I have recently been on holiday and believe that moisture may have gotten into my ipod as the volume kept turning itself down. When i returned home some 4 days later I decided to try a restore on the ipod which worked perfectly. I have gone to turn my ipod on this morning and a grey screen came on with the apple sign which then went away again. The ipod is now unresponsive (wont turn on).
I have tried to connect the ipod to itunes but it doesnt show up (it makes the usual usb connection sound but does nothing else).
I have tried to connect it to an external power source but the ipod still does nothing... I would have expected to see the charging symbol - but nothing.
It may be useful to know that I had to let the batter drain as when the volume issues started initially, it would not let me turn the ipod off.
Any help would be much appreciated.
- Also try DFU mode after try recovery mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Thank you so much for the reply IIIaass. I have put the ipod in DFU mode which is letting me use the ipod as normal however, when I connect it to my computer its giving me a warning box in itunes which says ' AN IPOD HAS BEEN DETECTED BUT IT COULD NOT BE IDENTIFIED PROPERLY. PLEASE DISCONNECT AND RECONNECT THE IPOD THEN TRY AGAIN. IF THE PROBLEM PERSISTS, PLEASE UNINSTALL ITUNES THEN REINSTALL ITUNES'.
Ideally, i dont want to have to uninstall itunes... is there a way around this?