Currently Being ModeratedSep 21, 2013 6:52 AM (in response to bipin1980)
You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
Call AppleCare. They will help you.
Currently Being ModeratedSep 21, 2013 9:12 AM (in response to dominic23)
hey dominic pls read this, its the new update which has caused it
After some investigation, we have found that the OSX 10.8.5 update is missing a specific file that would allow some apps such as Skype or iMovie to access the built-in facetime camera on Mid-2013 MacBook Airs.
At this point, we are not sure how this can be fixed, and we'll get in touch with Apple to see how we can solve this.
From our tests, however, external webcams should work. It's not the best workaround, but until something gets fixed, that is the only known (and hopefuly temporary) solution.
For the more tech-savvy readers:
The 10.8.5 update updated a CoreMediaIO plugin that accesses the MBA camera, but didn't bundle the 32-bits version of it.
Other (older and newer) versions of the OS do include a universal version (32 and 64 bits), but not 10.8.5.
This means 32-bits apps such as Skype or iMovie cannot load the plugin, making the built-in facetime camera invisible to these them.
Skype for Mac Engineer
Currently Being ModeratedSep 21, 2013 9:14 AM (in response to dominic23)
found the link to fix it too,
Currently Being ModeratedSep 21, 2013 11:26 AM (in response to bipin1980)
I was aware of those threads and used to refer to those threads in this forum.
I stopped doing it because the suggestion to alter the "core" of OS X is not
desirable from my part.
It is only proper for me to ask you to contact AppleCare.
"Help but do no harm" policy prevails here.
Currently Being ModeratedSep 21, 2013 5:41 PM (in response to bipin1980)
Hmmm, so is that change goin to affect the computer? Do u suggest to reinstall the plugin I deleted?
Currently Being ModeratedSep 21, 2013 6:52 PM (in response to bipin1980)
A permanent fix has to come officially from Apple or Skype or Google.
Skype says it has to come from Apple.
So I don't know. This proves the necessity of proper backup, so that you can revert back.
This problem affects only MacBook Air 2013.
Leave the system as it is for now and hope for the best.
Currently Being ModeratedSep 21, 2013 7:16 PM (in response to bipin1980)
hmmm, I had the original plug in;I have again installed the original version. Better be safe than sorry. Will wait till something come up .