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what to do when you get a virus

I NEED HELP ASAP I GOT MY COMPUTER LOCKED WITH A VIRUS IT SAY YOUR BROWSER HAS BEEN LOCKED HOW DO I REMOVE THATTTTTTTTTTTTTT😢 I HOPE SOMEONE CAN HELP WITH THAT PROBLEM

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Sep 20, 2013 11:33 PM

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Posted on Sep 21, 2013 2:16 AM

Relax... It's not locked. Restart your Mac.


To avoid the possibility of malware in the future, make sure Gatekeeper is enabled.


Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

2 replies
Question marked as Best reply

Sep 21, 2013 2:16 AM in response to yessica88

Relax... It's not locked. Restart your Mac.


To avoid the possibility of malware in the future, make sure Gatekeeper is enabled.


Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

what to do when you get a virus

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