HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
kfergie1969

Q: error code:iTunes could not back up the iPhone “Karen’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up.

I am trying to use Itunes to move my data from my iphone 4s that was backed up on my Macbook Pro.  I keep getting an error code backing up from ITunes to new Iphone 5s:iTunes could not back up the iPhone “Karen’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up.  On the Iphone it keeps telling me to add another network.  I have put our home network on the Iphone.  When I put the passcode in the phone does not give me enough time to put my Apple ID password in and it shuts off.  Help!

 

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iPhone 5s, iOS 7, Network , passcode, changing iPhone

Posted on Sep 23, 2013 3:54 PM