HT201342: Using your @icloud.com email address

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GJDE

Q: My Icloud email is being used by someone else how do i stop this or close the email address

My icloud email address is being used by someone to access shopping betting and gaming sites.

What can I do to end unathorised use of this email address. I dont use it for anything else and in truth would just like all icloud email addresses deleted.  

Posted on Sep 21, 2013 7:36 AM

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Q: My Icloud email is being used by someone else how do i stop this or close the email address

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  • Helpful answers

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 21, 2013 8:23 AM in response to GJDE
    Level 9 (77,886 points)
    iTunes
    Sep 21, 2013 8:23 AM in response to GJDE

    They've probably mistyped their address and given yours instead (or possibly they are an idiot who thinks they own your address - sounds bizarre, but it does happen). Consequently they are not receiving the messages but you are.

     

    There's not much you can do about it. You can't delete the address unless it's an alias. You could answer to one of the people who are trying to contact him and point out the error, but as they probably only have the erroneous address as well they won't be able to do anything unless they also have his physical address and are prepared to write to him.

     

    Alternatively you could just set up a Rule on the iCloud website (click on the cogwheel icon at bottom left and choose Rules) to move all messages to that address to the Trash so you won't be bothered by them, and leave him to stew in his own juice.

  • by GJDE,

    GJDE GJDE Sep 22, 2013 4:29 AM in response to Roger Wilmut1
    Level 1 (1 points)
    Sep 22, 2013 4:29 AM in response to Roger Wilmut1

    Not as simple as that they are using the icloud email as part of creating ebay paypal accounts etc.

    I want apple to close this emial address how do I do this - any help gratefully recieved this is becoming so difficult if it were an emailaccount linked to my ISP i would just close it.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 22, 2013 4:40 AM in response to GJDE
    Level 9 (77,886 points)
    iTunes
    Sep 22, 2013 4:40 AM in response to GJDE

    Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID' . In the next page select 'Other Apple ID Topics' then 'Apple ID account Security' and click 'Continue'.

  • by radiodave,

    radiodave radiodave Aug 3, 2016 2:12 AM in response to Roger Wilmut1
    Level 1 (4 points)
    iCloud
    Aug 3, 2016 2:12 AM in response to Roger Wilmut1

    My issue began via Amazon in UK. I started getting someone else's emails to my icloud e-address. A phone call with Amazon showed this person had changed their previous email registered with Amazon to mine and, according to Amazon, had successfully verified it! Concerning to say the least. As I write, Amazon are "reviewing" this and have said they'll get back to me in 48 hours. We'll see if they do.

     

    I've contacted Apple by phone via the link provided by Roger Wimut1 above (thank you). While on the phone with Apple (I have to say I'm impressed by this level of instant support) I reset my Apple ID with a new password and verified that has worked. From this discussion with Apple support I'm fairly satisfied that my ID has not been compromised (yet!) which is important as I use it for many kinds of online stuff.

     

    This seems to have come about from either subtle nefarious activity aimed at hacking my ID or a major security ****-up by Amazon. In either case, I hope I have stopped any further damage.

     

    I hope my experience is useful to readers in similar circumstances.

     

    If Amazon does get back to me, I'll post the result below.

  • by radiodave,

    radiodave radiodave Aug 3, 2016 2:16 AM in response to radiodave
    Level 1 (4 points)
    iCloud
    Aug 3, 2016 2:16 AM in response to radiodave

    For clarity - the asterisks in my post above were inserted by Apple's system (not a problem, I approve of good moderation and nice words) but I would like to make it clear I did not write a profanity or curse. "mix-up" would have done just as well though with a little less force than my original. ;-)