1 Reply Latest reply: Sep 23, 2013 3:21 PM by mario49
Taylor_14 Level 1 Level 1 (0 points)

What do I do when my iphone 4 tells me to connect to iTunes to use push notifications

  • mario49 Community Specialists Community Specialists (3,705 points)

    Hello Taylor_14,


    Thanks for using Apple Support Communities.

    For more information on this, take a look at:


    iOS: Understanding notifications



    Troubleshooting notifications

    Push notifications require an active Wi-Fi or cellular connection.

    Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.


    Best of luck,