1 Reply Latest reply: Sep 21, 2013 6:39 AM by stedman1
erica290 Level 1 (0 points)

My daughters iPod froze and I want to fix it with out resetting it

iPod touch, iOS 7
  • stedman1 Level 9 (69,814 points)

    Still the same answer:


    A reset should help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.


    No content is affected by this procedure.