to close:

  1. Double-click the Home button.
  2. Swipe left or right until you have located the app you wish to close.
  3. Swipe the app up to close it.


If the issue persists, see the article below.


iPhone and iPod touch - Unable to delete email messages

http://support.apple.com/kb/ts2475


Cheers,


Jason H.

I can't delete emails from my inbox on my iPad 4S

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