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randy192

Q: my icloud backup has not finished in 24  hours

My iphone 4S wont back up completely to icloud.Its been backing up for 24 hours off and on .Blue bar was about half way,then it went off and is back to the beginning again.I have plenty of storage .

iPhone 4S, iOS 6.1.4

Posted on Sep 21, 2013 5:13 AM

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Q: my icloud backup has not finished in 24  hours

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  • by pvonk,

    pvonk pvonk Sep 21, 2013 7:00 AM in response to randy192
    Level 6 (13,739 points)
    Sep 21, 2013 7:00 AM in response to randy192

    If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...

     

    Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)

     

    This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

  • by randy192,

    randy192 randy192 Sep 22, 2013 6:18 AM in response to pvonk
    Level 1 (0 points)
    Sep 22, 2013 6:18 AM in response to pvonk

    thanks,tried it didnt work,keeps saying some ridiculous amount of time left like 20 hours ,but wont complete even if I leave it plugged and locked and on wifi.